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Koons Westminster Toyota

Westminster, MD

4.6
620 Reviews

375 Baltimore Boulevard

Westminster, MD

21157

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Showing 620 reviews

April 29, 2022

I go there for the service on my Tacoma I did not buy from loon sorry I didn’t Pam is Excellent More

by Yradrummer58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam
Apr 29, 2022 -

Koons Westminster Toyota responded

Thank you for coming to Koons Westminster Toyota for your auto service needs! We appreciate you trusting us with your Toyota Tacoma and are delighted that you enjoy working with Pam. Have a wonderful weekend!

Apr 29, 2022 -

Yradrummer58 responded

Thank you so much you’re the first dealer I.enjoyed going too and thank you Pam for your help

April 22, 2022

George was very helpful and courteous. Answered all of my questions and concerns. Very satisfied More

by Bommert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Apr 22, 2022 -

Koons Westminster Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with George and the team. Drive safely, and we hope to see you back again at Koons Westminster Toyota!

April 22, 2022

Dropped vehicle off at Koons and waited had it back in 20 minutes fantastic. EXCELLENT More

by Mr. Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Staub , Robert Stoll
Apr 22, 2022 -

Koons Westminster Toyota responded

Thank you so much for this glowing review! We deeply appreciate your support of Koons Westminster Toyota and look forward to your next visit!

April 20, 2022

The work was done promptly and well. The coffee in the waiting lounge was good, too. I'm very pleased. More

by sypher436
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
Apr 20, 2022 -

sypher436 responded

The work was done promptly and well. The coffee in the waiting lounge was good, too. I like dealing with Koons Westminster Toyota.

Apr 20, 2022 -

Koons Westminster Toyota responded

It's great you could enjoy a cup of coffee while we assisted with your service needs. Thanks so much for choosing Koons Westminster Toyota!

May 04, 2022 -

sypher436 responded

Go ahead and use what I've already written. I cannot improve it.

April 20, 2022

Easy to make appointment. I Called and requested to take me earlier & they fit me in and only took 35 min total! Shane was very good 👍🏻 More

by Roxyrides88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane in service
Apr 20, 2022 -

Koons Westminster Toyota responded

Thank you for the great review! We are so glad to hear that the Koons Westminster Toyota team was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back!

April 10, 2022

I was contacted by Jason Ecker at Koons Toyota almost immediately after posting my 2013 MINI Cooper Paceman on FB Marketplace. Jason was very interested in purchasing my vehicle, and was upfront about wo More

by aja96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ecker
Apr 11, 2022 -

Koons Westminster Toyota responded

We are delighted to hear that Jason and our Koons Westminster Toyota team earned your recommendation. Thank you for trusting us with your business! We love to hear that you received the professional, efficient service you deserve. Have a great week!

April 07, 2022

This message is for GM at dealership and the Service MNager. Today my Porsche used car 2018 that I bought at your dealership came to service. It was valet. Unfortunately due to non availability of loane More

by SC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Todd Eckard
Apr 20, 2022 -

Koons Westminster Toyota responded

I appreciate you bringing this matter to my attention. We certainly aim to provide a more seamless experience than what you've described, and I want to apologize for the scratches and dents on your vehicle. Your frustration is certainly understandable. I think it would be best if you and I spoke about this matter directly so I can properly address your concerns and hopefully work towards a resolution. Please consider giving me a call when you have the chance. Best, Bob Stoll - Service Manager - 410-876-6400 x11030

March 22, 2022

Great customer service! We had a great Sales Woman and a great Finance Manager who both stayed late on a Saturday evening because we got there late. They entire experience More

by tzumom1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Schmitt, Mary Ann McMorrow, Robert Morris
Mar 22, 2022 -

Koons Westminster Toyota responded

Congratulations on your new car! We are happy to hear that our team took such great care of you and earned your positive review. Thank you from all of us at Koons Westminster Toyota!

March 16, 2022

Selling a car is supposed to be stressful and scary, right? Not at Koons Westminster Toyota. The process was so unbelievably smooth, the price was generous, and the people I had the pleasure of interact More

by imushalev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristin Regester
Mar 16, 2022 -

Koons Westminster Toyota responded

This feedback is music to our ears! Thank you for trusting Koons Westminster Toyota with your sale, and for stopping by to share your experience. We hope to have the opportunity to work with you again down the road!

March 12, 2022

Service was efficient and informative. Problems were reported quickly and no pressure on solutions here. More

by fourmillerz4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridgett Kirby
Mar 13, 2022 -

Koons Westminster Toyota responded

It's wonderful to hear that our team's communicative and pressure-free care made your visit to Koons Westminster Toyota such a success! We thank you for allowing us to take care of your service needs, and whenever you require maintenance next, we'll be here!

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