Koons Westminster Toyota

Purchased a 2016 4Runner Was able to purchase a 4runner. John (salesman) did a geat job and there was no pressure. They were able to match an offer for my trade. I was also ab Was able to purchase a 4runner. John (salesman) did a geat job and there was no pressure. They were able to match an offer for my trade. I was also able to take a 4Runner home overnight to see if it was really what we were looking for. They were able to find the model and color I wanted and had it at the dealership the next day. Would buy from again! More

Truly exceptional Product Specialist named Ryan Wehler No need to hassles too much, he does not waste my time in making a deal. Best dealer experience ever!!! Will come back if we need another!! No need to hassles too much, he does not waste my time in making a deal. Best dealer experience ever!!! Will come back if we need another!! More

My first Toyota after driving for 53 years When I visited Westminster Koons Toyota last month I knew I wanted a RAV4 which had been recommended by friends. I was immediately greeted by salespe When I visited Westminster Koons Toyota last month I knew I wanted a RAV4 which had been recommended by friends. I was immediately greeted by salesperson Eugene Bush who was very helpful. I test drove one that day but it wasn't exactly what I wanted so I was given a quote and went on my way. The next day Eugene let me know they found exactly what I wanted and I completed the deal. From beginning to end I was treated with respect and patience, which was important because the RAV4 had features I was completely unfamiliar with. A great buying experience - thank you Eugene Bush and Koons Toyota. Doris H. More

Koons is Great Car shopping is one of my least favorite activities, but Koons made car buying a truly fun experience. Cliff Hoffman was our salesman. He was attentiv Car shopping is one of my least favorite activities, but Koons made car buying a truly fun experience. Cliff Hoffman was our salesman. He was attentive, responsive, and had a great sense of humor. Others at the dealership remembered us from a previous visit and stopped if only to say "Hello". I felt that they honestly cared that I get the right vehicle for me and took great pains to help me find it. I'm going back when my Saturn finally dies and I need it replaced. More

"My Koons Experience" My wife and I are the proud owners of a 2016 Toyota Highlander Limited SUV. Our purchase at Koons Westminster Toyota was one of the most enjoyable a My wife and I are the proud owners of a 2016 Toyota Highlander Limited SUV. Our purchase at Koons Westminster Toyota was one of the most enjoyable and pleasant car buying experiences and certainly worthy of this positive review. I cannot speak more highly about the three individuals, John Ewald, Jeff Schuette, and Vitaly Gurvich, that we dealt with during our visit to Koons. From start to finish, these gentlemen worked tirelessly to provide us with a stress free car buying experience. In this day and age when quality customer service is difficult to find, these folks deserve recognition for their commitment to customer satisfaction. In addition to selling us the SUV of our dreams, they have gained a lifetime customer. I highly recommend Koons Westminster Toyota for your next vehicle purchase. More

Koons Loyalty to Customers I was having my Volvo serviced at Koons Ownings Mills and spoke to the Assistant Service Manager, Bruce Silvers about trading two of my cars in on a 2 I was having my Volvo serviced at Koons Ownings Mills and spoke to the Assistant Service Manager, Bruce Silvers about trading two of my cars in on a 2017 Takoma Truck and asked if Koons Toyota would be interested. Within an hour, I received a call from Mr. George Thompson, New Car Sales Manager at Koons Toyota Westminster. George was formally with Koons Volvo and remembered selling me three Volvos in years past. I asked George to give me his best deal and reminded him I have been with Koons for 20 years. Bottom line: I bought the truck. Trade in values were higher than I expected, the service was exceptional, salesman Brooks Hoffman outstanding! Kudos to Bruce, George and Brooks for exceeding all expectations. They are the reason why I am totally loyal to the entire Koons organization. More

Bought a new used car This experience was awesome the staff were so friendly with everything they even took us out to lunch while we were waiting for the car to process. On This experience was awesome the staff were so friendly with everything they even took us out to lunch while we were waiting for the car to process. Online they said it came with and sunroof but when we got here it didn't have one but they said they would get one built for free. I really enjoyed buying my first car from koons I will definitely be a returning customer! Lloyd was our sales consultant and he was great he made the time fly by , he's so friendly and easy to talk too . More

All smiles You pull in and next thing you know someone is greeting you at your car You go inside to service counter. Review what is to be dnne, time to as questi You pull in and next thing you know someone is greeting you at your car You go inside to service counter. Review what is to be dnne, time to as questions, which I did, and get a quick reply. Next inside to waiting area after atop for Pepsi. Waiting room is very clean, nice chairs, tables, etc. Also phone charging machine for your cell. hot coffee, all kinds of up to date magazines and a nice large TV. What more can you ask for. Also noted a room off the waiting room for children. What a great idea. All in all what .more could you ask for. All employees answer any questions and you just know they are thinking of you. Almost a overlook an that is the lighting in the waiting area-just great for reading a book, etc. I give it five stars. More

Buying the Rav4 Limited I texted Kory, the salesman who I was working with about the vehicle early in the day. He immediately responded and gave us a great deal on the car. W I texted Kory, the salesman who I was working with about the vehicle early in the day. He immediately responded and gave us a great deal on the car. We stopped by that evening and purchased it and we couldn't be happier. There were a few things that I needed thrown into the deal to make it happen and he was very fair and accommodating. He didn't try to shove anything down our throats and we got the warranty we wanted as well. We were very relaxed during the process and Kory did a great job just being "real" not skirting any issue or being pushy. My dad purchased a new 4Runner limited there as well and both experiences were very positive and I look forward to working with Koons again in the future. Thanks for a great experience. More