Koons Tysons Toyota
Vienna, VA
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Bad catalytic converter. The catalytic converter was really bad but the dealer fix this problem, they replace the item with the manufacture warranty. Thanks so really thanks A The catalytic converter was really bad but the dealer fix this problem, they replace the item with the manufacture warranty. Thanks so really thanks Alex Hernandez for your help More
Josh is fantastic! I dropped by the dealership to check out the Prius line and get some clarity around the differences between models and options. Josh recognized me fro I dropped by the dealership to check out the Prius line and get some clarity around the differences between models and options. Josh recognized me from our interactions in the service department and very patiently walked me through the models and features of each. With his experiences in both service and sales his knowledge about the vehicles is surely unsurpassed. While I didn't drive away in a new or newsed vehicle yesterday I learned a lot and have narrowed down what I will certainly buy - and who I will buy it from. Josh has deep product knowledge coupled with an ability to rapidly develop rapport and trust. Any customer will be in good hands working with Josh. And Josh if you ever read this, thank you for your time and patience with all of my questions More
Excellent customer service Excellent care from John Boehm in the Service Department. Explained the services I needed for the mileage and age of car and answered questions I had Excellent care from John Boehm in the Service Department. Explained the services I needed for the mileage and age of car and answered questions I had about future services. More
Mr. Tony My experience at the dealership was wonderful all because of Mr. Tony!! He's very welcoming and makes you feel comfortable the whole time. Wouldn't ha My experience at the dealership was wonderful all because of Mr. Tony!! He's very welcoming and makes you feel comfortable the whole time. Wouldn't have asked for a more better sales man. He knows what he is talking about & he knows a lot about the cars. Thank you very much, & I recommend him to anyone in need of a car & who is willing to finance this is your go to guy!!! More
Oil change service Koons Tyson Corner they have great services good customer services the employee very helpful and the service waiting time lesson hour tks for joins e Koons Tyson Corner they have great services good customer services the employee very helpful and the service waiting time lesson hour tks for joins employee and management. More
Great Experience at Koons Tysons Toyota I had a great buying experience at Koons Tysons Toyota. I got everything finalized the same day I went and came back home with the car of my choice. I I had a great buying experience at Koons Tysons Toyota. I got everything finalized the same day I went and came back home with the car of my choice. I was a first time buyer, but they help me out. I will recommend them to every prospective buyer. Great customer service. More
excellent by my new XLE I'm very happy with my new toyora XLE , becuse this model is so useful, safety and safe energy to, I recommend anybody visit this dealer and get a new I'm very happy with my new toyora XLE , becuse this model is so useful, safety and safe energy to, I recommend anybody visit this dealer and get a new cart More
Great Choice We had a horrible experience trying to register our vehicle. I'm in the military and tried to register with my home state, which made it impossible. I We had a horrible experience trying to register our vehicle. I'm in the military and tried to register with my home state, which made it impossible. It took a while, but after several attempts and states, Koons fixed our issues and all is well. They stuck by us and it all worked out. More
2017 plus 10 years! Again, and with all my reviews of Koons Toyota, I expect and have always received consistently the following: professional and courteous service upon Again, and with all my reviews of Koons Toyota, I expect and have always received consistently the following: professional and courteous service upon check in- expeditious check in at the front desk, always an update of the service and if any service issues to be addressed, an overview of the completion of the car service from my vehicle advisor. (this time Mr. Aria Moshrefi), Q&A session of the service done and/or any future concerns, friendly check out at the cashier and getting my car and ready to go! My car is an 'oldie' but goodie (2005!) I appreciate that Mr. Moshrefi discussed a VehicleOne Coverage Plan due to the age of my Corolla and have signed up for the Premium Plan since I still plan to keep this car. Koons Toyota's service staff are amazing and I'm starting to sound like a broken record. Thank you! More
Purchase Toyota Camry Hybrid XLE Our experience with our purchase of a Toyota Camry Hybrid XLE at Tyson's Toyota was excellent. Both the sales and financial staff did a great job and Our experience with our purchase of a Toyota Camry Hybrid XLE at Tyson's Toyota was excellent. Both the sales and financial staff did a great job and we were quite surprised at their efficiency. We look forward to the service staff, particularly having experienced an early introduction -- installation of lock nuts on the wheels. More