
Koons Tysons Toyota
Vienna, VA
Filter Reviews by Keyword
By Type
Showing 1,606 reviews
Bought my first car in June from Leo with no issues and great service I took it for service it's first service in November at Koons. While servicing it an unfortunate accident happened with the car. I ema great service I took it for service it's first service in November at Koons. While servicing it an unfortunate accident happened with the car. I emailed Leo about the incident and explained that eventhough I knew Koons would make my car like new I still thought the right thing to do was to give me a new car. Leo agreed and within 24hrs I was in a ne car just like the one I brought in..... that's service. Thanks More
I live in Maryland and recently began searching the Internet from Pennsylvania to North Carolina for the lowest priced used Certified Toyota Camry with less than 60,000 miles. I found that vehicle at K Internet from Pennsylvania to North Carolina for the lowest priced used Certified Toyota Camry with less than 60,000 miles. I found that vehicle at Koons Tysons Toyota. I then began my search for the Automobile Salesman that I wanted to work with at the Dealership. After reviewing DealerRater.com and a couple of other web sites, I selected Toney Jeter. Once again, this process worked out very well for me. I called and set up an appointment with Toney and quickly learned that he is a total professional. He is very knowledgeable about the Toyota products. I bombarded him with questions. He patiently and thoroughly answered all of my questions enthusiastically. He was upfront with all of the information that the Dealership had on the used Certified Toyota Camry that I purchased. We did not have to play any games. I also want to give some kudos to Temor Sharifi, who is the Finance Manager that I dealt with. Temor was very friendly and professional while discussing the financing and warranty products offered by Koons Toyota without being pushy. I was WOWED by the combination of the price, appearance and condition of my Certified Toyota Camry. The mandatory $499.00 processing fee took away some of the WOW, but overall my car buying experience was a Great experience. I would definitely purchase another vehicle from Toney in the future. **Thanks, - R. Young** More
We needed a larger vehicle for our family. Looking to replace our Prius V, Curtis Speller found the perfect fit for us in a Toyota highlander hybrid because of our concern with gas mileage. We highly rec replace our Prius V, Curtis Speller found the perfect fit for us in a Toyota highlander hybrid because of our concern with gas mileage. We highly recommend Curtis. More
The entire experience of buying my first new car at Koons Tysons was truly exceptional. I had been to several dealerships to test out CUVs--Toyotas and others-- and I'm so glad I decided to make the trip out Tysons was truly exceptional. I had been to several dealerships to test out CUVs--Toyotas and others-- and I'm so glad I decided to make the trip out to Koons Tysons. Other dealerships made me nervous with their pushy sales people, under stocked cars and less than professional atmospheres. Koons Tysons and especially Kader Ndao wiped away all my concerns. From the second I walked in the door the entire team treated me professionally and respectfully and were very fair and accommodating in their dealings. I had done my homework and knew exactly what I wanted. My color combination was hard to find, but they had it on the lot. I didn't plan to buy a car that day, but I knew I wouldn't find any better. Kader was with me every step of the process- he even cleaned out the loose change in the cup holder of my trade in for me without even asking! No fake attitudes here- they treat you like you're the only customer, even on a busy day. I highly recommend Koons Tysons and Kader, and I look forward to a long relationship with this dealership! More
My purchase experience was by far the best ever! At every step in the process, the level of courtesy and professionalism set forth by my sales rep Mr Curtis Speller remained constant. The best words to sum u step in the process, the level of courtesy and professionalism set forth by my sales rep Mr Curtis Speller remained constant. The best words to sum up my experience is "top notch" I will definitely return the next time I'm in the market for a car or truck and will continue to let everyone know that not only can a great deal be had at Koons Tysons Toyota, but also courteous and professional treatment can be had with Mr. Speller! More
I bought Toyota Highlander from “Koons Tysons Toyota”. The salesperson, Davaa George Enkhtur, was so helpful, friendly, and informed. I’m not familiar with the process of buying car and all the paper work The salesperson, Davaa George Enkhtur, was so helpful, friendly, and informed. I’m not familiar with the process of buying car and all the paper works that is involved in it. He explained all the process and helped me to find the right vehicle for me. I like the way he works, because we wasn’t trying to sell a car, he was trying to help me to buy a car. The thing I liked the most is after sale service. They try to keep in touch with the customer even after sale. They send you a birthday card on your birthday. I know it’s not that big a deal for some people. But it was for me. Also, every big things start with small things. I think if they didn’t forget the little things about you, they couldn’t forget to do the big service for you. I am so happy with my new car and the experience with Koons. Thanks Davaa for your efforts. More
My experience with Mr. Jeter and the team at Koons Tysons Toyota/Scion was very rewarding. They went above and beyond to make sure i had a vehicle that fit all of my needs and was affordable to my budget. Toyota/Scion was very rewarding. They went above and beyond to make sure i had a vehicle that fit all of my needs and was affordable to my budget. The best customer service I have ever experienced in satisfying a customer. Thank you and I look forward to purchasing my next vehicle with Koons Tysons Toyota. S. Coffey More
Nathan Paik was extremely knowledgeable and genuine. He seemed to go the extra mile to help me understand everything and followed it up with a nice phone call the next day. He also offered to "teach" me a seemed to go the extra mile to help me understand everything and followed it up with a nice phone call the next day. He also offered to "teach" me all the wonderful things this vehicle can do. Everyone with whom I dealt was helpful, cordial and non-pushy. It seems like a very smooth operation. More
I purchased a car from AJ. I bought the car on a Saturday evening. Before entering the dealership, I was very nervous. I was a young lady going to buy a used car by myself. A couple of minutes aft Saturday evening. Before entering the dealership, I was very nervous. I was a young lady going to buy a used car by myself. A couple of minutes after meeting AJ, my fear was no longer there, I forgot I was at a dealership. He was very attentive, caring, and knowledgeable of the car. I sensed honesty in everything he said, the reason I bought that night. Great used cars are very hard to find so he convinced me to jump on the right one. Thank you Koons, better yet, thanks AJ for my new car. More
My purchasing experience with Derrick Miller was very positive. After experiencing an automobile accident, Mr. Miller’s professionalism and consideration was exactly what I needed at the time. He unders positive. After experiencing an automobile accident, Mr. Miller’s professionalism and consideration was exactly what I needed at the time. He understood my particular situation and was extremely helpful, in addition to being very courteous and organized. He was very proactive by pre-selecting various vehicles based on my particular vehicle criteria that included model, year, color, and price range. I would recommend Derrick Miller and this dealership to everyone because excellent customer service has become very rare. More