Koons Westminster Toyota

Great Customer Service Christian in sales is extremely knowledgeable, professional, and kind. If your looking for a Toyota he is a great person to talk to at the Koons deale Christian in sales is extremely knowledgeable, professional, and kind. If your looking for a Toyota he is a great person to talk to at the Koons dealership. He was not pushy and was very understanding. More

Koons toyota experience Was interested in replacing my 2009 ford ranger. Went to koons to drive used Tacoma’s.. drove 2 tocomas and asked them to appraise my 09 ranger. They Was interested in replacing my 2009 ford ranger. Went to koons to drive used Tacoma’s.. drove 2 tocomas and asked them to appraise my 09 ranger. They immediately tried to up sell an appearance package while low balling my ranger. I politely told them I was undecided and that I needed to drive other similar vehicles. Upon driving those vehicles I decided that I was not interested in those particular vehicles. As a good salesman should, they followed up with me several. Times. When I informed the salesperson of this, he naturally inquired as to why I was not interested. Upon informing him of my dissatisfaction with the 2 vehicles he proceeded to throw a tantrum like a 12 year old. He was totally disrespectful and offensive.. I will never walk on to a lot owned by koons again More

Outstanding experience!! Bought 2014 Prius and dealt with salesman Matthew and Steve th sales manager. Both were very polite, professional and fair. Cecil in finance went out Bought 2014 Prius and dealt with salesman Matthew and Steve th sales manager. Both were very polite, professional and fair. Cecil in finance went out of his way to secure a loan for my wife and me with a good rate. Never had a better car buying experience! Would definitely buy here again.—Joe W More

DISHONEST. AVOID AT ALL COST Purchased a used 2017 WRX with 16,500 miles in August 2018. Now with 22,300 miles, I had new all season tires installed. The tire shop found a bent wh Purchased a used 2017 WRX with 16,500 miles in August 2018. Now with 22,300 miles, I had new all season tires installed. The tire shop found a bent wheel and bearing damage that was barely noticeable but I reported an odd humming noise at 50mph so I requested they investigated. After they gave me the results, I called the shop manager Jeff who told me that because the car passed state inspection at the time (which was at 15,500 miles, 1000 miles prior to purchase) there’s nothing they can do. So because either their inspector missed the minor bend in the wheel, or it hit a curb in the interim period, I’m left to eat the cost. Now I understand why he didn’t offer me a test drive prior to purchase. Do yourself a favor and avoid these dishonest money scavengers. More

BUYING PROCESS Eugene sold my daughter-in-law a new Adventure. She was fully satisfied with the way Eugene handled a few problems that arose with her fear of buying Eugene sold my daughter-in-law a new Adventure. She was fully satisfied with the way Eugene handled a few problems that arose with her fear of buying a new auto. I just purchased a RAV4 from Eugene. He phoned me to keep me updated on delivery. He was very professional and easy to work with. As a retired salesperson of 30 years I was impressed and very satisfied in dealing with Eugene. I would recommend him to anyone looking for a new auto. I should also mention the credit process as administered by Jeremy Voelkel was perhaps the easiest I've ever encountered. He explained everything in easy to understand terms. I would also recommend him to anyone needing credit when purchasing an auto from Koons. John Stephens More

Smooth and easy Shopping for new vehicle can be really stressful. Eugene was so patient. When we changed our minds a couple of times, he did not lose his cool his a Shopping for new vehicle can be really stressful. Eugene was so patient. When we changed our minds a couple of times, he did not lose his cool his attitude was warm and refreshing. Financing was a breeze. The young lady was wonderful, she kept you interested in a stressed and boring venture. You are spending a lot of money in a short span of time. They all made start to finish wonderful. The sales person are truly knowledgable of there products. More