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Koons Tysons Toyota

Vienna, VA

4.7
1,606 Reviews

8610 Leesburg Pike

Vienna, VA

22182

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Showing 1,606 reviews

October 24, 2020

Thank You, Mo & Pete for making my first oil change service experience the BEST for my 2021 Supra 3.0!! Also, the certified mechanic/technician is amazing and will continue to bring it to him! Excel More

by 2021 Yellow Supra 3.0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike O'Neil, Pete Onderchain, Mo Kharim, Mohsin Kharam
Oct 26, 2020 -

Koons Tysons Toyota responded

Thank you for the glowing review! We are proud to have earned your business and happy to hear that you had such an exceptional service experience at Koons Tysons Toyota. Safe travels, and we hope to work with you again down the road!

October 22, 2020

I am very happy to have my used 2018 Ford F-150 platinum with the help of Mr. Valentin, the salesman, he is good at talking to the customer and is a good person. More

by Pazcarlos285
Recommend Dealer
Yes
Employees Worked With
Valentin
Oct 22, 2020 -

Koons Tysons Toyota responded

Thank you for shopping with our Koons Tysons Toyota team. We're committed to helping guests find a vehicle that suits their needs best and it is fantastic to hear that Valentin is doing his job right. The 2018 Ford F-150 Platinum is an excellent truck and we hope you enjoy driving it!

October 06, 2020

We are new to Virginia and this was our first experience in buying a vehicle here. We initially dealt with the Sales Manager Hassan Usami. He was eager to help us and make the whole process easy, and he gu More

by annettepeltz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hassan Usami
Oct 06, 2020 -

Koons Tysons Toyota responded

Hi Annette - Thank you for taking the time to share your experience! We are proud to have earned your business and happy to hear that Hassan and the team made your purchase experience go so smoothly. Congratulations on your new vehicle and welcome to Virginia! We hope to earn your business again down the road! - The Koons Tysons Toyota team

September 25, 2020

im very happy to have my new car toyota camry 2020 with the help of Mr Valentin the sale man hes good in talking to costumer.and he is a nice person More

by alhmaywend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
VALENTIN
Sep 26, 2020 -

Koons Tysons Toyota responded

We love happy customers! Thank you so much for coming to Koons Tysons Toyota for your 2020 Toyota Camry. We are delighted that Valentin could assist you. Safe travels!

September 12, 2020

Thank you, Paloma Jones and Fares for your help in our recent purchase. Paloma is delightful, knowledgeable, efficient and goes above and beyond to insure that you are well informed and professionally tre More

by Radarandroni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fares- excellent , Paloma Jones
Sep 14, 2020 -

Koons Tysons Toyota responded

Thank you for taking the time to leave us a review! We couldn't be more pleased to hear that Paloma and Fares provided the exceptional service we pride ourselves on at Koons Tysons Toyota, and we will certainly let them know that you appreciate their help. Enjoy your newly purchased vehicle!

September 11, 2020

Excellent experience purchasing a used SUV. Concierge service was so nice! Thanks Mike, Edward and PJ! Great customer service! We will be back for our next vehicle More

by temoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
P.J. and Mike, Edward Arhinful
Sep 11, 2020 -

Koons Tysons Toyota responded

We're so proud to have gained you as a repeat customer! It's fantastic to hear that Mike, Edward, and PJ made your car-buying experience at Koons Tysons Toyota so exceptional. We wish you many happy miles in your new-to-you SUV!

August 31, 2020

Visited this dealer ready to purchase a vehicle and was greatly disappointed in the integrity of the finance/managerial staff. When we were taken to talk to the dealerships' financial staff an interest More

by MRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis Castillo , Luis Castillo
Sep 02, 2020 -

Koons Tysons Toyota responded

This is a disappointing review to read, and I'm sorry to hear that we lost your business after you had a good experience with our sales team. We expect every member of our staff to treat our guests with accommodating and friendly service, and I'm disappointed that we didn't leave you with that impression. I will be sure to share this feedback with my manager, and we will work to improve our process going forward. If there is anything you'd like to share with my manager directly, please don't hesitate to give him a call. Contact: Juan Coleto - Customer Relations Manager - 703-790-5920 x19486

August 30, 2020

It was an excellent car buying experience, Valentin is very friendly, patient, and professional! That is my first vehicle, I am so lucky to meet a nice dealer! I will recommend him with my friends who nee More

by danqianlu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valentin Garcia Jessurum
Sep 01, 2020 -

Koons Tysons Toyota responded

Thank you for taking the time to leave us a review! Valentin is an excellent member of our team at Koons Tysons Toyota, and we will certainly share your kind words with him. It was our pleasure to assist you in purchasing your first vehicle, and we hope that you continue to enjoy your new ride!

August 23, 2020

I recently bought a car from Koons Tysons Toyota and decided to share my experience with others. I would highly recommend working with Mr. Muhammed Abdullah. He was polite, made the purchase process eas More

by Vanc22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Abdullah
Aug 24, 2020 -

Koons Tysons Toyota responded

Thank you for shopping at Koons Tysons Toyota and for giving a shout out to our team member Muhammed. We strive to provide shoppers with a seamless experience and it made our day to see that came true for you!

August 21, 2020

The first vehicle from this place was excellent, I couldn’t complain at all. We found the right car, the right place and the right sales guy who was very patient and helpful (Brahim Zit). He is except More

by Mirnafun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brahim zit
Aug 24, 2020 -

Koons Tysons Toyota responded

We are thrilled to hear that Brahim delivered such an excellent purchase experience! Thank you for sharing and for choosing Koons Tysons Toyota. We hope you love your new car and we are looking forward to seeing you again down the road!

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