Koons Tysons Toyota

Love my new car=Love Koons Tysons! Samuel Kuffour (sales) was very friendly, open and made the purchase special, and helped us get a good deal. Manuel Nino (finance manager) helped us Samuel Kuffour (sales) was very friendly, open and made the purchase special, and helped us get a good deal. Manuel Nino (finance manager) helped us by getting a good rate (matching the rate from our institution), explained all the financial services and situation, and gave his honest view, which convinced us to get extended warranty, and other essentials. Aqib Shaikh (product delivery) was very knowledgeable on all the vehicle features, and explained all the tech/new features of the car. Overall, Koons Toyota had the best rates in the area, and above that gave us discounts on top of their WOW price. Enjoying our new Toyota Highlander, and loved the customer service and attention we got from Koons. After couple weeks, I had a service appointment with them, which went smooth as well. So far, it's been a pleasant experience, and definitely recommend any future Toyota customers to visit Koons Tysons - their inventory and prices are hard to beat. More

Great customer service Toney is really friendly, extremely helpful, and very thorough. I bought a Toyota RAV from him today and I would recommend him for anyone looking to Toney is really friendly, extremely helpful, and very thorough. I bought a Toyota RAV from him today and I would recommend him for anyone looking to buy a car. More

Plan on returning for next vehicle purchase. Earlier this year I took a 3.5 hour drive from Virginia Beach to Koons Tysons Toyota in Vienna since they had a fabulous deal on a 2011 Toyota RAV4 wh Earlier this year I took a 3.5 hour drive from Virginia Beach to Koons Tysons Toyota in Vienna since they had a fabulous deal on a 2011 Toyota RAV4 which I ended up purchasing. I was very impressed with the comprehensive service I received from the sale team of Mr. H. Bautista. and Mr. Ginder They were very comprehensive in providing me the information I needed when I was researching the RAV4. Both men were not only very low pressure and low-key in their interaction with me, but were very, very attentive in emailing me the specific documentation I needed on the vehicle before I purchased it (I’m very thorough at scrubbing paperwork before making large purchases of any kind). Overall, I was very impressed with my experience and decided to keep in touch with the sales staff for future purchases. This past weekend I decided to have the following done on the same RAV4 that I purchased: 1) Application of the Enviroguard Resistall Next Generation (NG) 7-Year exterior and interior vehicle protection coated to my vehicle. There are only a few dealership sin the entire state of Virginia that possesses techs that are certified to apply this very unique coat. 2) Installation of specialized Goodyear Triple-Tred Assurance CS tires installed in preparation for the winter season. Now one could argue that I could’ve had the items purchased and installed at a closer location in Richmond, Virginia (only 1.5 hours away instead of 3.5 hours). However, I decided to take the 3.5 hour drive for a good reason: I had a high level on confidence that the installation/application of the 2 items listed above would be completed to my satisfaction. On top of taking care of the items listed above, the Customer Relations Director Ms. Latiolais. invited me to lunch with the Toyota Staff while I waited for my repairs to my vehicle to be completed. During the wait, I also began shopping around for a Prius with the sales representative Mr. Henry B. who sold me my previous car. As usual, he was not only very thorough in answer the my technical questions for each Prius thoiat we test drove, but his low-key, low-pressure approach in interacting with customers really put me at ease. I highly recommend connecting with the sales representative Mr. H. Bautista. as well as the Customer Service Relations Director Ms. Latiolais upon arriving to the dealership. Overall, the outstanding commitment to their customers on top of their already highly competitive prices makes this dealership worth the long 3.5 hour drive. I definitely plan on taking another 3.5 hour drive back later in December when my girlfriend is ready to purchase her Prius. More

Excellent experience I worked with George Salme at Koons Tysons Toyota. I've never enjoyed going through the car buying process, but I honestly have to say that George mad I worked with George Salme at Koons Tysons Toyota. I've never enjoyed going through the car buying process, but I honestly have to say that George made it not only painless, it was actually pleasant. Everything went smoothly and efficiently. He answered all my questions about the car I wanted and I never felt rushed or pushed. After the purchase he spent quite awhile showing me how all the features of my new 2015 Rav4 work. I really trust George and will definitely look for him when it is time for my next car purchase. More

A very pleasant buying experience My mom and I had a wonderful car buying experience with Seneca Harris. It was a very painless experience. I will be going back to see Seneca for my br My mom and I had a wonderful car buying experience with Seneca Harris. It was a very painless experience. I will be going back to see Seneca for my brother's new car. More

Overall Pleasant Experience! This review is a little late as I've owned my 2014 Highlander for 7 months now, but I wanted to say that we had a wonderful experience at Koons Tysons This review is a little late as I've owned my 2014 Highlander for 7 months now, but I wanted to say that we had a wonderful experience at Koons Tysons Toyota and worked with JOSH LUNDY. What a great guy and he went above and beyond to give us the best customer service and to make a deal with us without being overbearing pushy or obnoxious! he's definitely the GUY TO SEE when you go there! He even called me on Mother's Day to wish me a great day which is rare these days in customer service! I recommend Koons to anyone who asks me about my new car! I've also had the pleasure of getting my car serviced there and it too was a nice experience! KEEP UP THE GREAT WORK, KOONS! More