Koons Tysons Toyota

seneca was awesome I would definitely recommend your dealership. Seneca was friendly,professional, patient, and walk me through the entire process as i traded in a damag I would definitely recommend your dealership. Seneca was friendly,professional, patient, and walk me through the entire process as i traded in a damage car. Made what can be a stressful situation very easy. Thank you Seneca More

Great experience at Koons Toyota! This was my first time buying a used car at the car dealership. Seneca was our salesman and he helped us to go step by step until all the process done This was my first time buying a used car at the car dealership. Seneca was our salesman and he helped us to go step by step until all the process done. He is a good listener and very funny guy. We appreciated your help and sorry for the delay in giving this excellent review! Good job Seneca!! More

Amazing Experience! This was my first time purchasing a car and he made the process so seamless. I definitely recommend Sean as your go-to guy when it comes to cars. He k This was my first time purchasing a car and he made the process so seamless. I definitely recommend Sean as your go-to guy when it comes to cars. He knows exactly what he is talking about and isn't the typical pushy salesman. He is honest and gives you the best advice and makes you feel comfortable about your purchase. More

Excellent buying experience We bought a used Toyota Highlander Hybrid from salesperson Toney Jeter last weekend. Toney was extremely knowledgable about this car and was able to a We bought a used Toyota Highlander Hybrid from salesperson Toney Jeter last weekend. Toney was extremely knowledgable about this car and was able to answer all our questions. He spent time with us going over the different aspects and advantages of hybrids. Toney was professional and friendly - we appreciated his low key approach. More

Fantastic Experience at Koons Toyota We purchased our pre-owned Lexus LS430 from Chance Ates this weekend. Never before have we had such a hassle-free buying experience with a auto deale We purchased our pre-owned Lexus LS430 from Chance Ates this weekend. Never before have we had such a hassle-free buying experience with a auto dealer. Chance was awesome. His style is consultative and calming - far different from sales associates at other dealers. His team members in finance and service were equally friendly and efficient. I highly recommend Chance and Koons Tysons Toyota for pre-owned purchases. We will be life-long customers. More

Dirty and Shakey Car. Non-negotiating Dealer Everyone was nice. Salesman was not pushy. BUT Drove 45 minutes on the Beltway, always so fun, since they said in email we could negotiate. Gave t Everyone was nice. Salesman was not pushy. BUT Drove 45 minutes on the Beltway, always so fun, since they said in email we could negotiate. Gave them details on our trade-in in email. Gave them our budget in email. Gave them our location in email. Car was dirty. Cargo area was dirty and dusty, and there were potato chips in front floorboard. Really? Car shook. Took it on the highway and the whole thing shook so bad we both thought we had a flat (except tire light wasn't on). Really? No floor mats. Not even after market. Really? Salesman said Koons details and does intense inspection on used vehicles and all come with 30 day limited 50/50 warranty. Really? Sales manager, William King, would not negotiate price. Finally came down $300 but no more. Really? If they'd been willing to absorb fees, tags, taxes and title, they would have made $6000 cash and had a trade-in for half an hours work. Really? Wasted gas. Wasted afternoon. Really. More

2014 Tacoma TRD Baja TX Series Great truck! I can't say enough about how it drives and performs; let's just say I have a smile on my face all the time while driving it. Hassan Usami Great truck! I can't say enough about how it drives and performs; let's just say I have a smile on my face all the time while driving it. Hassan Usami and Tonci Klaric were fantastic throughout the whole buying process. Great price off of MSRP using the USAA discount with TrueCar. If I had one complaint with the whole process, was that my trade in was definitely undervalued. In the end, I understand this is a business and I am happy that we could agree on a number and complete the deal. Despite the small issue with the trade in, I would recommend this dealership to others based on the professionalism of the staff. Thanks! More

Arrogant and pushy salesman My experience started off okay. Bill seemed nice enough, but didn't ask too many questions about what I wanted or what worked for me. He talked about My experience started off okay. Bill seemed nice enough, but didn't ask too many questions about what I wanted or what worked for me. He talked about himself a lot. Didn't formally introduce himself, and neither did his manager. I had to leave the dealership to discuss what they were offering for my trade-in with my husband. Emails and voicemails were a bit pushy and almost harassing. So when I finally responded via email, stating how I felt and that I didn't want to deal with him anymore, Bill responded with sarcasm, obviously upset. Made me laugh. I guess customer service isn't a priority for Koons. More

Support for purchasing 2014 Toyota Tacoma George was a very responsible sales representative. He was friendly and very knowledgeable about my requirements and matching the available vehicles George was a very responsible sales representative. He was friendly and very knowledgeable about my requirements and matching the available vehicles to meet my requirements. Although Saturday was very busy he did get the paperwork completed with the assistance of staff. Would recommend him to other prospective buyers. More

Koons Tyson I had a great experience at the dealership with west I would def buy another car from him in the future and recommend awesome guys. I had a great experience at the dealership with west I would def buy another car from him in the future and recommend awesome guys. More