Koons Westminster Toyota
Westminster, MD
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"My Koons Experience" My wife and I are the proud owners of a 2016 Toyota Highlander Limited SUV. Our purchase at Koons Westminster Toyota was one of the most enjoyable a My wife and I are the proud owners of a 2016 Toyota Highlander Limited SUV. Our purchase at Koons Westminster Toyota was one of the most enjoyable and pleasant car buying experiences and certainly worthy of this positive review. I cannot speak more highly about the three individuals, John Ewald, Jeff Schuette, and Vitaly Gurvich, that we dealt with during our visit to Koons. From start to finish, these gentlemen worked tirelessly to provide us with a stress free car buying experience. In this day and age when quality customer service is difficult to find, these folks deserve recognition for their commitment to customer satisfaction. In addition to selling us the SUV of our dreams, they have gained a lifetime customer. I highly recommend Koons Westminster Toyota for your next vehicle purchase. More
Koons Loyalty to Customers I was having my Volvo serviced at Koons Ownings Mills and spoke to the Assistant Service Manager, Bruce Silvers about trading two of my cars in on a 2 I was having my Volvo serviced at Koons Ownings Mills and spoke to the Assistant Service Manager, Bruce Silvers about trading two of my cars in on a 2017 Takoma Truck and asked if Koons Toyota would be interested. Within an hour, I received a call from Mr. George Thompson, New Car Sales Manager at Koons Toyota Westminster. George was formally with Koons Volvo and remembered selling me three Volvos in years past. I asked George to give me his best deal and reminded him I have been with Koons for 20 years. Bottom line: I bought the truck. Trade in values were higher than I expected, the service was exceptional, salesman Brooks Hoffman outstanding! Kudos to Bruce, George and Brooks for exceeding all expectations. They are the reason why I am totally loyal to the entire Koons organization. More
Bought a new used car This experience was awesome the staff were so friendly with everything they even took us out to lunch while we were waiting for the car to process. On This experience was awesome the staff were so friendly with everything they even took us out to lunch while we were waiting for the car to process. Online they said it came with and sunroof but when we got here it didn't have one but they said they would get one built for free. I really enjoyed buying my first car from koons I will definitely be a returning customer! Lloyd was our sales consultant and he was great he made the time fly by , he's so friendly and easy to talk too . More
All smiles You pull in and next thing you know someone is greeting you at your car You go inside to service counter. Review what is to be dnne, time to as questi You pull in and next thing you know someone is greeting you at your car You go inside to service counter. Review what is to be dnne, time to as questions, which I did, and get a quick reply. Next inside to waiting area after atop for Pepsi. Waiting room is very clean, nice chairs, tables, etc. Also phone charging machine for your cell. hot coffee, all kinds of up to date magazines and a nice large TV. What more can you ask for. Also noted a room off the waiting room for children. What a great idea. All in all what .more could you ask for. All employees answer any questions and you just know they are thinking of you. Almost a overlook an that is the lighting in the waiting area-just great for reading a book, etc. I give it five stars. More
Buying the Rav4 Limited I texted Kory, the salesman who I was working with about the vehicle early in the day. He immediately responded and gave us a great deal on the car. W I texted Kory, the salesman who I was working with about the vehicle early in the day. He immediately responded and gave us a great deal on the car. We stopped by that evening and purchased it and we couldn't be happier. There were a few things that I needed thrown into the deal to make it happen and he was very fair and accommodating. He didn't try to shove anything down our throats and we got the warranty we wanted as well. We were very relaxed during the process and Kory did a great job just being "real" not skirting any issue or being pushy. My dad purchased a new 4Runner limited there as well and both experiences were very positive and I look forward to working with Koons again in the future. Thanks for a great experience. More
Love our 2014 Subaru Forester I wanna say thank you so much on letting us purchase my first Subaru. I can say i love everything about it and have been recommendin you guys to my co I wanna say thank you so much on letting us purchase my first Subaru. I can say i love everything about it and have been recommendin you guys to my co-workers cause you guys did a wonderful job and the first time we got to own a vehicle in my husband's and mine name together and it was a wonderful place to stop by at and Damien you were wonderful and so helpful...we thought that we wouldn't be getting a new vehicle til Feb 2017 but you were so nice and helped us out and we greatly appreciate it lots... Thanks so much and love you guys. You all are so helpful and caring! 😁 More
Wonderful, everyone is super friendly! Just walking through the door, you are greeted with the best faces, there wasn't a wait, and they helped me with all the questions that I needed answe Just walking through the door, you are greeted with the best faces, there wasn't a wait, and they helped me with all the questions that I needed answers to. More
buying my toyota tundra Buying my 2013 toyota tundra was the quickest and the most easiest experience i have ever had in buying any new or used vehicle. I got the price that Buying my 2013 toyota tundra was the quickest and the most easiest experience i have ever had in buying any new or used vehicle. I got the price that I was after, the truck is a really nice vehicle inside and out and the sales person was the best guy i ever dealt with. Just a really smooth deal!!! THANKS KOONS ! More
emoryl57@gmail.com I had order a part it was the wrong part but the next day they called me and told me they was ready for me I was expecting at least a week. I had order a part it was the wrong part but the next day they called me and told me they was ready for me I was expecting at least a week. More
Used Car Purchase/Cuddles to the entire Team The Used Car Team was passionate about making sure that as a client I was satisfied. Both, the Sales and Finance Department were eager to see that my The Used Car Team was passionate about making sure that as a client I was satisfied. Both, the Sales and Finance Department were eager to see that my interest, concerns were met. What really got my attention was how the finance officer worked really hard to keep within budget, with the addition of the piece of mind of not having to worry about repairs for "3 yrs. or 36,000 miles). I appreciate the personal touch. Thanks to the entire Team. Best regards, Roderick More