Koons Westminster Toyota

Used truck purchase Bought a new truck here in January. Worked with Nathan Voelkel on the purchase. Nathan was great to work with, very professional and friendly. Was Bought a new truck here in January. Worked with Nathan Voelkel on the purchase. Nathan was great to work with, very professional and friendly. Was definitely committed to making sure my experience went well. Was upfront and honest about vehicle and pricing. Would absolutely recommend. More

Worth the drive from Arundel County I purchased a vehicle from Koons' used car dealership and was pleasantly surprised that I was out of there within an hour. Mike Thompson was an excell I purchased a vehicle from Koons' used car dealership and was pleasantly surprised that I was out of there within an hour. Mike Thompson was an excellent salesman who payed attention to my interests and did not try to get me to purchase anything other the vehicle that I had come to check-out. No pressure. So, uncommon with most car dealerships. More

The Great EXPERIENCE Make sure you work with Mary Ann McMorrow. She not only keep us engage with an hour conversation while the finance department was backed up waiting fo Make sure you work with Mary Ann McMorrow. She not only keep us engage with an hour conversation while the finance department was backed up waiting for our paper work on a RAV4 XLE but her knowledge on the car was amazing. She answer all questions quickly and in a very friendly manner. I was nervous at the time and she was able to rela me and put my anxieties aside,Since the car that I wanted wasn't in the shop Mary Ann delivered it to my house and spent an hour explaining the navigation system as well as many of the features of the car. Thank you nigel for setting me up with a super sales women. More

No Hassle Purchase - What a Relief My husband and I were in the market for a White 2015 Toyota Tundra Platinum. I searched all over the east coast and found one 8 hours away and one wi My husband and I were in the market for a White 2015 Toyota Tundra Platinum. I searched all over the east coast and found one 8 hours away and one with Koon's Toyota. Eventually found out that vehicle was at Westminister, MD and was a demo with under 7K. Circumstances dictated that we drive to the location from Virginia which we did for a journey of 2 hrs vs 8. Bob Irwin met us at the door and was so pleasant working with us. He showed us the immaculate Tundra which looked brand new! After test driving, we were ready to purchase this truck. Bob was so friendly and professional, answered all our questions and was helpful while we waited for paperwork etc... We looked at several vehicles inside the dealership and he was very knowledgeable and helpful on all of those and provided us with documentation. His manager George Thompson was also helpful as well as Jeff (sorry don't have the last name) who did our financing. We couldn't be happier with the service and professionalism that Bob showed us during our exchange. Note: your question on did the SERVICE DEPT affect our decision to use this dealership. I want to point out that I think Service is a huge part of a dealership and is important in considering where to purchase. We did not have the luxury of having that be a factor since we had a difficult time locating the vehicle we wanted and our service will be done in Virginia and I will be looking for a reputable place now. More

"Great customer services" Mr. Vance has GREAT CUSTOMER SERVICE SKILLS AND SUPER HANDSOME! I would definitely tell all my friend and family to shop here at Koons! Lovely experie Mr. Vance has GREAT CUSTOMER SERVICE SKILLS AND SUPER HANDSOME! I would definitely tell all my friend and family to shop here at Koons! Lovely experience, no regrets, will see you all soon . More

Toyota purchase. I originally called Koons to inquire about a 2015 Toyota Corrolla that was in transit to the shop. I spoke to Nathan and Nigel through email and on th I originally called Koons to inquire about a 2015 Toyota Corrolla that was in transit to the shop. I spoke to Nathan and Nigel through email and on the phone to find a good time for me to come look at the car. Since the car was not at the shop, the called me as soon as it came in to let me know I could come down at anytime. Two days later, Nathan had the car all ready for me to see and cleaned off. Nathan even had the car set up in the garage so we wouldn't have to walk out in the cold to look at the car. Since my family liked the car so much, we started the buying experience right away. Nathan was very polite and had everything ready as quickly as possible. When we went to the financing office, Jeremy helped us pick the right warranty that would fit within our budget. He even suggested what package we should pick within our budget. We will definitely be returning for any of our vehicle needs! Thank you Koons!!! More

Could not ask for a better experience I bought one of their customized 2015 Toyota Tundra’s. The communication with Nathan was great he was able to answer any and all questions I had about I bought one of their customized 2015 Toyota Tundra’s. The communication with Nathan was great he was able to answer any and all questions I had about the truck and even came in on his off day to help me with my decision. Dmitry was great in explaining to me about the contract and financing. Dan has a great eye for custom trucks. Like I said I couldn't ask for a better experience, and look forward to doing business in the future. More

Professional, Efficient and Caring-- My husband and I just bought our third car (two new and one used) from Koons Toyota of Westminster, and there are many reasons we keep going back. The My husband and I just bought our third car (two new and one used) from Koons Toyota of Westminster, and there are many reasons we keep going back. The sales and finance team and service staff are responsive, professional and courteous. Our salesperson, Nathan Voelkel, went out of his way to make sure we got the car we wanted at a reasonable price and took his time to answer any and all questions. We are continually impressed by the staff at Koons and have been happy with all of our vehicles. We would definitely recommend the team at Koons--especially Nathan Voelkel--if you're looking for new or used car. More

Kia purchase We recently purchased an SUV from Koons and are extremely happy with their services. Jay listened to our needs and focused on exactly what we wanted. We recently purchased an SUV from Koons and are extremely happy with their services. Jay listened to our needs and focused on exactly what we wanted. Jason really worked with us to trade in our old car and get the payments down to a manageable range. These guys are awesome. I recommend visiting Koons for your next car. More

Satisfied Customer I called Koon's sales man Jay Badiang told him I am in the market for a used Toyota Carolla and I saw a vehicle on Koon's dealership on the website, I called Koon's sales man Jay Badiang told him I am in the market for a used Toyota Carolla and I saw a vehicle on Koon's dealership on the website, a week ago and was invited to meet with him the next day. I went and Jay was very courteous he showed me the vehicle and gave me permission to take the car for a test drive. upon return Jay said he will offer me a price cut to accommodated my budget if I buy the vehicle. I am very pleased to recommend Koon's Toyota even though the processing took some time they worked with me and I drove home very satisfied with the professional customer service. Thank You, Mohan Harricharan Bel Air, MD More