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Koons Tysons Toyota

Vienna, VA

4.7
1,576 Reviews

8610 Leesburg Pike

Vienna, VA

22182

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Showing 1,576 reviews

September 09, 2024

James Kim , He saw that the sensor was inspected that the sensor and the tire was repaired. the hybrid auxiliary battery was replaced. checked for winter for adjust fluids/tire pressures. Mr. Kim let m More

by bblevy07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Garcia put in a new key fob, James Kim
Sep 09, 2024 -

Koons Tysons Toyota responded

Thank you for sharing your experience! We're glad to hear that James Kim provided thorough and attentive service at Koons Tysons Toyota. We'll make sure he knows how much you appreciate his help!

September 06, 2024

Leo Sanchez was very thorough in having everything related to my two issues checked out. One of my issues turned out to be a non-issue, and the other one was taken care of by the work that was perform More

by SCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Sanchez
Sep 09, 2024 -

Koons Tysons Toyota responded

Thank you for sharing your positive experience! We're glad to hear Leo and the Koons Tysons Toyota team took great care of your concerns. We appreciate your support and look forward to assisting you in the future!

August 30, 2024

James Case handled everything for my RAV4 politely, efficiently and quickly. He did extra things to keep me informed. More

by Susan.low.01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boehm, James Case
Sep 03, 2024 -

Koons Tysons Toyota responded

We're delighted to hear that James provided such efficient and polite service for your RAV4 at Koons Tysons Toyota. Thanks for sharing your positive experience!

August 25, 2024

Courteous, quick, and incredibly helpful in determining trade-in value and finding the right car for us. More

by Groocy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Francis, Michael Koi
Aug 26, 2024 -

Koons Tysons Toyota responded

Thank you for sharing your positive experience! We're glad to hear our team at Koons Tysons Toyota was courteous and helpful in finding the right car for you. Enjoy your new ride!

August 19, 2024

Excellent and professional service! I was in and out of the Service Department for my 25,000 servicing in around 30 minutes. Leo was an outstanding Service Representative! More

by craigmetz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Sanchez Five Stars
Aug 20, 2024 -

Koons Tysons Toyota responded

Thank you for sharing your experience! We're delighted to hear that Leo and the Koons Tysons Toyota team provided excellent service during your visit. We appreciate your feedback and look forward to serving you again!

August 18, 2024

I had my 2016 Toyota Camara serviced on 8/16/2024 at Koons Tysons Toyota and had a very satisfied and pleasant experience. The Service Advisor David Turcios is the best! He is not only knowledgeabl More

by Xiuqinchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Turcios
Aug 19, 2024 -

Koons Tysons Toyota responded

Xiuqinchen, we're delighted to hear that David and the team at Koons Tysons Toyota provided such a satisfying service experience for your 2016 Toyota Camry. We appreciate your kind words and look forward to assisting you in the future!

August 14, 2024

I have been taking my 2010 RAV4 to this Tysons Corner VA Toyota Service Center for years. The staff is alway helpful and knowledgeable & the mechanics are very reliable. David was big help the last time I n More

by hgordonsart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez, David Turcios, Muhammad Khan, Mohammed Abdullah
Aug 14, 2024 -

Koons Tysons Toyota responded

Thank you for your continued trust in Koons Tysons Toyota! We're glad to hear that our staff and mechanics have consistently provided reliable service, and we'll be sure to pass along the praise to David. Safe driving!

August 13, 2024

Thank you Salem for the help on the 2024 Rav4 Le and thank you Jeffrey for helping with insurance and setting up my phone More

by haihoang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey turcios, Alaaeldin Salem
Aug 13, 2024 -

Koons Tysons Toyota responded

Thanks for the shoutout! We're glad Salem and Jeffrey could assist you in purchasing your 2024 Rav4 LE at Koons Tysons Toyota. Enjoy your new ride, we wish you safe travels ahead!

August 13, 2024

Thank you Jeffrey a for showing me my brand new Toyota and Salem thank you for making my experience wonder and exciting More

by thonguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Turcios, Alaaeldin Salem
Aug 22, 2024 -

Koons Tysons Toyota responded

We're delighted to hear that Jeffrey and Salem made your experience at Koons Tysons Toyota wonderful and exciting. Enjoy your new Toyota!

August 12, 2024

I drove almost five hours to deal with Koons, again. Why? Paloma Jones and her team are incredible to work with! No B.S. or games like other dealerships; with less than 25 minutes on the phone, Paloma More

by brianm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paloma Jones, Mike Beloff, Jake Cantor, Mawutor Adamaley
Aug 12, 2024 -

Koons Tysons Toyota responded

Brian, we're so glad to hear that Paloma and the team at Koons Tysons Toyota made your experience worth the drive! Thanks for choosing us again and enjoy your new truck!

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