Koons Westminster Toyota
Westminster, MD
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Amazing Salesman and finance department have purchased many new cars in the past but my experience at Koons Westminster Toyota has been amazing. I have nothing to gain by writing this revie have purchased many new cars in the past but my experience at Koons Westminster Toyota has been amazing. I have nothing to gain by writing this review BUT after my experience last night and today I'm compelled to share my experience. We had gone to other dealerships and no one would take the time to work with us. Our situation wasn't the best because we had a lot of negative equity in our trade BUT the professionals at Koons made it happen. We were there late last night and I didn't think it was going to happen but to my surprise my phone rang before 10 am and it was the finance manager. He told me my salesman and finance person explained my situation and he said he was going to call the banks to see what he could do. Within 45 minutes he called me back and we had a deal. They took the time to make it happen and I can't thank them enough. Damien Lacks was our salesman and I must say he was truly amazing. Thank you Damien Lacks and thank you to Jeff Schuette in the finance department for making it happen. I'd recommend you both to anyone looking for a new vehicle. More
My new Tacoma I recently bought a new Tacoma from this dealership. I was greeted professionally and promptly by John Ewald. He was very informative and didn't press I recently bought a new Tacoma from this dealership. I was greeted professionally and promptly by John Ewald. He was very informative and didn't pressure me into a new truck. I ended up visiting 3 times before I decided to buy. Each visit he provided me with the information I wanted and didn't pressure me to buy like other salesmen have in the past. I will certainly be back to see John when I need a new Toyota. More
Got just the car I was looking for I had a VW that was involved in the TDI Settlement and was slowly looking for a new car to replace my VW. Kiem and the rest of the staff at Koons Toyo I had a VW that was involved in the TDI Settlement and was slowly looking for a new car to replace my VW. Kiem and the rest of the staff at Koons Toyota Westminster were patient with me and helped me negotiate my transition from VW diesel to a Toyota. I highly recommend buying your next car from this dealership. More
Why We Bought Another Car from Koons Westminster! We returned although we live an hour away and there are plenty of Toyota dealerships in our area. Damien and the entire staff were fantastic! We returned although we live an hour away and there are plenty of Toyota dealerships in our area. Damien and the entire staff were fantastic! More
Great buying experience Easy to work with and got me the truck I wanted at a great price. Highly recommend working with Cliff Hoffman and his team at Koons. Easy to work with and got me the truck I wanted at a great price. Highly recommend working with Cliff Hoffman and his team at Koons. More
Purchased a 2016 4Runner Was able to purchase a 4runner. John (salesman) did a geat job and there was no pressure. They were able to match an offer for my trade. I was also ab Was able to purchase a 4runner. John (salesman) did a geat job and there was no pressure. They were able to match an offer for my trade. I was also able to take a 4Runner home overnight to see if it was really what we were looking for. They were able to find the model and color I wanted and had it at the dealership the next day. Would buy from again! More
Games Games Games this is in reference to the salesperson named Kiem. we had been dealing back and forth via email for pricing for a new SR5 Premium. the subject of the this is in reference to the salesperson named Kiem. we had been dealing back and forth via email for pricing for a new SR5 Premium. the subject of the email said "SR5 Premium". He even send specs for the same vehicle. When I received a good price and I wanted to go the dealership and buy the car, he comes with the most stupid excuse ever! He told me he was quoting me for SR5 and SR5 Premium. I have his emails if anyone wants to see how ridiculous this sounds. Dealership could be good or great but this guy, Kiem, I wouldn't deal with him at all. The dealership lost a deal because of this irresponsible behavior from the sale rep. He is brave enough to throw his manager under the bus to cover his mistake. More
Truly exceptional Product Specialist named Ryan Wehler No need to hassles too much, he does not waste my time in making a deal. Best dealer experience ever!!! Will come back if we need another!! No need to hassles too much, he does not waste my time in making a deal. Best dealer experience ever!!! Will come back if we need another!! More
My first Toyota after driving for 53 years When I visited Westminster Koons Toyota last month I knew I wanted a RAV4 which had been recommended by friends. I was immediately greeted by salespe When I visited Westminster Koons Toyota last month I knew I wanted a RAV4 which had been recommended by friends. I was immediately greeted by salesperson Eugene Bush who was very helpful. I test drove one that day but it wasn't exactly what I wanted so I was given a quote and went on my way. The next day Eugene let me know they found exactly what I wanted and I completed the deal. From beginning to end I was treated with respect and patience, which was important because the RAV4 had features I was completely unfamiliar with. A great buying experience - thank you Eugene Bush and Koons Toyota. Doris H. More
Koons is Great Car shopping is one of my least favorite activities, but Koons made car buying a truly fun experience. Cliff Hoffman was our salesman. He was attentiv Car shopping is one of my least favorite activities, but Koons made car buying a truly fun experience. Cliff Hoffman was our salesman. He was attentive, responsive, and had a great sense of humor. Others at the dealership remembered us from a previous visit and stopped if only to say "Hello". I felt that they honestly cared that I get the right vehicle for me and took great pains to help me find it. I'm going back when my Saturn finally dies and I need it replaced. More