Koons Tysons Toyota

Always professional! Joe, Mo, Aria, James -- ALL of the advisors that I have dealt with at Koon's Toyota have treated me with the utmost customer service, explaining all o Joe, Mo, Aria, James -- ALL of the advisors that I have dealt with at Koon's Toyota have treated me with the utmost customer service, explaining all of the services that my 'chick' car needed (or may need) and the reasonable pricing. My excellent rating has not changed since 2007!! Consistent with amazing customer service - always. More

Very Good Service w/discount I have been to this dealership with many years. I normally work with Brian Nguyen and Mo Kharim. Brian Nguyen did a good job on my old car services. I I have been to this dealership with many years. I normally work with Brian Nguyen and Mo Kharim. Brian Nguyen did a good job on my old car services. I trust him with all the services that he provided. He also worked with my pricing. He makes me feel that I am not over charged. I really appreciated with all his help so far. Love to come back with him again next time for my other vehicle. About Mo Kharim, he is also very nice and fast speed when working on paper work when checking me in. More

I was very pleased with my experience My salesman, Kevin, was very helpful and knowledgeable and went "above and beyond" what I would have expected. He arranged for the car I was consider My salesman, Kevin, was very helpful and knowledgeable and went "above and beyond" what I would have expected. He arranged for the car I was considering to not go off to get some minor body work right then, but to keep it in the dealership so I could get my husband to come and see it. We bought it and took it back in a week to get the body work done. The dealership gave a us a free rental car while we waited for the work to be done. As we bought a "certified car" there also is some sort of technology dinner where we can learn about all the new bells and whistles cars have nowadays and even get a free meal. Very nice! More

My New Car! Probably the best experience I have ever had at a dealership! Tyler Dixon and Mike Summers worked with me on price and got me the exact car I wanted! Probably the best experience I have ever had at a dealership! Tyler Dixon and Mike Summers worked with me on price and got me the exact car I wanted! Awesome guys! More

Wonderful Service! The sales person, Mr. Frederic Tcheliebou and the sales manager, Mr. Tony Ramazani were very courteous, friendly and knowledgable! Mr. Tcheliebou spen The sales person, Mr. Frederic Tcheliebou and the sales manager, Mr. Tony Ramazani were very courteous, friendly and knowledgable! Mr. Tcheliebou spent a lot of time with me and answered all my questions! The sales manager, Mr. Tony was also very helpful in giving me good advice for comparing cars and a good rate. More

100K service David Turcios took care of my needs and made the service experience enjoyable. My vehicle was ready on time and within the price quoted at sign in. David Turcios took care of my needs and made the service experience enjoyable. My vehicle was ready on time and within the price quoted at sign in. More

Bought a new car - had a great experience for me and my son. The sales person, sales manager were very courteous, answered all questions and gave us the best possible rate. The finance person was also great - ga The sales person, sales manager were very courteous, answered all questions and gave us the best possible rate. The finance person was also great - gave us the best possible rate from a bank. More

2008 Toyota Camry Maintenance As always, Agner provides excellent customer service. He is the best in the business. He is the reason why I always go to Koons Toyota in Tysons to As always, Agner provides excellent customer service. He is the best in the business. He is the reason why I always go to Koons Toyota in Tysons to service my vehicles. More

Great service and use of internet technology I found out about koons Toyota through internet reviews. After going to their website, I was greeted through and instant messenger type of communicati I found out about koons Toyota through internet reviews. After going to their website, I was greeted through and instant messenger type of communication with Tyler, where i could ask any question i had. Rami followed up with me as well through email and took the time to explain the Prius and differences between types. Very great service and not too pushy, like some other sales people are. More

customer service that went the extra mile Two weeks ago I had two separate, major issues with my car that were very expensive to fix. This week, I had yet another issue. James Case went to Two weeks ago I had two separate, major issues with my car that were very expensive to fix. This week, I had yet another issue. James Case went to bat for me with management (his own idea). Probably because the dealership knew I had already spent a great deal, they did not charge for labor and even reduced the price of parts. James is always very professional and courteous. More