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Koons Westminster Toyota
Westminster, MD
1,454 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,454 reviews
Verified Customer
July 22, 2026
Initial scheduling with AI got it all wrong. Wrong car. Wrong person. Wrong owner. Did not identify problem clearly. Took over and hour and 15 minutes just to change out a headlight bulb and it Wrong car. Wrong person. Wrong owner. Did not identify problem clearly. Took over and hour and 15 minutes just to change out a headlight bulb and it cost over $95! I even had an 8 am appointment and I arrived early. Koons always tries to add on unnecessary repairs like their favorite air cabin filter. Waiting area was poorly lit for reading. The stale air smelled terribly of stale bad coffee and cigarettes. Very gross! More
by BEAM
Employees Worked With
July 21, 2026
Annoying reminders for scheduled service. Made appt on Wed for Fri. on wed got confirmation text then thurs addl text, email and phone call. Not senile don't need that many reminders. Made appt on Wed for Fri. on wed got confirmation text then thurs addl text, email and phone call. Not senile don't need that many reminders. More
by janetsowers1641
Employees Worked With
Milo--why do you have people listed that no longer work there (Stoll)
July 21, 2026
Service advisor-Todd was great from the beginning to the end. He explained everything to me at the beginning and there were no surprises at the end. Thanks. end. He explained everything to me at the beginning and there were no surprises at the end. Thanks. More
by AYSEGULW
Employees Worked With
July 20, 2026
Huge thanks to Todd at Koons Toyota. I had 40k service done and four new tires put on. It was an incredibly smooth process. I have a comfort level with Todd and trust he will recommend I had 40k service done and four new tires put on. It was an incredibly smooth process. I have a comfort level with Todd and trust he will recommend only work be done that truly needs to be done. Five stars! More
by Tina.colassard
Employees Worked With
July 19, 2026
I've been going to this dealership for purchase and service for over 25 years. I've always received excellent service. I recommend them to everyone I talk to. service for over 25 years. I've always received excellent service. I recommend them to everyone I talk to. More
by DLLAUER10
Employees Worked With
Jacob staub
July 17, 2026
It is very amazing dealership. Thank you And also good customer service, fast service, good relationship, friendly, so everything is good. Love my future plan I’m gonna buy. Thank you And also good customer service, fast service, good relationship, friendly, so everything is good. Love my future plan I’m gonna buy. More
by tesfayedriba
Employees Worked With
