Koons Westminster Toyota
Westminster, MD
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Did the right thing, right away Steve Zwobot took swift action to fix a serious problem which arose on my daughter's recently purchased used car. He demonstrated Koons' principle tha Steve Zwobot took swift action to fix a serious problem which arose on my daughter's recently purchased used car. He demonstrated Koons' principle that the customer's problem is the dealer's problem, and took a long term relationship view with his professionalism and decision to do the right thing. He could have just said "too bad" and left my daughter to pay for a $1000+ repair, but instead ensured a quick and seamless resolution. More
Exceptional experience This was an awesome purchase experience! I would highly recommend Koons for their courteous and professional treatment from beginning to end. Our sa This was an awesome purchase experience! I would highly recommend Koons for their courteous and professional treatment from beginning to end. Our salesperson Damien Lacks was friendly and very accommodating. Managers George Thompson, Regina Kuperman, and Nigel Hayes were all extremely helpful and engaging. A smooth and efficient process made this one of the easiest automobile purchases I have ever made. Truly exceptional and highly recommended! More
Easy Transaction This was the easiest transaction I have ever done. Patrick listened and provided the deal. Customer service was excellent. No pressure Thanks will be This was the easiest transaction I have ever done. Patrick listened and provided the deal. Customer service was excellent. No pressure Thanks will be back More
Excellent, easy and smooth. This was one the best experiences of buying / leasing a car. I worked this time with Bob and I can not express enough how smooth, easy and joyful expe This was one the best experiences of buying / leasing a car. I worked this time with Bob and I can not express enough how smooth, easy and joyful experience it was. He went through everything in details from A - Z with thorough follow up after the purchase through emails and calls to make sure I have no concerns about the new car. I highly recommend to buy through Koons Westminister. More
Excellent service staff!!!! Went in with an emergency and needed to get back to base . Not only did they fix the issue but they completed it in a matter of hours and I just want Went in with an emergency and needed to get back to base . Not only did they fix the issue but they completed it in a matter of hours and I just want to give them a BIG THANKS !!! More
Excellent work Our family has been buying vehicles from Koons Westminster Toyota for many years and Marty Ann has always been our salesperson. We have purchased 8 ve Our family has been buying vehicles from Koons Westminster Toyota for many years and Marty Ann has always been our salesperson. We have purchased 8 vehicles and have been very satisfied with the work Mary Ann has done and with the service department. Todd Eckard has always been pleasant to communicate with and accommodating with service schedules. I highly recommend Koons Westminster Toyota. Jerry Brady More
Excellent service! A few months ago we bought our 4 runner from Matthew Hands! He made us feel so comfortable and answered any questions we had! A week ago we decided to A few months ago we bought our 4 runner from Matthew Hands! He made us feel so comfortable and answered any questions we had! A week ago we decided to trade in a smaller vehicle and upgrade to a new truck. Again Matt was our salesman. We felt so happy with our first interaction with Matt we wanted him to be apart of our next purchase! Thank you Matt! We also want to thank Regina with finance for welcoming us with open arms. Regina truly loves her job and it shows in her work! I would recommend Matt and Regina for anyone who wants to purchase a vehicle through Toyota in Westminster!! Thank you both! The Morleys More
great service jacob and regina was so very helpful that we were able to buy 2 cars i thank them ever so much and the people behind the sceens jacob and regina was so very helpful that we were able to buy 2 cars i thank them ever so much and the people behind the sceens More
I will make the long trip to buy again from them I had to travel 3 hours to this dealership and they stayed open to help me. My salesman, Jake Baadte, did all the leg work over the phone so when I go I had to travel 3 hours to this dealership and they stayed open to help me. My salesman, Jake Baadte, did all the leg work over the phone so when I got there it was very quick and easy. Jake was really awesome to deal with, he wasn't pushy and was personable. Jeff Schuette was very helpful and was able to answer a lot of questions since he had the same vehicle. Thanks for your help guys, I love my new truck and will be back for my next vehicle purchase. More
Best professional advisory and input. Felt like home My salesman was very honest and informative. Handled everyr hung very professionally and made me feel very at home and knew I was getting the best opi My salesman was very honest and informative. Handled everyr hung very professionally and made me feel very at home and knew I was getting the best opinion. More