Koons Tysons Toyota
Vienna, VA
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Oil Change and Recall work with James Case I went in for Oil Change but James took upon himself to check on the outstanding recall work and got it completed. Additionally I did not realize tha I went in for Oil Change but James took upon himself to check on the outstanding recall work and got it completed. Additionally I did not realize that state inspection was due and he took care of that too. More
OUTSTANDING EXPERIENCE! Recently leased a car from Koons Tysons Toyota! Great experience over all. Sam Jawaid was great! Defintley recommend him! He truly does care about get Recently leased a car from Koons Tysons Toyota! Great experience over all. Sam Jawaid was great! Defintley recommend him! He truly does care about getting you exactly what you want and isn't just trying to sell you the first car you see. Going through the Finance team was great as well George Salme was quick and easy to work with. Pushkar was great to work with as well. Over the process was quick and easy! I defintley recommend Koons Tysons Toyota as your first choice when shopping for a car! Its quick, easy, and you are bound to get exactly what you are looking for with no need to compromise in anyway! More
Aria M. in the service department was great! I drive a 2001 Toyota Tundra - just moved from NYC to VA. I had taken it to a local shop in Burke, VA to have it looked at due to some issues I was I drive a 2001 Toyota Tundra - just moved from NYC to VA. I had taken it to a local shop in Burke, VA to have it looked at due to some issues I was having and their diagnostics was $100 just to look at it. I went to Koons & saw Aria at the recommendation of my parents who swear by him and the problem was solved at almost half the price than the local shop. Aria kept me informed throughout the process and I believe I got a great service at a fair price. Will definitely go back. More
Maintenance and recall Was pleasantly surprised at the speed of the service where routine maintenance and recall was done within acceptable wait time. John was very courteou Was pleasantly surprised at the speed of the service where routine maintenance and recall was done within acceptable wait time. John was very courteous too. More
Good people, who were professional Mike and Johnny were excellent to deal with but the whole process takes too long. Mike knew the product and Johnny knew the financing and both answe Mike and Johnny were excellent to deal with but the whole process takes too long. Mike knew the product and Johnny knew the financing and both answered my questions and were helpful. More
Timely, knowledgeable, friendly I had scheduled an appointment for today, but last night after purchasing a bike rack and being gestured to by a couple of drivers, I decided I needed I had scheduled an appointment for today, but last night after purchasing a bike rack and being gestured to by a couple of drivers, I decided I needed to pull over. Since the dealership was close by, I drove in, and even though it was close to closing time, John Boehm took the time to check things out. I was impressed and very grateful that he went above and beyond to ensure the car was safe to drive away. Today was my car's appointment. The service was done professionally as promised. The service manager, John Boehm answered my questions courteously. There were beverages and pastries available as well as TV, wifi for customers to enjoy while waiting for their vehicles. Although I did not use it this visit, there is also a courtesy shuttle. Very pleased with the whole experience. More
New Car Purchase - 2017 Rav 4 Hybrid Our first purchase from Koons Tysons Toyota . Sales professional, Salem was wonderful, prompt in providing product information and out the door pri Our first purchase from Koons Tysons Toyota . Sales professional, Salem was wonderful, prompt in providing product information and out the door price before we made the 3 hour trip on Black Friday weekend. Once we arrived the entire Koons team was very hospitable. Chad Ridges in finance was knowledgeable, personable and timely with the paperwork. Overall we had a great experience and a seamless transaction at Koon's . Thank you . JBennett More
Great experience at Koons Tysons Toyota I've been bringing my cars to Koons for the past 6 years. Appointments are easy to make and I'm in and out quickly. I've been bringing my cars to Koons for the past 6 years. Appointments are easy to make and I'm in and out quickly. More
Outstanding service this morning I had a great service this morning with the help of Mr. James Case, the attendant outside and the cashier. This was my third visit and I'm satisfied w I had a great service this morning with the help of Mr. James Case, the attendant outside and the cashier. This was my third visit and I'm satisfied with all three and this one was the best. I work was completed quickly and I didn't have to wait too long. I was kept informed on the progress of the car which was useful in managing my time. I'm happy that I got Mr. Case because was efficient, professional and above all very courteous. More
Had the best TOYOTA service experience till date !!!! Kudoos Had the best TOYOTA service experience till date !!!! My service advisor James was an excellent person to deal with who solved all my queries and help Had the best TOYOTA service experience till date !!!! My service advisor James was an excellent person to deal with who solved all my queries and helped me lot to understand the minor problems that my vehicle had..I would 100% recommend this service centre .... More