Koons Tysons Toyota

Excellent service! I have always had a good experience when dealing with Koon's service department. They are very professional, prompt and provide excellent customer s I have always had a good experience when dealing with Koon's service department. They are very professional, prompt and provide excellent customer support and maintenance services. More

Great Service Great experience at Koons Toyota Tysons Corner. My 3rd vehicle I have purchased from them . Salesperson Cornell Gowdy won't waste your time and get yo Great experience at Koons Toyota Tysons Corner. My 3rd vehicle I have purchased from them . Salesperson Cornell Gowdy won't waste your time and get you back on the road More

Scheduled maintenance for my 2014 Toyota Corolla. I've always had good experiences with Koons Tysons Toyota. I've brought in both my 2010 Toyota Camry and now my 2014 Toyota Corolla, and each time I I've always had good experiences with Koons Tysons Toyota. I've brought in both my 2010 Toyota Camry and now my 2014 Toyota Corolla, and each time I received excellent customer service. Both Aria Moshrefi and Brian Nguyen were pleasant, treated me with respect, and kept me informed on the service being performed. They provided estimates of the wait time and checked with me when additional services were recommended. They both made sure that all my concerns about my cars were addressed. More

Totally satisfied I had great experience at Koons Toyota, in Tyson’s corner VA. The service advisor, Aria was courteous and very helpful. He made sure I was totally sat I had great experience at Koons Toyota, in Tyson’s corner VA. The service advisor, Aria was courteous and very helpful. He made sure I was totally satisfied with the service preformed on my car. More

AMAZING customer service Buying a car is VERY stressful and we were frantic to replace our ailing Volvo XC90. We got the runaround from several dealers, but then ended up at Buying a car is VERY stressful and we were frantic to replace our ailing Volvo XC90. We got the runaround from several dealers, but then ended up at Koons Tysons last night. Every single member of the Koons team was amazing. Professional, courteous, funny and relaxing. Those are words that I have NEVER associated with my car buying experience before. Samir took me through all my options on my budget. Sajad took us on an amazing test drive and helped us find the perfect car for our budget and family needs. Tyler was so helpful and courteous and made sure we were well taken care of. Then onto finance with Johnny - talk about funny and awesome. This is our first toyota purchase and it won't be our last. I will never purchase from another dealership - they have set the bar high. Thanks again to everyone that stayed late to help us with our purchase. We love our new highlander and can't wait to purchase our next Toyota. Buy Toyota and buy from Koons!!!! More

New car The place blew my mind with the customer service that I got I would say it's top-notch service definitely did not expect it The place blew my mind with the customer service that I got I would say it's top-notch service definitely did not expect it More

Great First Car Buying Experience I was looking for a new car as I started working recently so I went to the dealership to lease what would be my first car. Rami was our guy and from t I was looking for a new car as I started working recently so I went to the dealership to lease what would be my first car. Rami was our guy and from the beginning to the end of the ordeal, he was very courteous, friendly, and kind. The same goes for Temor as well. I know that maintaining a professional conduct and attitude toward the customers can be exhausting, but these two have been attentive to all of our needs and even went out of their ways to help us. I would also like to give a shout out to Tony whom I can't find on the list. He is one of the most caring individual I've met and he treated us like we've known him for years and even attended his kid's wedding. Anyway, I was very happy with my experience at the dealership and would definitely come back again to purchase my next car. One thing I was not impressed with, this was based on my initial expectation upon receiving the car, was that the car did not get a wash before being handed off to me. I don't know if the dealership forgot or if they don't offer it. If it's the latter, then I wish this review can help the dealership to improve its already excellent service, by giving the car a nice wash before the people who are eagerly waiting to drive their brand new cars. Cheers! More

Positive Experience Essie a sales person who helped me is a great personality. Though I already made a decision to pick my choice, the sales person kindly responded to al Essie a sales person who helped me is a great personality. Though I already made a decision to pick my choice, the sales person kindly responded to all of my questions politely More

Great Service Honestly it is hard to explain with words the way Mr. Bava and Mr. Sharifi taking care of us. This is the fourth car we buy here the service is alway Honestly it is hard to explain with words the way Mr. Bava and Mr. Sharifi taking care of us. This is the fourth car we buy here the service is always amazing passing expectation every time. Overall, a excellent experience, from the beginning to the end i would like to extend my appreciation to all the team that were involved in our two deals this past week. I just want you guys to know that the main reason we love you dealer is because your team value customers. More

Excellent customer service I went to have my vehicle serviced at 10,000 miles. The service guys did their best to release me in about an hour and ten minutes. They addressed m I went to have my vehicle serviced at 10,000 miles. The service guys did their best to release me in about an hour and ten minutes. They addressed my other concerns I had and answered my questions. More