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Koons Westminster Toyota
Westminster, MD
1,606 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,606 reviews
November 06, 2026
Excellent service. James was very courteous and professional as my service advisor. James kept me informed of my vehicles repair process with texts and phone messages James was very courteous and professional as my service advisor. James kept me informed of my vehicles repair process with texts and phone messages. More
by Leporenick
Verified CustomerEmployees Worked With
Other Employees :
Barbara Hemling - Tag and Title
November 06, 2026
Easy to schedule online. Drop off was a little confusing if you’ve never been there, improved signage or direction would be better. I had to call back after dropping my car o Drop off was a little confusing if you’ve never been there, improved signage or direction would be better. I had to call back after dropping my car off as the service guy who checked me in refused to do a service I asked for however when I called and got someone different there wasn’t any issue. More
by Ask
Employees Worked With
November 05, 2026
Milo and his service team always do an excellent job. I have bought all of my vehicles here and had them serviced here since the facility opened 25+ years ago. I have bought all of my vehicles here and had them serviced here since the facility opened 25+ years ago. More
by bimartin382
Employees Worked With
November 05, 2026
Everyone was professional and a pleasure to work with them. Kyle Smith went out of his way to make us comfortable while paperwork was being processed. He did everything to give us a great price for both them. Kyle Smith went out of his way to make us comfortable while paperwork was being processed. He did everything to give us a great price for both vehicles! Koons Toyota is our go to dealership! Thanks for another great experience! More
by rkharman23
November 05, 2026
William was very attentive to us as customers. Would recommend him to others. Great customer service. Would recommend him to others. Great customer service. More
by kristinmaglisco
Employees Worked With
November 05, 2026
I have been going to Koons for service for at least 20 years, service personnel are great. years, service personnel are great. More
by laurieb123q
Employees Worked With
November 04, 2026
Felt extremely uncomfortable around your salesperson, Sage. Very creepy, would not stop staring at my breasts even though I was dressed professionally. Flirted the entire time then he USED THE PHONE NUMB Sage. Very creepy, would not stop staring at my breasts even though I was dressed professionally. Flirted the entire time then he USED THE PHONE NUMBER I gave to toyota to continue to try to ask me out! Very unprofessional and creepy! Women should go elsewhere. More
by jen203891
Employees Worked With
November 03, 2026
I actually dropped my car off on Friday night before closing. They performed the maintenance I asked for on Saturday. Very happy with the service department. closing. They performed the maintenance I asked for on Saturday. Very happy with the service department. More
by srex519613
Employees Worked With
November 03, 2026
We have purchased our last several vehicles from Koons. We keep returning because we have always been treated well. We keep returning because we have always been treated well. More
by erin763
November 02, 2026
Whoever serviced my car cancelled all my dash settings requiring me to look in my manual to reset all my previous settings. All I had done was a tire rotation and oil change. requiring me to look in my manual to reset all my previous settings. All I had done was a tire rotation and oil change. More
by ftennisteach
Employees Worked With
