Koons Westminster Toyota
Westminster, MD
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Toyota purchase. I originally called Koons to inquire about a 2015 Toyota Corrolla that was in transit to the shop. I spoke to Nathan and Nigel through email and on th I originally called Koons to inquire about a 2015 Toyota Corrolla that was in transit to the shop. I spoke to Nathan and Nigel through email and on the phone to find a good time for me to come look at the car. Since the car was not at the shop, the called me as soon as it came in to let me know I could come down at anytime. Two days later, Nathan had the car all ready for me to see and cleaned off. Nathan even had the car set up in the garage so we wouldn't have to walk out in the cold to look at the car. Since my family liked the car so much, we started the buying experience right away. Nathan was very polite and had everything ready as quickly as possible. When we went to the financing office, Jeremy helped us pick the right warranty that would fit within our budget. He even suggested what package we should pick within our budget. We will definitely be returning for any of our vehicle needs! Thank you Koons!!! More
Could not ask for a better experience I bought one of their customized 2015 Toyota Tundra’s. The communication with Nathan was great he was able to answer any and all questions I had about I bought one of their customized 2015 Toyota Tundra’s. The communication with Nathan was great he was able to answer any and all questions I had about the truck and even came in on his off day to help me with my decision. Dmitry was great in explaining to me about the contract and financing. Dan has a great eye for custom trucks. Like I said I couldn't ask for a better experience, and look forward to doing business in the future. More
Professional, Efficient and Caring-- My husband and I just bought our third car (two new and one used) from Koons Toyota of Westminster, and there are many reasons we keep going back. The My husband and I just bought our third car (two new and one used) from Koons Toyota of Westminster, and there are many reasons we keep going back. The sales and finance team and service staff are responsive, professional and courteous. Our salesperson, Nathan Voelkel, went out of his way to make sure we got the car we wanted at a reasonable price and took his time to answer any and all questions. We are continually impressed by the staff at Koons and have been happy with all of our vehicles. We would definitely recommend the team at Koons--especially Nathan Voelkel--if you're looking for new or used car. More
Kia purchase We recently purchased an SUV from Koons and are extremely happy with their services. Jay listened to our needs and focused on exactly what we wanted. We recently purchased an SUV from Koons and are extremely happy with their services. Jay listened to our needs and focused on exactly what we wanted. Jason really worked with us to trade in our old car and get the payments down to a manageable range. These guys are awesome. I recommend visiting Koons for your next car. More
Satisfied Customer I called Koon's sales man Jay Badiang told him I am in the market for a used Toyota Carolla and I saw a vehicle on Koon's dealership on the website, I called Koon's sales man Jay Badiang told him I am in the market for a used Toyota Carolla and I saw a vehicle on Koon's dealership on the website, a week ago and was invited to meet with him the next day. I went and Jay was very courteous he showed me the vehicle and gave me permission to take the car for a test drive. upon return Jay said he will offer me a price cut to accommodated my budget if I buy the vehicle. I am very pleased to recommend Koon's Toyota even though the processing took some time they worked with me and I drove home very satisfied with the professional customer service. Thank You, Mohan Harricharan Bel Air, MD More
Best car buying experience I've ever had! I have bought and sold multiple cars over the years and have never had a sale be as easy or as smooth than with this experience. I bought a brand new I have bought and sold multiple cars over the years and have never had a sale be as easy or as smooth than with this experience. I bought a brand new 2015 Highlander (XLE) that I am absolutely in love with. My sales guy helped me 100% of the way to get me into this car that I wanted and at the price that I was comfortable paying, all in a very reasonable amount of time (which is a precious thing for me while raising an active 20 month old and working fulltime). My sales guy answered all of my crazy questions during my purchase and is still doing so to this day when they come up, which is incredibly helpful (I must admit that I hate looking through the car manual and prefer speaking with a human). I would absolutely buy from this dealership again and highly recommend to anyone that is in the market that wants professional results with exceptional customer service. More
Such an easy and enjoyable car buying experience! My husband and I wanted to buy a new car for me to drive to work. It needed to be safe and relaible. I had purchased my previous vehicle from their us My husband and I wanted to buy a new car for me to drive to work. It needed to be safe and relaible. I had purchased my previous vehicle from their used lot but after a few years it was time to upgrade. I had fallen in love with the 2015 4runner and my husband liked that it would be safer for me to drive. We wanted an all black vehicle but unfortunately they did not have one at their location so they had to transfer one from Pittsburgh. The process had a small hiccup and we were not able to get our vehicle for 2 days but everyone was so patient and really put our minds at ease. The 4runner actually didn't end up being delivered until after hours on new years eve. Nathan stayed late at the dealership just to make sure everything went well and we knew the ins and outs of our new vehicle. We did our financing through Jeremy, Nathan's brother. Jeremy is one of the nicest people anyone could possibly work with and you can trust what he is telling you. Both Jeremy and Nathan are the opposite of the "typical" salesman. Everyone has had to deal with a super annoying, super slick sales guy who makes you want to run away, but Jeremy and Nathan really make you feel you're making the right decision by giving them your business. My husband and I are so happy with our new 4runner and I love driving it. I love Koons Toyota Westminster and their great customer service! More
Special Attention Matt was polite, informative, courteous, accommodating and he helped me buy an amazing ore-owned Ford Escape at a great price. The experience was quic Matt was polite, informative, courteous, accommodating and he helped me buy an amazing ore-owned Ford Escape at a great price. The experience was quick and thorough. I would recommend Koons to anyone. More
Friendly, no hassle experience Excellent customer service!!!!! Did not feel pressured in making my purchase. I knew what type of vehicle i was looking for by searching online. The Excellent customer service!!!!! Did not feel pressured in making my purchase. I knew what type of vehicle i was looking for by searching online. The sales and finance staff were able to make the purchase happen with ease. I also really love the vehicle. More
Great Experience Jason was very patient and found the perfect car for me. Everyone was so friendly and helpful, I will continue to buy from Koons Westminster. Jason was very patient and found the perfect car for me. Everyone was so friendly and helpful, I will continue to buy from Koons Westminster. More