Koons Westminster Toyota

Great Customer Service My husband and I were helped by Tony Stino. We knew we wanted 4x4 but didnt know what type of vehicle. Tony let us test drive several vehicles until My husband and I were helped by Tony Stino. We knew we wanted 4x4 but didnt know what type of vehicle. Tony let us test drive several vehicles until we found the 2013 Pilot we bought. At the same time we were dealing with another dealership who was constantly calling and emailing several times a day. It was so refreshing to have Tony contact us just the right amount. Enough to keep us in the loop, but not overwhelming. It made our decision even easier to want to work with him. More

Phenomenal Experience I want to thank Christopher Felker and Dmitry Tsomik for their exceptional and professional service. I live in New York and Christopher Felker complet I want to thank Christopher Felker and Dmitry Tsomik for their exceptional and professional service. I live in New York and Christopher Felker completely changed my perception of what is is to buy a vehicle out of state. His excellent communication skills made the entire process seamless. Out of all the times I've purchased a new vehicle, this has been the most pleasant. I'm very pleased with Koons Westminster Toyota. Chris and Dmitry: Thank you for my new 2016 Tundra TRD Pro. More

Run from this dealership On the internet these people make it sound like they want to take care of you . So on 7/17/2015 my wife and I drove almost 2 hours getting to this dea On the internet these people make it sound like they want to take care of you . So on 7/17/2015 my wife and I drove almost 2 hours getting to this dealership trying to trade our vehicle in on a 2015 Highlander . When we arrived we were greeted by Mary . So I explained that we were talking with another salesman named Pat . We knew he was off but Pat told us to come in anyway and talk to his Manager George . When we got there Mary told us that George was unavailable at the time and that she could assist us . We told her that we were there to trade our vehicle in on a Highlander . She took our keys for the appraisal and that's when things went south . They looked at the my trade and Mary came back with a price of 1500.00 . I told her that another dealer had just told us that they would give us 3500.00 . She went back to a room where a bunch of thr dealership employees were sitting and came back a second time saying that they could go to 2000.00 . I told her that 2000.00 is not going to happen and Mary started getting very unprofessional with us . This lady was doing everything but calling me a liar to my face . I took my keys back and left for another 2 hour ride back home . The next day the salesman Pat had enough nerve to email me wanting to know how things went yesterday . I went into what happened in a email with Pat and his manager George emailed me back so I could fax the information to him from the other dealer . Needless to say I never heard anything back from him so I started to look for another dealer that had what I wanted . We found one and took the first quote to them .Within 3 minutes they told us that we had a deal . We got the same vehicle we wanted for 800.00 less than koons and got the 3500.00 for our trade in . Before you buy from this Koons dealship you may want to check somewhere else first . These people tried to rip us off of 2000.00 . More

I love our new Camry & Koons Westminster Toyota! My husband & I had a great experience at Koons Westminster Toyota. Our sales associate, Cliff Hoffman, was super knowledgeable, super accomodating & s My husband & I had a great experience at Koons Westminster Toyota. Our sales associate, Cliff Hoffman, was super knowledgeable, super accomodating & super down to earth. He listened to what we were looking for & answered our questions with ease. We got a tour of the facility, shared some genuine laughs with Cliff & drove away with a beautiful car at a really nice price. More

A great place to buy a new vehicle! Very efficient and friendly. I got the vehicle I wanted at the advertised price and the transaction went as smoothly as possible. Salesman "Bob" was v Very efficient and friendly. I got the vehicle I wanted at the advertised price and the transaction went as smoothly as possible. Salesman "Bob" was very helpful in introducing me to the many features of my new Sienna before I drove away. More

The only dealership I trust There is a reason I only do business with Koons Toyota (for 20 years now). They treat me like I matter. Yes, a dealership does exist where the custom There is a reason I only do business with Koons Toyota (for 20 years now). They treat me like I matter. Yes, a dealership does exist where the customer matters. Over the years they have done everything to make the simple repairs and the major repairs go without any stress. Todd Eckard is hands down employee of the decade and they know that when the time comes I will get my next Toyota from them. After years of being treated second class by other dealerships I am so glad that I found Koons Toyota. More

Koons Westminster Toyota made it easy I needed to get a new vehicle on short notice. I decided to get another Toyota Tacoma, but a model that I wanted proved difficult to find on all of t I needed to get a new vehicle on short notice. I decided to get another Toyota Tacoma, but a model that I wanted proved difficult to find on all of the local, and even regional, dealer websites. I eventually found 2 Tacoma models that I was interested in on Koons Westminster Toyota's web site, but the trucks were not at the dealership yet: they were in transit there. I contacted a sales representative at Koons, and asked to be notified when the Tacoma's arrived at the dealership. Several days later, early Saturday morning, the sales representative called me to say that one of the Tacoma's I'd inquired about had arrived at the dealership. Went to the dealership a short time later in the morning to find the new Tacoma parked out front, waiting for me to test drive it! Everyone I met at the dealership was friendly, straightforward, honest (sales representative, sales manager, finance administrator). Koon's made the financing application / processing for the Tacoma very easy and efficient through Toyota Financial Services, even offering a better interest rate than I had obtained through pre-approval from my Credit Union. I was home with the new truck by 2:00pm that Saturday. Good job, Koons Westminster Toyota. More

Friendly and worked things out for me The were very helpful and friendly and worked with me to get what i wanted. I would recommend them and would continue buying cars there. Awesome deale The were very helpful and friendly and worked with me to get what i wanted. I would recommend them and would continue buying cars there. Awesome dealership. More

Nathan Voelkel was fantastic! I went to three different dealships. Nathan was the most honest and did everything possible to get me to the price I asked. If I ever buy from Koons i I went to three different dealships. Nathan was the most honest and did everything possible to get me to the price I asked. If I ever buy from Koons it will be from Nathan Voelkel. More

the total experience was wonderful The whole process in buying my jeep was so much better than i expected. The entire staff truly exceeded my expectations. In the past the negotiating e The whole process in buying my jeep was so much better than i expected. The entire staff truly exceeded my expectations. In the past the negotiating experience was less than desirable with other dealers but Koons was truly a good experience. I will definitely be coming to Koons for all my automotive needs. I was recently engaged and my fiance and i both were impressed with Koons. We had a strict budget and wanted a new Jeep, but for now Koons put us in what we need and when we can afford a Brand New JEEP we will be back to Koons. THANK YOU to the entire staff that made our experience so wonderful. SPECIAL THANKS to Ron, Lloyn Craig and Jeremy. More