Koons Westminster Toyota

Outstanding dealer I purchased a used Honda Pilot last Dec. 2016, was very satisfied with the customer service provided, Got a great deal from Tony Stino, and also trade I purchased a used Honda Pilot last Dec. 2016, was very satisfied with the customer service provided, Got a great deal from Tony Stino, and also traded-in my car. Would be back ...... More

Daughters 1st new car! Brought my daughter in to buy a new car. We had gotten in touch with Matt Hands who explained the process to her in a way she understood. He told her Brought my daughter in to buy a new car. We had gotten in touch with Matt Hands who explained the process to her in a way she understood. He told her everything she needed and received it via fax. When we got to the dealership she was already approved! All she had to do was pick out her car and drive home! I'm sure Koons has a new customer for life, and when my wife and I need a new car we're going straight to Matt Hands at Koons Toyota Westminster! Very Happy! Matt Hart More

Love my rav4 Damien Lacks provided great service and pricing on my purchase and I recommend him strongly when considering a purchase at Koons For any model vehicle Damien Lacks provided great service and pricing on my purchase and I recommend him strongly when considering a purchase at Koons For any model vehicle More

Exceptional Buying Experience I live and work in Northern Virginia and have no fewer than 8 Toyota dealerships within 25 miles of me. I visited many of those and talked to all the I live and work in Northern Virginia and have no fewer than 8 Toyota dealerships within 25 miles of me. I visited many of those and talked to all the others on the phone or via emails during the search for my vehicle. I knew exactly what I wanted, right down to the color. Unfortunately, the model with the options and color I wanted was impossible to locate in the area. I even widened my search several hundred miles south and west, still no luck. Through the course of my test driving and researching, my wife decided she wanted the identical vehicle and options, just in another color. Her color of choice was a little more available we were told, yet no local dealerships actually had it on their lots. I happened to notice Koons Westminster Toyota during one of my searches and called them to see if they had any way of getting their hands on the vehicle in the color I was looking for. I talked to Product Specialist Eugene Bush. He advised that he did not have one but said he would look around to see if they could locate one. It was then that I told him that while looking for the one color, look for it in the color my wife wanted too and I would buy both from him. While I had made this same request to other dealerships, Eugene was the only one who seemed to actually take me seriously. Eugene called me the next day to advise that Sales Manager Dan Harkins and Inventory Manager Nate Snook had located both vehicles at other dealerships. They had arranged to have one brought to Koons Westminster Toyota for me later that day, the other would arrive a couple of days later. I had already experienced other dealerships telling me that they had the exact vehicle I wanted, only to be told upon arrival at their dealerships that “someone just bought it before you got here” or “oh, I thought this was the color you were interested in”, etc. So, I made it very clear that I was not interested in driving for 90+ minutes just to be told that there was a misunderstanding or something. Eugene understood my concern and assured me that they don’t play games like that at Koons Westminster Toyota. Later that day, he sent me pictures of the vehicle on their lot. I asked him to run the numbers for me to see if we could agree upon an out the door price. Sales Manager Dan Harkins sent me the figures within a few minutes, which were better than any I had received locally. I drove up to Westminster the next day and did the paperwork for both vehicles, driving one home that evening, then returning the following weekend to pick up the second vehicle. There were no surprise fees added, no manipulation of any of the numbers, etc. The figures that Dan provided to me the day before were exactly what I ended up paying. Dimtri Tsomik handled all of our financing, explaining every piece of paper put in front of us. Each step and every line we signed was fully explained. I could not have had a more pleasant experience with everyone we came into contact with at Koons Westminster Toyota. Before dealing with Koons Westminster Toyota , I thought that all dealerships were the same. They will tell you whatever you want to hear to get you in, they will manipulate numbers, try to convince you that you don’t want the vehicle you think you do, or the options that you think you need, etc. I experienced none of these way-too-common practices at Koons Westminster Toyota. Not only were they able to locate one impossible-to-find vehicle for me, they got it and another difficult-to-find vehicle on their lot within the span of a couple of days. Their prices were the best I could find anywhere in or out of my area as well. No games, no hassles, great prices and the ability to work miracles: Why would you buy a vehicle from any other dealer? More

Great Experience I have purchased 6 new Toyotas from Koons In Westminster in the past. This was the first pre-owned car I purchased, RAV4, and it was a very pleasant I have purchased 6 new Toyotas from Koons In Westminster in the past. This was the first pre-owned car I purchased, RAV4, and it was a very pleasant experience. My daughter and I worked with Brian Gerber and he was awesome. He spent a lot of time with us and made us feel very comfortable. My daughter (who is 20) said "He is a really nice guy. I did not know care salesmen were so nice." I agreed 100%. If you are going to buy a pre-owned car from Koons ask for Brian Gerber. I used the internet to search for RAV4 vehicles within a 200 mile radius. Koons had the best value (lowest mileage, competitive price and best condition vehicle). The Koons staff makes you feel very comfortable when purchasing a car! If your in the market for a new or pre-owned Toyota, give them a try. You will not be disappointed. More

Thank you! Professional salesman John Ewald. Dealership is far above average. The process is quick and easy. Most enjoyable car buying experience I have ever had Professional salesman John Ewald. Dealership is far above average. The process is quick and easy. Most enjoyable car buying experience I have ever had. Thank you gentlemen at Koons Westminster More

New 2017 Highlander Excellent buying experience on my new 2017 Highlander Limited. I have bought previous vehicles from Koons and each time has been rewarding. Rob Morris Excellent buying experience on my new 2017 Highlander Limited. I have bought previous vehicles from Koons and each time has been rewarding. Rob Morris (sales) was very helpful and knowledgeable on the new features of the 2017 Highlander. I have used the service department at Koons Toyota previously and it has always been clean, efficient reasonably priced - kudos to Todd service manager. More

Excellent buying experience Salesman Brian Gerber was very friendly and helpful and ensured a smooth process from start to finish. Dmitry in the finance section was also very fr Salesman Brian Gerber was very friendly and helpful and ensured a smooth process from start to finish. Dmitry in the finance section was also very friendly and helpful. More

Excellent Sale professional Damien Lacks was honest, efficient, courteous, and very helpful before, during, and after the sale. I am very happy with my new (201 Sale professional Damien Lacks was honest, efficient, courteous, and very helpful before, during, and after the sale. I am very happy with my new (2016) vehicle. More

A+ Dealership I've purchased many new/used cars over the past several years but it was never as easy as it was at Koons Westminster. My sales professional, Damien L I've purchased many new/used cars over the past several years but it was never as easy as it was at Koons Westminster. My sales professional, Damien Lacks, was just that.. Professional. He was a pleasure to work with. Honest, courteous, knowledgeable and very personable. Thank you to the Koons team - Damien, Regina and Vitaly!!!  More