Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Koons Tysons Toyota

Vienna, VA

Overview
Reviews
Vehicles
4.7
1,607 Reviews
Call Dealership (703) 790-5920
View Awards

8610 Leesburg Pike

Vienna, VA

22182

Directions

By Type

Showing 1,607 reviews

August 03, 2023

Gracias muhammad khan por high Lander red 2020 XLE thanks Also to ian khan por ayuda y getting car ready y finally thanks to Amro Rababa finance More

by cresly152
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Report | Print
Aug 03, 2023 -

Koons Tysons Toyota responded

Gracias por la reseña! Nos da mucho gusto oír que tuvo una buena experiencia trabajando con Muhammad, Ian y Amro. Apreciamos el apoyo y esperamos volver a verle en Koons Tysons Toyota!

August 03, 2023

Professional operation in a convenient location and plenty of acceptable appointments times available for quick service More

by Hqccafe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boehm, James Kim
Report | Print
Aug 04, 2023 -

Koons Tysons Toyota responded

We appreciate your feedback! It's great to know that our convenient location and flexible appointment times at Koons Tysons Toyota worked well for you. Thanks for choosing us!

August 03, 2023

Gracias Ian por Feliz ayuda and getting us water. Thank you Muhammad khan por Highlander nuevo. Gracias to Amo y Fares Rababa More

by emogaray0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Report | Print
Aug 03, 2023 -

Koons Tysons Toyota responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con Ian, Muhammad, Amo y Fares. Apreciamos el apoyo y esperamos volver a verle en Koons Tysons Toyota!

August 02, 2023

Ian is an excellent and professional salesman. He had me leaving the dealership feeling like I made had new friend! More

by jbanksch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Report | Print
Aug 03, 2023 -

Koons Tysons Toyota responded

Thank you for the review! We appreciate the kind feedback about Ian and hope to see you back again at Koons Tysons Toyota!

August 01, 2023

Thank you so much Ian saeed khan scooter boy for happy help and assistance and patience and thank you Muhammad khan for grand highlander and very big thank you to Aryan finance for approval and thank you More

by Somjaitomeeboon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Report | Print
Aug 02, 2023 -

Koons Tysons Toyota responded

We're delighted to know that our team at Koons Tysons Toyota was able to assist you effectively and make your experience a positive one. Thanks for acknowledging Ian, Muhammad, Aryan, and Amar! Enjoy your new Grand Highlander!

August 01, 2023

Thank you so much Ian saeed khan for patience and driving to Annandale to get everything signed and Muhammad khan and Aryan for working magic on grand Highlander 2024 More

by ericgray3627
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Report | Print
Aug 02, 2023 -

Koons Tysons Toyota responded

Eric, it's great to know that Ian, Muhammad, and Aryan went the extra mile for you at Koons Tysons Toyota. We hope you're enjoying your new 2024 Toyota Highlander, and we hope to see you back!

August 01, 2023

Thank you so much Ian Saeed khan for setting up application and Bluetooth and being happy. Thank you Muhammad khan for prius 2023! More

by andarto1212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Report | Print
Aug 02, 2023 -

Koons Tysons Toyota responded

We're glad to know that Ian and Muhammad were able to assist you with your new 2023 Toyota Prius at Koons Tysons Toyota. We appreciate the positive feedback! Safe travels in your new car!

August 01, 2023

Thank you so much Ian saeed khan for driving with my amazing daughter to Annandale to sign paperwork thank you Muhammad khan for grand highlander and aryan finance! More

by tomeeboonsomjai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Report | Print
Aug 02, 2023 -

Koons Tysons Toyota responded

We're so glad to know that our team at Koons Tysons Toyota, especially Ian, and Muhammad, were able to assist you with your Toyota Grand Highlander purchase. Safe travels!

July 29, 2023

Promised me a working key fob but didn’t deliver I went to mini of Sterling and they wanted 500 for new one. Not happening More

by Stephen S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Win Aung, Ricky Jacobs
Report | Print
Jul 31, 2023 -

Koons Tysons Toyota responded

Stephen, I apologize for any miscommunication regarding your key fob. We never intend to mislead our guests, and I would appreciate the chance to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please contact me directly. Thank you, Krystle Uriona - Customer Relations Manager - (703) 790-5920 x 23191

July 29, 2023

Sold me a car with a defective key fob and promised to fix it. They cost 500 new 😡 More

by Stephen S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Win Aung, sales, Ricky Jacobs
Report | Print
Aug 01, 2023 -

Stephen S responded

Win said I would get a working key fob this coming Saturday. I’m not sure why I have to wait but ok. I’ve purchased 3 cars before this one and never did I have a problem like this. Should a customer be expected to accept a defective key fob? I paid a considerable amount for this car and as I’ve had a chance to research the fail market cost it was considerably higher then others so I don’t understand what the problem is giving me what I paid for, a functional key fob. Not sure what more there is to say and where will that help the current situation? I’ll consider it and accept a call from you if there is a point in calling like I don’t have to wait until this coming Saturday. Stephen 240-535-2409. I don’t answer calls from unknown numbers so leave a message or text me first. Thanks

Aug 03, 2023 -

Koons Tysons Toyota responded

Stephen, I am glad to see that Win was able to coordinate the second key directly and help straighten things out. We appreciate your patience and understanding during this process and will be sure to work toward improving our practices moving forward. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Krystle Uriona - Customer Relations Manager - (703) 790-5920 x 23191

1
...
39
40
41
...
161