Koons Westminster Toyota
Westminster, MD
Filter Reviews by Keyword
By Type
Showing 624 reviews
Super Service Advisor CORY COLASSARD is a very knowledgeable and professional service adviser. He answered all my questions with kindness and courtesy! Koons should be pr CORY COLASSARD is a very knowledgeable and professional service adviser. He answered all my questions with kindness and courtesy! Koons should be proud to have him as an employee! More
Great Experience We recently bought a new Rav 4 with Cliff Hoffman helping us. he made the whole experience great--showing us all the features of the SUV and plus he We recently bought a new Rav 4 with Cliff Hoffman helping us. he made the whole experience great--showing us all the features of the SUV and plus he was a super nice person to work with. At the same time we had my son's car serviced (5 years old) and he needed it back right away. They did an intensive brake job and had it ready by the afternoon. 5 stars plus on sales and service--Koon"s Toyota. More
Truck sales I live in finksburg l've tried to purchase a truck from them twice. Back in 2007 and 2015. There sale's people are just not very well trained. In 2007 I live in finksburg l've tried to purchase a truck from them twice. Back in 2007 and 2015. There sale's people are just not very well trained. In 2007 I tried to purchase a 2007 Tacoma was told they don't make them in four doors. Was looking to trade that in for a 2015 Toyota Tundra pro and they seem only interested in selling what they had on the lot!! So like in 2007 and 2015 I went to Russull Toyota and they didn't everything but build the truck. They moved mountains and got the job done!! Now I'll say this about koons there service dept very nice!!! Every time I take my vehicle there they were nice and helpful. I will take the tundra there. But that sales dept (not good). I just think if your looking for knowledgeable sale people, motivated sale's people go to Russuell Toyota!!! Thx More
dream truck I was looking for pickup truck. Mr John Kattermann helped me get what I was looking for. I was given the fair price for my trade in and good deal o I was looking for pickup truck. Mr John Kattermann helped me get what I was looking for. I was given the fair price for my trade in and good deal on new truck. More
Fantastic and Quick Service Everyone that I dealt with was very helpful and friendly. They quoted my service time to be 60 minutes and they were finished in 45! I was very impres Everyone that I dealt with was very helpful and friendly. They quoted my service time to be 60 minutes and they were finished in 45! I was very impressed with everything, and I would highly recommend this dealership to anyone who asks!! Thanks Koons in Westminster! More
Great Customer Service My husband and I were helped by Tony Stino. We knew we wanted 4x4 but didnt know what type of vehicle. Tony let us test drive several vehicles until My husband and I were helped by Tony Stino. We knew we wanted 4x4 but didnt know what type of vehicle. Tony let us test drive several vehicles until we found the 2013 Pilot we bought. At the same time we were dealing with another dealership who was constantly calling and emailing several times a day. It was so refreshing to have Tony contact us just the right amount. Enough to keep us in the loop, but not overwhelming. It made our decision even easier to want to work with him. More
Phenomenal Experience I want to thank Christopher Felker and Dmitry Tsomik for their exceptional and professional service. I live in New York and Christopher Felker complet I want to thank Christopher Felker and Dmitry Tsomik for their exceptional and professional service. I live in New York and Christopher Felker completely changed my perception of what is is to buy a vehicle out of state. His excellent communication skills made the entire process seamless. Out of all the times I've purchased a new vehicle, this has been the most pleasant. I'm very pleased with Koons Westminster Toyota. Chris and Dmitry: Thank you for my new 2016 Tundra TRD Pro. More
Run from this dealership On the internet these people make it sound like they want to take care of you . So on 7/17/2015 my wife and I drove almost 2 hours getting to this dea On the internet these people make it sound like they want to take care of you . So on 7/17/2015 my wife and I drove almost 2 hours getting to this dealership trying to trade our vehicle in on a 2015 Highlander . When we arrived we were greeted by Mary . So I explained that we were talking with another salesman named Pat . We knew he was off but Pat told us to come in anyway and talk to his Manager George . When we got there Mary told us that George was unavailable at the time and that she could assist us . We told her that we were there to trade our vehicle in on a Highlander . She took our keys for the appraisal and that's when things went south . They looked at the my trade and Mary came back with a price of 1500.00 . I told her that another dealer had just told us that they would give us 3500.00 . She went back to a room where a bunch of thr dealership employees were sitting and came back a second time saying that they could go to 2000.00 . I told her that 2000.00 is not going to happen and Mary started getting very unprofessional with us . This lady was doing everything but calling me a liar to my face . I took my keys back and left for another 2 hour ride back home . The next day the salesman Pat had enough nerve to email me wanting to know how things went yesterday . I went into what happened in a email with Pat and his manager George emailed me back so I could fax the information to him from the other dealer . Needless to say I never heard anything back from him so I started to look for another dealer that had what I wanted . We found one and took the first quote to them .Within 3 minutes they told us that we had a deal . We got the same vehicle we wanted for 800.00 less than koons and got the 3500.00 for our trade in . Before you buy from this Koons dealship you may want to check somewhere else first . These people tried to rip us off of 2000.00 . More
I love our new Camry & Koons Westminster Toyota! My husband & I had a great experience at Koons Westminster Toyota. Our sales associate, Cliff Hoffman, was super knowledgeable, super accomodating & s My husband & I had a great experience at Koons Westminster Toyota. Our sales associate, Cliff Hoffman, was super knowledgeable, super accomodating & super down to earth. He listened to what we were looking for & answered our questions with ease. We got a tour of the facility, shared some genuine laughs with Cliff & drove away with a beautiful car at a really nice price. More
A great place to buy a new vehicle! Very efficient and friendly. I got the vehicle I wanted at the advertised price and the transaction went as smoothly as possible. Salesman "Bob" was v Very efficient and friendly. I got the vehicle I wanted at the advertised price and the transaction went as smoothly as possible. Salesman "Bob" was very helpful in introducing me to the many features of my new Sienna before I drove away. More