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Koons Westminster Toyota

Westminster, MD

4.7
1,454 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,454 reviews

July 26, 2026

Josh Bruffy was excellent. He was easy going but responsive to my questions. He supplied an out-the-door quote which covered all of the fees. About the only thing that changed More

by storm cloud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony (Josh) Bruffy
Jul 29, 2026 -

Koons Westminster Toyota responded

Storm Cloud, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

July 26, 2026

Milo was very helpful. He answered all my questions. He is professional and kind. I think he is a good employee. More

by deegan65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo Dwars
Jul 29, 2026 -

Koons Westminster Toyota responded

deegan65, we really appreciate this positive review! Thanks so much!

July 26, 2026

This is the second vehicle I purchased from Koons. The staff I worked with was courteous and professional. Also, over the years I experienced the same repour with their Service Department. I highly More

by Leporenick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Harkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Bitler - Sales, Cecil Kahn - Finance
Jul 29, 2026 -

Koons Westminster Toyota responded

Leporenick, thanks so much for rating us so high! Be safe on the road!

July 26, 2026

Very efficient check in process, comfortable waiting area and maintenance completed in a timely manner More

by rwdecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2026 -

Koons Westminster Toyota responded

Hello rwdecker, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

July 25, 2026

I was incredibly impressed by the fervency of my salesman. I told him the exact car I wanted, technology package, and preferred color. He had one within 2 days More

by jmhill2318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Pashaev
Jul 28, 2026 -

Koons Westminster Toyota responded

jmhill2318, thank you for taking the time to leave us this positive review! Have a wonderful day!

July 24, 2026

Very organized, took care of it within 24 hours which included ordering the part. Good communications. More

by eperduejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2026 -

Koons Westminster Toyota responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

July 23, 2026

They are very polite and nice to deal with. Service waiting area is also very nice. More

by johntolliver53
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2026 -

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

July 23, 2026

The light indicating the tire pressure went on and so I made an appointment. It took a while to figure out what the problem was. Apparently, the tire valve was loose. They fixed it and now the light is More

by morten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2026 -

Koons Westminster Toyota responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

July 22, 2026

Thank you very much! It was pleasure to have business with you. Thank you again More

by vvavva1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Joshua Bruffy
Jul 25, 2026 -

Koons Westminster Toyota responded

Hi, thank you for taking the time to rate us! You really made our day today.

July 22, 2026

The Service team is great, they complete the work requested in a timely way and provide some low pressure recommendations for future service just to keep your ride in tip top shape! More

by morganrun32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2026 -

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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