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Koons Westminster Toyota

Westminster, MD

Overview
Employees
Reviews
Vehicles
4.7
1,613 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,613 reviews

September 30, 2026

Great service experience with Angel Bolanos. Explained all steps in the paperwork process. He explained all details regarding functioning of the vehicle including syncing the cell phone with the More

by leleka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Bolanos
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Oct 04, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

September 30, 2026

I bought a car over three months ago and the dealer still has not completed the title and registration work. Not to mention they did not have the knowledge to explain anything about the car. Awful dealershi More

by Saif.moosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Courtney Wentz
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Oct 01, 2026 -

Koons Westminster Toyota responded

We're truly sorry for your experience. Please reach out to us directly so we can resolve the title and registration issue and ensure you have a complete understanding of your vehicle. Your satisfaction is important to us, and we want to make this right! Thank you for your feedback.

September 29, 2026

They finally fixed my ongoing problem. They are all very polite and helpful. I have purchased several cars from them. More

by kimmyk1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
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Oct 05, 2026 -

Koons Westminster Toyota responded

Hello kimmyk1024, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

September 28, 2026

Very happy with our experience, special thanks to Craig Nelson who took very good care of us. Would recommend dealership to others More

by Trentoncontracting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Nelson
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Oct 01, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

September 28, 2026

Great Service and Misti was cordial and professional Great service and Misti was very nice More

by p.w.price.0423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misti Barbosa
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Oct 01, 2026 -

Koons Westminster Toyota responded

p.w.price.0423, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

September 27, 2026

Great people to make business with and Great communication and very friendly and they are there to help you More

by hramos900
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
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Sep 30, 2026 -

Koons Westminster Toyota responded

Hello hramos900, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

September 26, 2026

Alex Martinez was excellent salesman, ordering me a Corolla exactly as I requested! He kept me informed of the progress of my Corolla, and it was in excellent condition when I took possession!! Also, I More

by andyrolle80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Martinez
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Sep 29, 2026 -

Koons Westminster Toyota responded

andyrolle80, we really appreciate this positive review! Thanks so much!

September 25, 2026

I've been using Koons for over 20 years. Wouldn't if I wasn't happy! More

by nantimes9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Virgilio, Brooks Hoffman
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Sep 29, 2026 -

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

September 25, 2026

Good customer service experience, they took good care of my car and made sure i left a happy customer. More

by gookoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2026 -

Koons Westminster Toyota responded

Hi, thank you for your review! Happy motoring!

September 25, 2026

I was pleased with the courtesy and time it took to complete the service that was done More

by clatini2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mistina Barbosa
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Sep 29, 2026 -

Koons Westminster Toyota responded

clatini2, thank you again for taking the time to let us know how we did!

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