
Koons Tysons Toyota
Vienna, VA
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Thank You, Mo & Pete for making my first oil change service experience the BEST for my 2021 Supra 3.0!! Also, the certified mechanic/technician is amazing and will continue to bring it to him! Excel service experience the BEST for my 2021 Supra 3.0!! Also, the certified mechanic/technician is amazing and will continue to bring it to him! Excellent work!! More
I am very happy to have my used 2018 Ford F-150 platinum with the help of Mr. Valentin, the salesman, he is good at talking to the customer and is a good person. with the help of Mr. Valentin, the salesman, he is good at talking to the customer and is a good person. More
We are new to Virginia and this was our first experience in buying a vehicle here. We initially dealt with the Sales Manager Hassan Usami. He was eager to help us and make the whole process easy, and he gu in buying a vehicle here. We initially dealt with the Sales Manager Hassan Usami. He was eager to help us and make the whole process easy, and he guided us thru each step. He was always available to take our calls. We found him to be polite and very cooperative. We would highly recommend this dealership....and highly recommend Hassan, Will Diffee and Amin Darbandi. What an excellent team. More
im very happy to have my new car toyota camry 2020 with the help of Mr Valentin the sale man hes good in talking to costumer.and he is a nice person the help of Mr Valentin the sale man hes good in talking to costumer.and he is a nice person More
Thank you, Paloma Jones and Fares for your help in our recent purchase. Paloma is delightful, knowledgeable, efficient and goes above and beyond to insure that you are well informed and professionally tre recent purchase. Paloma is delightful, knowledgeable, efficient and goes above and beyond to insure that you are well informed and professionally treated. I would recommend Paloma if you are interested in buying a car. Fares is in the financial end of the purchase. He, too, is knowledgeable and makes signing on that smart board an enjoyable experience. Thank you for waiting for us to arrive, staying late to insure we understood the controls and following up with us. Paloma, you are the best. We wish you continued success! More
Excellent experience purchasing a used SUV. Concierge service was so nice! Thanks Mike, Edward and PJ! Great customer service! We will be back for our next vehicle service was so nice! Thanks Mike, Edward and PJ! Great customer service! We will be back for our next vehicle More
Visited this dealer ready to purchase a vehicle and was greatly disappointed in the integrity of the finance/managerial staff. When we were taken to talk to the dealerships' financial staff an interest greatly disappointed in the integrity of the finance/managerial staff. When we were taken to talk to the dealerships' financial staff an interest rate of 1.99% from Sun Trust bank was offered, the financial institute that we currently use offered us a lower rate for the amount that that was needed to purchase the vehicle. At this point in time a Luis Castillo walks in and introduces himself as the Pre Owned Sales Manager. He then disputes the claims of my financial institute, feel the weight of his ego and asks the finance lady on what was that interest rate that was offered to us; she replies with a different percentage then originally offered (planned? maybe). When I called her out on it, she disputed it; she was was certain that it was not 1.99%. Mr. Castillo keep bashing persistently and keep repeating "how much do you really want this car, because it can be gone if you don't take it now". It was getting really annoying. This was the biggest BS because there are so many 2018 RAV4s not only in this dealer but others with the same exact specification and mileage. Well at this point Mr Castillo feel that he everything figured out. The finance lady then tells him one critical detail, that detail is that we were going to put 70% ($15,000) of the payment in cash at this very moment. Boom, his mind was blown and the amount of bs that came out of his mouth after was incredible. We decided not to purchase from here for the mere fact that Mr. Castillo is a man who uses his ego/character as a drive factor for clients to forcibly take the dealers offer and not have the integrity or moral courage to work along side the client. FYI, he claimed to have worked at the headquarters of the financial company as well; with some research those claims do not seem valid. In short, Mr. Castillo is on off of being a conman who only takes interest in his own investments and not that of his subordinates or clients. He lacks attention to detail, integrity, and respect. A person in his position should have these qualities and adhere to them. I do feel for the salesmen who took is time in giving the opportunity to view so many vehicles until we found the perfect one. Unfortunately, Mr. Castillo has cost one of his subordinates a sale and I mentioned to the salesmen as well that we were grateful for his time. More
It was an excellent car buying experience, Valentin is very friendly, patient, and professional! That is my first vehicle, I am so lucky to meet a nice dealer! I will recommend him with my friends who nee very friendly, patient, and professional! That is my first vehicle, I am so lucky to meet a nice dealer! I will recommend him with my friends who need a car. More
I recently bought a car from Koons Tysons Toyota and decided to share my experience with others. I would highly recommend working with Mr. Muhammed Abdullah. He was polite, made the purchase process eas decided to share my experience with others. I would highly recommend working with Mr. Muhammed Abdullah. He was polite, made the purchase process easy, and he was very professional. Jolanta More
The first vehicle from this place was excellent, I couldn’t complain at all. We found the right car, the right place and the right sales guy who was very patient and helpful (Brahim Zit). He is except couldn’t complain at all. We found the right car, the right place and the right sales guy who was very patient and helpful (Brahim Zit). He is exceptionally a sales personal who is very knowledgeable. More