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Koons Tysons Toyota
Vienna, VA
1,606 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,606 reviews
July 09, 2015
General Maintenance and Repair Koons Tysons Toyota service representative, James Kim, outdid himself today by providing outstanding service, fair pricing, and up to a minute communi Koons Tysons Toyota service representative, James Kim, outdid himself today by providing outstanding service, fair pricing, and up to a minute communication; as well as setting me up for my next visit. Great job James.. Sean More
by SeanSeif
Employees Worked With
James Kim
July 07, 2015
Great Service Very Helpful and explaining thing that my car needed and answer all my questions about the different warranties that I have. He showed and had great p Very Helpful and explaining thing that my car needed and answer all my questions about the different warranties that I have. He showed and had great patience throughout the whole visit. More
by DC Jones
Employees Worked With
Aria Moshrefi
July 07, 2015
Brought a new car This was the first time I brought a car in over 15 years and needless to say, I was nervous about the experience. I was recommended to go and speak wi This was the first time I brought a car in over 15 years and needless to say, I was nervous about the experience. I was recommended to go and speak with Haile Haile in new Sales over at Koons from a friend who had brought a car from him months before. I'm so glad I listened. Haile helped me every step of the way, from choosing which car fit my needs (it took a while), to handling my expectation in the buying process. He's calming influence really helped settle my nerves and made the whole buying experience not only easy, but educational. I would recommed anybody who needs a car or even has a question about buying a car to contact Haile Haile More
by Simon
Employees Worked With
Haile Haile
July 01, 2015
Excellent experience! I was so impressed by our salesman, Kader, the internet manager, Pushkar, and the finance manager, Manuel. Kader was kind, professional, and non-pushy I was so impressed by our salesman, Kader, the internet manager, Pushkar, and the finance manager, Manuel. Kader was kind, professional, and non-pushy, which alone made us love him. Hold on to him! Pushkar was responsive, friendly, and helpful. We spent a long time with Manuel, and had a great conversation. He too was professional and pleasant. You all have changed my view of car dealerships for the better - exponentially better. Thank you! Btw, my long time service manager, Joe Gonzales, is awesome too! He has been faithfully helpful and responsive to me for 12 years and I trust him. More
by cz girl
Employees Worked With
Pushkar Bhasin, Kader Ndao, Joe Gonzalez
June 29, 2015
truely exceptional I'm very happy with Brian's help. His service was excellent. I'll ask for him again when it's time to bring my car in for service next time. Truly e I'm very happy with Brian's help. His service was excellent. I'll ask for him again when it's time to bring my car in for service next time. Truly exceptional More
by dpvnguyen@hotmail.com
Employees Worked With
Brian Nguyen
June 26, 2015
Highly impressed, service was excellent Excellent behavior of Service Manager 'Jhon" and the Asstt service manager "James". Very reasonable in advising what are to be done right now or what Excellent behavior of Service Manager 'Jhon" and the Asstt service manager "James". Very reasonable in advising what are to be done right now or what can be delayed. Highly impressed More
by Arun PANJABI
Employees Worked With
John Boehm, James Case
June 25, 2015
Above and beyond! I would like to thank my Koons Tysons Toyota Team for going above and beyond. You made sure that I am completely and utterly satisfied with my purchas I would like to thank my Koons Tysons Toyota Team for going above and beyond. You made sure that I am completely and utterly satisfied with my purchase. AJ Qayumi, West Perry, Tony Ramazani and Shahrokh, I appreciate you! My 2015 4Runner is beautiful!!! More
by Son
Employees Worked With
Tony Ramazani, Shahrokh, West Perry, AJ Qayumi
June 23, 2015
Test Drive We were on the fence with 2 vehicles, the Highlander Platinum or a Lexus RX350. This was the day we were going to test drive both vehicles and we chos We were on the fence with 2 vehicles, the Highlander Platinum or a Lexus RX350. This was the day we were going to test drive both vehicles and we chose to go to this dealership cause our experience at another Toyota dealership did not go well. After reviewing the sales associate reviews on dealer rater we decided to go with Toney Geter and we are very glad we did. Toney has to be the best sales associate I have come across in my car buying experience over the past 26 years. He spent a good half hour with us while we test drove the highlander and answered all our questions. Then my spouse says I have to drive the Lexus one more time. Toney was very courteous and encouraged us to do exactly that. No disappointment no frustrations and no bad attitude, just calm and collected. Toney Thank you for being so professional and straight forward with us, we really appreciate it. I would recommend to all you prospective car buyers that you get your vehicle from Toney Jeter. More
by Car buyer
Employees Worked With
Toney Jeter
June 19, 2015
Great customer service!! I recently contacted the rental department at Koons Tysons and spoke to Derrick Culbertson. He was very courteous and professional and took the time I recently contacted the rental department at Koons Tysons and spoke to Derrick Culbertson. He was very courteous and professional and took the time to answer all my questions. I would definetely refer anyone to Derrick. Thanks so much for a pleasant experience!! More
by Shirelle Estes
Employees Worked With
Derrick Culbertson
June 15, 2015
Amazing Customer Service and Car Buying Experience as always Toney Jeter, the number one car salesman we have every dealt with from start to finish. He was knowledgable on the vehicle we were looking to buy, wh Toney Jeter, the number one car salesman we have every dealt with from start to finish. He was knowledgable on the vehicle we were looking to buy, which enabled him to tell us all the specs about the car that made it perfect for our family and what we were looking for in our new car. He was kind, and patient through every step of the process; we would recommend Toney Jeter to all of our families and friends who are looking to buy a Toyota!!!!!! More
by Tim huggins
Employees Worked With
Toney Jeter
