Koons Tysons Toyota
Vienna, VA
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I recently purchased a used car from Koons Tyson Toyota and my salesman, Nana Mensah, was great. I asked many questions :) and Nana was very patient and answered every question. He was very helpful in ex and my salesman, Nana Mensah, was great. I asked many questions :) and Nana was very patient and answered every question. He was very helpful in explaining the car's features and let me enjoy the road test without any pressure. I highly recommend Koons Tyson Corner and Nana. Also, the Finanace department was very pleasant and professional. More
I went to Koons Tyson Toyota to see a used car with an internet price on a Tuesday afternoon. I agreed to have my husband come on Friday afternoon to see the car and buy it. I had several conversations internet price on a Tuesday afternoon. I agreed to have my husband come on Friday afternoon to see the car and buy it. I had several conversations with the salesperson to verify that I would come on Friday. When my husband was ready to buy the car he was told that it was now $800 more than the agreed internet price from Tuesday and that I was confused with another car that I looked at. They would not honor the internet price and I had to fax my print out of the internet page because they didn't believe me. They said the price changed because of the "market" and made us feel like idiots. George was rude and would not honor the previous price as agreed. I would not recommend Koons Tysons Toyota to anyone!!! BUYER BEWARE!!! More
I have recently purchased a car at Koons Tyson's Toyota and I am glad to share how well I was treated at that Toyota's dealer. AJ was a greatful, honest thoughtful sales professional with a great emphasis and I am glad to share how well I was treated at that Toyota's dealer. AJ was a greatful, honest thoughtful sales professional with a great emphasis on full customer satisfaction. He changed my perception of the typical "salesman" and look forward to send him any referrals I may know of. I wish you all the success just because you really know what you do. Thank you, AJ, and thank the financial officer who took care of all the paperwork. You did a wonderful job! Good luck! M. Maria Chaves M. - Arlington/VA More
Unfortunately, a bad experience all around. Riad would Unfortunately, a bad experience all around. Riad would not even talk to me about pricing with a completed credit application. I know what my credit Unfortunately, a bad experience all around. Riad would not even talk to me about pricing with a completed credit application. I know what my credit rating is (705), but I do not need or want a credit enquiry until it is time to pull the trigger and purchase. So I hung up. I rang back and spoke to Alejandro who checked on a lease deal based on my credit rating of 705 and a military discount. He involved a gentleman in finance who told me a) he had no idea what a Scion pure lease was or had heard of the $199 plus fees lease that Scion are offering and b) insisted that the military discount was $500 (that is Toyota's deal - Scion is indeed $1000). I finally got a fax with a lease deal attached which reflected the proper discounts. No word of apology or follow up phone call. Even though the car advertised online that I discussed with Alejandro was discounted $1000, the lease price reflected full MSRP. Exasperation set in - I guess I could have educated them a little more, but I went to another deal who laid it all out there in black and white. I may have got a slightly better deal by dealing with Koons, as their original price was $500 cheaper, but it was just not worth trying to swim upstream any further. More
Toney was a excellent salesman. He was patient and explained ever detail about the car. He was very kind and down to earth. I would recommand anyone to work with him. He made sure I purchased what I explained ever detail about the car. He was very kind and down to earth. I would recommand anyone to work with him. He made sure I purchased what I wanted. He gave me options and allowed me time to decide on what was best for me. I had a 2 year old with me and he was very patient with him. The whole process was great. We drove 4 hours to get there and he definitely made it worth ever minute. Thanks to Toney i now have my Rav4 and enjoying it. More
I visited a number of toyota dealerships to find the right Prius C I was looking for. I was set on an Orange one but had a difficult time trying to find one. Once making it over to Koons of Tyson's I de right Prius C I was looking for. I was set on an Orange one but had a difficult time trying to find one. Once making it over to Koons of Tyson's I decided that I would come down from my desire of ONLY an Orange. Upon talking with West I deiced that I found the right Salesman for my personality. Informative and convinced me that the Red would stand out just as much as the Orange. The pricing for my trade and sale price of the car went VERY smoothly and we agreed in a matter of minutes! Then working with Tonci in Finance was an equally manageable and even ENJOYABLE experience! I would recommend this Dealership for all Toyota Needs. Plus their service department was HUGE and seems to be well managed and even seems comfortable. Even after having my sale they took the time to tell me about everything and were very helpful!! More
We have bought 2 Toyota Camry 2011 and 2012 at this dealer for our family in less than a year. Sale Personnel were always there to work with us. They were great, knowledgeable about their cars. Traditi dealer for our family in less than a year. Sale Personnel were always there to work with us. They were great, knowledgeable about their cars. Traditionally the managers would come out to greet or congratulate on your purchase but not the last two visits. I guess they are busy with bigger sales?? More
Everyone here was a great help, very friendly and understanding. I love my new car! I got what I wanted with the price I could afford. I recommend this dealership over any other. I went to 3 other de understanding. I love my new car! I got what I wanted with the price I could afford. I recommend this dealership over any other. I went to 3 other dealerships and the people here were the kindest and the most understanding. From the time I walked in till the time I left I was treated as though I was the only customer there. So far I’ve had a great experience with the service center as well. The parts i needed for my upgrade was ordered on time and all my paper work was ready before i came in for the repairs. Very impressive. I will have a hard time going any where else for repairs and sales from now on. If you want to be treated well and get what you want with out getting the run around, this is the place to go. More
Awesome sells guy would recommend to anybody and hope that yall will keep this guy for a long time because he was fanastic and answered all my questions and if he didnt know he sure did findout! I will that yall will keep this guy for a long time because he was fanastic and answered all my questions and if he didnt know he sure did findout! I will return to buy from this guy again!!!! Thanks Sam! More