
Koons Tysons Toyota
Vienna, VA
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I had an excellent experience buying my 2025 Camry and trading in my 2019 Camry at Koons Tysons Toyota. Mr. Salem, the salesman and his assistant, Jeffrey, were very professional and helpful. The manager, trading in my 2019 Camry at Koons Tysons Toyota. Mr. Salem, the salesman and his assistant, Jeffrey, were very professional and helpful. The manager, Bajram, from whom I bought my car in 2019 was a pleasure to work with again. I highly recommend this dealership. More
Great experience with Salem. He was good in providing updates and with follow up. will recommend to friends and family. He was good in providing updates and with follow up. will recommend to friends and family. More
I had an appointment today with service advisor, Matt. Unfortunately, when I arrived, Matt was on the phone and I was waiting in front of his desk for a few minutes. Then he informed me that he’s too busy Unfortunately, when I arrived, Matt was on the phone and I was waiting in front of his desk for a few minutes. Then he informed me that he’s too busy and that I should go to somebody else, anyway. Then I was waved down by Oscar. Oscar got my VIN number, then pass me along to another service advisor named MO I just kind of felt like I was a piece of meat today being passed around. And weirdest thing was I felt like I was being checked into prison today, no one says hi. No one says how are you. Just so mechanical and robotic. First time I’ve ever experienced that at a Toyota. In the end, MO did take care of me. I did ask MO when I was leaving that if I make an appointment with him, can I trust that the next time I come in that I won’t be passed along. And he said that he is a closer. I don’t really understand the business strategy here and it’s not really for me. So I am new to this area and it was my first time coming here and I think I will try another toyota next time. More
Thank you Salem for my new 2024 Highlander Limited. Jeffrey was very pleasant and knew everything about the vehicle, professional, and made us comfortable. Thank you Jeffrey was very pleasant and knew everything about the vehicle, professional, and made us comfortable. Thank you More
Masood Sultany did an excellent job of both the demonstration drive and delivery. He outlined the equipment and its use in detail. Very satisfied with his performance and demeanor! demonstration drive and delivery. He outlined the equipment and its use in detail. Very satisfied with his performance and demeanor! More
Fantastic David customer service Alex thank you so much UT the best of the Best UT the best of the Best More