Koons Tysons Toyota

They were very fast and easy to work with. Car-buying right now is very stressful, but they made it as painless as you could reasonably expect. This is a five-star review that the dealership m Car-buying right now is very stressful, but they made it as painless as you could reasonably expect. This is a five-star review that the dealership may not actually love, but I want to be transparent about my experience. They charged a fair bit above MSRP, but they didn't hide it or try to pretend they were giving me a bunch of great accessories or whatever. The price was what it was, and they honored it without tacking anything new on. In two weeks, they got me into a vehicle that is out of stock and waitlisted everywhere else in the DMV. I still feel like I got a good deal, since the same model/trim is selling *used* elsewhere for more than I paid for it brand new. People say they will remember the dealers that "price-gouged" them now once the market turns around. Well, I will remember Koons for striking the right balance: they charged a fair price for the current market while ensuring sure they could meet the needs of people that are in immediate need of a vehicle. If you are in a similar position, I highly recommend Koons. If you insist on paying MSRP and have months to wait (or a ton of flexibility about what kind of vehicle you get), there are dealers charging MSRP that you can go to. I'd still recommend checking out Koons to see what they can do for you- always worth a shot! edit- I'd also add that I basically had nothing to offer them - I had outside financing and nothing to trade-in. It's a dealer's market, and they could've easily told me they had nothing for months, and sold the car at the same price to someone financing through them or trading-in. I hear horror stories of people getting this sort of treatment, but Koons will not treat you like a second-class customer. More

Service manager was very helpful in selecting the best service options for my 2016 highlander. service options for my 2016 highlander. More

I'm giving this 5 stars due to Amazing service by Service Advisor TAHER SINNAWI. Immediately he stepped up and help me with replacing my left brake & turn signal outage and replacement of my wipers blades. Advisor TAHER SINNAWI. Immediately he stepped up and help me with replacing my left brake & turn signal outage and replacement of my wipers blades. What made my experience special was Taher helped and it was no expense to me. I was elated and humbled by act of sheer kindness and dedication to job. Great, professional, and honest! Good Quality employees are hard to come by, Koons you have a keeper!! Thx Taher!! More

Am grateful for Edward, one of the salesman at Koons Tysons Toyota. He was so patient, and went above and beyond to make sure I had my dream car. Thx Edward, Tysons Toyota. He was so patient, and went above and beyond to make sure I had my dream car. Thx Edward, More

Very grateful for James Kim support as a service advisor. James has a lot of care for providing great communication, very attentive and he will find a way to provide the best solution for your car needs. H James has a lot of care for providing great communication, very attentive and he will find a way to provide the best solution for your car needs. Highly recommend James Kim. More

Pleasant staff, efficient and courteous. The facilities are modern and very clean. I highly recommend this dealer. The facilities are modern and very clean. I highly recommend this dealer. More

Responsive and attentive to customer needs, Mayur made sure we had what we needed. He was a pleasure to work with and went out of his way to help us locate the exact vehicle we wanted. sure we had what we needed. He was a pleasure to work with and went out of his way to help us locate the exact vehicle we wanted. More

I've never bought a car on my own before, and was searching on all the used car sites. I selected a 2018 RAV4 hybrid, and was contacted by Jonathan Coreas at Koons. From his first text to him takin searching on all the used car sites. I selected a 2018 RAV4 hybrid, and was contacted by Jonathan Coreas at Koons. From his first text to him taking the time to pair my phone with the car, it was all about me. He readily changed our first appt when I needed to. He sent me the nicest intro video, so I would know with whom I was meeting. He answered my endless questions, was extremely respectful, and really seemed intent on getting me exactly what I wanted at a price that I was comfortable with. His counterpart Gabriel in Finance was also attentive and both were sensitive to my tight schedule. I have already referred someone to Jonathan Coreas because I know he will take amazing care of them. More

James excellent communication easy to work with and very responsive. Will be back for more services. responsive. Will be back for more services. More

Job well done and working with James on the issues need to be repaired was very easy. Definitely liked the driving service that dropped off my car to be repaired was very easy. Definitely liked the driving service that dropped off my car More