
Koons Tysons Toyota
Vienna, VA
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terrific|,Thank you! Thank you for helping me and my brother get the car we wanted. Keep up the good job amazing. Definitely would recommend family and friends. Thank you for helping me and my brother get the car we wanted. Keep up the good job amazing. Definitely would recommend family and friends. More
Quick, painless, no haggle, great deal. When we walked into Koons Tyson Toyota, Daniel was paged and greeted us within seconds. With a smile and a handshake. Saturday is a busy time, so Dani When we walked into Koons Tyson Toyota, Daniel was paged and greeted us within seconds. With a smile and a handshake. Saturday is a busy time, so Daniel had Jonathan takes us on our test drive , Jonathan pointed out options all the while answering all of our questions. Upon return, Daniel had already had our trade in appraised, the offer was more than we expected and we moved to financing. Mawutar continued the professionalism displayed by other members of Koon and we were in our new 4runner within 2.5 hours start to finish. Great car buying experience all around. More
Great job Thanks for the hard work and effort in coordinating the delivery of Toyota RAV4 prior to returning to the U.S. after being stationed overseas for more Thanks for the hard work and effort in coordinating the delivery of Toyota RAV4 prior to returning to the U.S. after being stationed overseas for more than two years. More
First time car buyer, Amazing Experience! I had an amazing experience at Koons Tysons Toyota. I am a first time car buyer and went in with my mom. Toney saw us walking around the use car lot I had an amazing experience at Koons Tysons Toyota. I am a first time car buyer and went in with my mom. Toney saw us walking around the use car lot and immediately started helping us, He is extremely knowledgeable, and went through all aspects of the car, and was able to answer any and all questions we had. He was very patient, friendly, and extremely thorough. He understood what i wanted and what my mom wanted and was able to find a car that fit me perfectly. He made the process a lot less stressful for me and my mom, and fun. I also worked with Tonci, who was great as well! Very friendly, patient, and thorough. He explained things so that they were easy to understand and answered all me and my mom's questions. I would absolutley recomment Koons Tysons Toyota, and Toney Jeter. More
Do not go here I called on a car from autotrader. They said it was perfect and come down, knowing we lived over an hour away. It had three new tires and one worn I called on a car from autotrader. They said it was perfect and come down, knowing we lived over an hour away. It had three new tires and one worn tire and the tint was scratched. It was even missing a cup holder. They wouldn't negotiate at all and were even rude about it. I looked at a different car and liked it so five hours later after much pressure about a warranty, I was driving away. I emailed all the info they needed for out of state plates and then called to follow up. They said I needed to come back because they did the wrong paperwork. I said I could only do it on the weekend and they said that was fine. I called ahead on Sunday and the guy I worked with was not even working, nor had he prepared the paperwork or notified anyone else about the issue. So after two more hours of driving and an hour and a half in the dealership for a second time, they wanted me to come back since they couldn't say what the final tax would be. I filled out two sets of paperwork because it was so far to return. Now, two days and several calls later, they won't call me back to confirm I am actually good to get plates or even to tell me the final price/payment. I mentioned how inconvenient it was and how we were disappointed on Sunday. The manager, Frank Elrod, said they don't do gas cards to reimburse my expense and didn't even say sorry about the issue. He was standoffish and uncompromising. I am about to just return the vehicle. Such an impersonal, disappointing experience. If a manager reads this, please, contact me and sort this out! More
Good job Fred I was please with the service provide by Frederic. He help me choose a car that was affordable. This my first new car and I would recommend Koons Tyso I was please with the service provide by Frederic. He help me choose a car that was affordable. This my first new car and I would recommend Koons Tysons Toyota to anyone who want a new car at a good price. More
good job Aladdin Salem was a good seals man, this was a second car i bought from him. he is smart,friendly,and he knows what he does. Aladdin Salem was a good seals man, this was a second car i bought from him. he is smart,friendly,and he knows what he does. More
Friendliness, Professionalism, Excellence in Sales/Service Mr. Clyde Perry, Sales, was instrumental in my decision to purchase a new Highlander Platinum Limited. This is the 3rd vehicle purchased from him, and Mr. Clyde Perry, Sales, was instrumental in my decision to purchase a new Highlander Platinum Limited. This is the 3rd vehicle purchased from him, and association goes back approximately 8 years. Knowledgeable concerning the product, and professional and friendly in his demeanor. My Association with this dealership since 2003: purchased 2003 Tacoma CrewCab, 2005 Tundra CrewCab, 2007 Tundra CrewCab, 2008 Highlander, and now the 2014 Highlander Platinum Limited. Service Department also instrumental in my decision to purchase at this dealership. Mr. Mike O'Neill is primary reason due to his knowledge, skills, and abilities--consummate professional. Have referred many friends and family to this dealership. Recently sent friend to Mr. Perry who bought a new RAV4 and he related how pleasant the experience was with Mr. Perry. Keep up the great work! More
Process made easy! We went through our insurances car buying service which made it an easy process and when Seneca called in response to my info request, he was upbeat a We went through our insurances car buying service which made it an easy process and when Seneca called in response to my info request, he was upbeat and willing to work with our schedule to be able to see the car. When we arrived at the dealership, Seneca was the first person to meet us and had the car ready and waiting for us. He answered all of our questions. Seneca was great to work with! He was funny to talk to you. He made this buying process very easy and there was no stress/frustration, which everyone knows there can be, while buying the car. I will highly recommend your dealership and Seneca to my family/friends who looking for a Toyota! Thanks again Seneca!!!!! More
Prepared and not pushy I was very impressed with our sales associate, Seneca. I had let him know which car my husband and I wanted to look at - he had it ready and waiting I was very impressed with our sales associate, Seneca. I had let him know which car my husband and I wanted to look at - he had it ready and waiting out front for us when we pulled up. Prior to my arrival, Seneca text me a short video tour of the car pointing out it's features. He had even pulled up a comparable car right next to it so that I could look at them side by side. WOW! Talk about being prepared and making my experience amazing! Other places I had visited took 20 minutes to find the car on their lot, pulled it up and then basically just had us look at the car...no talking about gas mileage, safety of car, special features, etc. Seneca made sure all our questions were answered and was very polite when we needed "couples time" to discuss our finances privately. He was friendly, very prepared for our visit and not pushy about buying the car. (Even though we did!) I would highly recommend Koons Tysons Toyota - ask for Seneca! More