Koons Westminster Toyota

Outstanding Phenomenal Experience Once again I want to thank Dmitry Tsomik and Brooks Hoffman for their exceptional and professional service. This is my second Phenomenal Experience Once again I want to thank Dmitry Tsomik and Brooks Hoffman for their exceptional and professional service. This is my second time buying a new vehicle and the experience was even better that the first time. The 4 hour drive from New York City has been once again worthwhile. I'm very pleased with Koons Westminster Toyota. Dmitry and Brooks: Thank you for my new 2017 Tacoma TRD Pro. More

Best experience!! Thank you thank you thank you Westminster Toyota!! Each and every step of my experience I felt not only well taken care of but cared for! Each and Thank you thank you thank you Westminster Toyota!! Each and every step of my experience I felt not only well taken care of but cared for! Each and every associate that I interacted with was fantastic beginning to end; Brooks, Bob, Jason, and impressively, Nigel Hayes/GM. Purchasing vehicles is not something I look forward to, that being said, I don't believe I could have had a better experience than the one that I had at Westminster Toyota. They went above and beyond my expectations. More

Best ever My sales person Jay Badigang didn't plays games with me or make empty promises. He said he would his best and he delivered. I was there most of the ev My sales person Jay Badigang didn't plays games with me or make empty promises. He said he would his best and he delivered. I was there most of the evening but I left with the car I wanted. I will go back!!!!! More

Great salesman Bob Erwin was great to work with. This is the 2nd vehicle we bought from Bob and he did not pressure us into buying anything. He was very knowledgeabl Bob Erwin was great to work with. This is the 2nd vehicle we bought from Bob and he did not pressure us into buying anything. He was very knowledgeable. We bought the RAV4. When we e-mailed Bob to make an appointment and tell him what we wanted, he had the car waiting for us when we got there. It was the exact vehicle that I had described in the e mail. Bob worked with us to get the RAV4 for the price we wanted. I will recommend Bob and Koons Toyota Westminster to all my friends and family. More

Courteous Service I personally drive from Montgomery County up to Westminster to get my car serviced. The staff is courteous and the waiting room is very comfortable. I personally drive from Montgomery County up to Westminster to get my car serviced. The staff is courteous and the waiting room is very comfortable. The restroom is clean. They even offered to take me to the mall while I waited for the repairs. Cory Colassard was vey polite and concise with the repair work. It is a pleasure to go to this particular location. More

great salesman Ryan Wehler was wonderful to work with at Koons Westminster Toyota when buying my new car. He found the exact model I wanted and answered all my ques Ryan Wehler was wonderful to work with at Koons Westminster Toyota when buying my new car. He found the exact model I wanted and answered all my questions. More

Koons Westminster Toyota and Damien Lacks were great! I recently purchased a new truck from Koons Westminster Toyota and it was by far the best car buying experience that I have had in all my years! And I I recently purchased a new truck from Koons Westminster Toyota and it was by far the best car buying experience that I have had in all my years! And I say that after buying cars for more than 20 years! My salesperson, Damien Lacks, was very professional and detailed. Damien took the time to listen and answer all of my questions. Usually when you go to a car dealership, they try to size you up first to see how much you can afford or see what type of monthly payment you are interested in. Car salespeople usually seem more about closing the deal and rushing you before you can really make a decision. Damien was nothing like that; he took the time to find out what I was looking for, and explained all the available options. Before we left the dealership for the test drive, he walked around the whole truck and pointed things out and explained how everything worked, including minor details. He did the same for the inside of the truck. When we got back from the test drive, I had questions about some of the other trim levels compared to the model I tested. Damien walked the lot with me and pointed out all of trim levels including similarities and differences. Once I decided to go forward with the purchase, the rest of the buying process went very smooth. I met with one of the finance managers to talk about preliminary numbers and available financing options. He explained everything and allowed me time to think everything through. I didn't feel pressured or that I had to make a decision quickly. Before I left the dealership with my truck, Damien sat in the truck with me to make sure I knew how to use everything , including the 4-wheel drive and he even connected my phone to the bluetooth system. I drove away with my new truck and I didn't feel cheated or that I didn't get the best deal! Koons Westminster is a great dealership and my salesperson, Damien lacks, is the best! I would recommend Koons Westminster Toyota to anyone! More

FOLLOW UP AFTER PURCHASE PLEASE NOTE WENT TO KOONS TOYOTA WESTMINSTER THURSDAY AROUND 1100 AM 2/9/2017===FOLLOW-UP AFTER RECEIVING A PHONE CALL FROM ANTHONY S PLEASE NOTE WENT TO KOONS TOYOTA WESTMINSTER THURSDAY AROUND 1100 AM 2/9/2017===FOLLOW-UP AFTER RECEIVING A PHONE CALL FROM ANTHONY STINO ABOUT THE 2008 FORD ESCAPE I PURCHASED. I HAD TO GET A SPARE KEY MADE,AND A MINOR FIX ON MY GEAR SHIFT INDICATOR--BULB WAS BURNED OUT AND RESIGN SOME PAPERWORK. WAS TAKEN CARE OF QUICKLY AND PROFESSIONALLY BY MATT HANDS,RON HOWARD AND ALSO ANTHONY STINO-A THUMBS UP TO ALL.THANK YOU. ALSO THEY TOPPED OFF MY GAS TANK. GREAT PEOPLE TO DEAL WITH. More

Sales review I bought a 2017 Rav 4 and I was so very pleased with the sales person (Heather Frederick). She did not pressure me in anyway. She wanted me to take I bought a 2017 Rav 4 and I was so very pleased with the sales person (Heather Frederick). She did not pressure me in anyway. She wanted me to take my time so that I would be very happy with the vehicle I chose. At first I was going to purchase a 2017 Camry (but I had some doubts). Ms Frederick kept showing me a number of vehicles until I found the one that I would be happy with. If it wouldn't have been the great sales service that I received I was going to go to Carmax to maybe purchase a vehicle. I would definitely give my sales person a five star rating and I would recommend her to anyone that would be interested in purchasing a vehicle. More