Koons Westminster Toyota

Satisfied Customer I called Koon's sales man Jay Badiang told him I am in the market for a used Toyota Carolla and I saw a vehicle on Koon's dealership on the website, I called Koon's sales man Jay Badiang told him I am in the market for a used Toyota Carolla and I saw a vehicle on Koon's dealership on the website, a week ago and was invited to meet with him the next day. I went and Jay was very courteous he showed me the vehicle and gave me permission to take the car for a test drive. upon return Jay said he will offer me a price cut to accommodated my budget if I buy the vehicle. I am very pleased to recommend Koon's Toyota even though the processing took some time they worked with me and I drove home very satisfied with the professional customer service. Thank You, Mohan Harricharan Bel Air, MD More

Best car buying experience I've ever had! I have bought and sold multiple cars over the years and have never had a sale be as easy or as smooth than with this experience. I bought a brand new I have bought and sold multiple cars over the years and have never had a sale be as easy or as smooth than with this experience. I bought a brand new 2015 Highlander (XLE) that I am absolutely in love with. My sales guy helped me 100% of the way to get me into this car that I wanted and at the price that I was comfortable paying, all in a very reasonable amount of time (which is a precious thing for me while raising an active 20 month old and working fulltime). My sales guy answered all of my crazy questions during my purchase and is still doing so to this day when they come up, which is incredibly helpful (I must admit that I hate looking through the car manual and prefer speaking with a human). I would absolutely buy from this dealership again and highly recommend to anyone that is in the market that wants professional results with exceptional customer service. More

Such an easy and enjoyable car buying experience! My husband and I wanted to buy a new car for me to drive to work. It needed to be safe and relaible. I had purchased my previous vehicle from their us My husband and I wanted to buy a new car for me to drive to work. It needed to be safe and relaible. I had purchased my previous vehicle from their used lot but after a few years it was time to upgrade. I had fallen in love with the 2015 4runner and my husband liked that it would be safer for me to drive. We wanted an all black vehicle but unfortunately they did not have one at their location so they had to transfer one from Pittsburgh. The process had a small hiccup and we were not able to get our vehicle for 2 days but everyone was so patient and really put our minds at ease. The 4runner actually didn't end up being delivered until after hours on new years eve. Nathan stayed late at the dealership just to make sure everything went well and we knew the ins and outs of our new vehicle. We did our financing through Jeremy, Nathan's brother. Jeremy is one of the nicest people anyone could possibly work with and you can trust what he is telling you. Both Jeremy and Nathan are the opposite of the "typical" salesman. Everyone has had to deal with a super annoying, super slick sales guy who makes you want to run away, but Jeremy and Nathan really make you feel you're making the right decision by giving them your business. My husband and I are so happy with our new 4runner and I love driving it. I love Koons Toyota Westminster and their great customer service! More

Special Attention Matt was polite, informative, courteous, accommodating and he helped me buy an amazing ore-owned Ford Escape at a great price. The experience was quic Matt was polite, informative, courteous, accommodating and he helped me buy an amazing ore-owned Ford Escape at a great price. The experience was quick and thorough. I would recommend Koons to anyone. More

Friendly, no hassle experience Excellent customer service!!!!! Did not feel pressured in making my purchase. I knew what type of vehicle i was looking for by searching online. The Excellent customer service!!!!! Did not feel pressured in making my purchase. I knew what type of vehicle i was looking for by searching online. The sales and finance staff were able to make the purchase happen with ease. I also really love the vehicle. More

Great Experience Jason was very patient and found the perfect car for me. Everyone was so friendly and helpful, I will continue to buy from Koons Westminster. Jason was very patient and found the perfect car for me. Everyone was so friendly and helpful, I will continue to buy from Koons Westminster. More

Koons Westminster Toyota - your last stop! I recently purchased a pre-owned 2013 Chevy Silverado at Koons Westminster Toyota. After taking the day off from work, I had every intention to visit I recently purchased a pre-owned 2013 Chevy Silverado at Koons Westminster Toyota. After taking the day off from work, I had every intention to visit several dealers throughout the course of the day, and to make a purchase the following day. I fully expected the typical hassle of a back and forth price negotiation before it was said and done. Koons Toyota was my second, and last, stop of the day! After test driving the truck, my Sales Consultant, Steven Zwobot and the finance manager, Jeremy Voelkel made the process very simple. The professionalism and attention to detail stood out to me immediately; from the condition of the truck to the organization and cleanliness of the entire dealership. The realize that it's the little things that can be the difference between an extremely satisfied customer who purchases a vehicle, and one that moves on to the next dealer. The price was excellent, the financing was fast and easy, and everyone at Koons was a pleasure to work with. More

Hassle Free Buying Experience My wife and I often take several months when making a new vehicle purchase decision, 7 months in this case. So when we made our decision to move forw My wife and I often take several months when making a new vehicle purchase decision, 7 months in this case. So when we made our decision to move forward we knew exactly what we wanted, including trim level and options. So we configured our Tundra on USAA and sent the pricing request out to 8 dealers. 6 of those responded but Nathan was the only one who asked if the configuration we requested was what we were looking for. Nathan stated the vehicle we requested was not in stock but he would check with the fleet manager and call me back in 10 minutes. About 5-6 minutes later he called me to let me know my configured vehicle was at another dealer and he would see if a transfer could be arranged followed by “I will call you back in 10 minutes.” About 5-6 minutes later I get another call from Nathan letting me know that he could not complete the transfer but a vehicle matching our request was on its way from the factory to another dealer in the area that they could probably arrange delivery of that one. He asked whether this was acceptable and met our requirements if he was able to arrange removal of the factory bed liner (which we did not want) and meet the USAA quoted price….I said ‘yes’. He said he would call us back in 10 minutes; again 5-6 minutes later I get a call from Nathan stating it could be done. At this point it was a done deal. After we closed this deal Nathan was exceptionally responsive on keeping us up-to-date on delivery status and went above and beyond in making this an outstanding experience including post-delivery. When we had problems with the Tundra, he remained involved to ensure we were taken care of. We have appreciated the excellent customer service and care and would not hesitate to recommend Nathan and Koons Westminster to anyone. More

mini detail I got a mini detail on my car. They did a great job. I will be getting my vehicles done there in the future. I am interested in purchasing a vehicl I got a mini detail on my car. They did a great job. I will be getting my vehicles done there in the future. I am interested in purchasing a vehicle from koons in the future More