Koons Westminster Toyota

A fabulous experience My husband and I recently purchased a new RAV4 from Koons. The entire experience was wonderful. Damien, the sales professional, went above and beyond My husband and I recently purchased a new RAV4 from Koons. The entire experience was wonderful. Damien, the sales professional, went above and beyond even staying after hours twice to ensure all our questions were answered, even though he knew we weren't going to purchase that night. He explained all the different features and if there was something he wasn't sure of he immediately found someone who was able to assist us. He was prompt in returning calls and always greeted us professionally when we walked through the doors. Regina and Jeremy in the finance department also went above and beyond to ensure all our questions were answered. Regina took time to explain all of our finance options and made the entire finance experience easier to understand. Jeremy made sure our "trip" to the finance office was flawless, and was efficient in getting everything done so we were on our way in a timely manner. This car buying experience was one of a kind. More

Cliff and Jeff your go-to guys I must've been the most difficult customer to deal with and anything that could've made their job harder happened (not on purpose, of course) but thes I must've been the most difficult customer to deal with and anything that could've made their job harder happened (not on purpose, of course) but these two handled it with a smile. Not to mention I left at 10 when they closed at hours prior. Seriously made it so easy, so straight forward no scheming at all. Made the purchase as comfortable as possible. These guys are great! Didn't catch the managers name (4/16 pm) but he was awesome as well. More

Very good Dropped my vehicle off for service with service writer Larry. Got a phone call within a few hours and was told the diagnosis. The repair was done qu Dropped my vehicle off for service with service writer Larry. Got a phone call within a few hours and was told the diagnosis. The repair was done quickly. I would recommend Koons Westminster Toyota service to anyone. More

Cliff is AMAZING and Koons is a great place to buy!!!! Called in the morning and told Cliff exactly what we wanted before we drove an hour from Baltimore. By 2pm, Cliff had two Sequoias ready for us and wh Called in the morning and told Cliff exactly what we wanted before we drove an hour from Baltimore. By 2pm, Cliff had two Sequoias ready for us and when we got there at 6:30 everything was ready to go....and we left with our new SUV that night. It was very refreshing to have an honest and straight forward salesman and the team that helped with the entire process was AMAZING! If we buy another Toyota, Cliff will be the person we go to. He was great to work with and they were very friendly and patient. We have 4 kids, 2 of which are very little and they were absolutely great with them. Thanks for the best car buying experience ever. More

Pleasant The salesman Chris Felker deserves commendation. The salesman Chris Felker deserves praise. He was professional, courteous and presented the sale in an informed manner. Chris answered all my question The salesman Chris Felker deserves praise. He was professional, courteous and presented the sale in an informed manner. Chris answered all my questions and demonstrated excellent product knowledge More

Great place to buy! This place has the absolute best service ever. I had no intention on buying a vehicle at the time & I didn't think I would be able to get a loan but w This place has the absolute best service ever. I had no intention on buying a vehicle at the time & I didn't think I would be able to get a loan but within a couple of hours I was driving home in my dream car! Jay in sales & Jason in finance make the buying process so much easier & worry free. These guys are the best! They will make it happen. More