
Koons Tysons Toyota
Vienna, VA
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My highest recommendations I was looking for a used Prius Plug In and could not find the model I wanted in Baltimore. So on a Saturday evening, I managed to still reach Koons T I was looking for a used Prius Plug In and could not find the model I wanted in Baltimore. So on a Saturday evening, I managed to still reach Koons Tysons Toyota Scion (KTTS) after 8 pm! It was my great fortune to be connected to Kevin Ayanian. He was very friendly, informative, and reassuring about purchasing this car by phone from the outset-He made me feel like a welcome customer even by phone. Today he was very welcoming and was warm and genuine in thanking my wife and me for driving from Baltimore. The price that KTTS had for the car I purchased was quite fair. The car was well prepared and the entire experience was also rewarding for us. I would highly recommend Kevin Ayanian for any car purchases you might consider. He's a good guy. I would add that Temor Sharifi was also friendly, warm, and helpful in the finance section. He is trustworthy and also is customer oriented. More
Great Service We have two Toyota Camry and I have purchased extended warranty. I am so happy with the service Department. It has been years I take my car to Tyso We have two Toyota Camry and I have purchased extended warranty. I am so happy with the service Department. It has been years I take my car to Tyson's Toyota and the service is excellent , I have always asked for Aria Moshrefi and he has excellent knowledge about the car and he is very professional. He explains everything in details. He always make sure you are 100 percent satisfied. He is wonderful and we are extremely happy. More
Excellent service (again!) Needed to bring my car in a second time to get a minor problem with both passenger doors fixed. Aria provided great service and was quite friendly. Needed to bring my car in a second time to get a minor problem with both passenger doors fixed. Aria provided great service and was quite friendly. I enjoyed waiting in the lounge area. Time flew by as sipped the free coffee and creamer. Once the car way ready, I haven't any issues since then and it's been about 3 weeks now. I really appreciate the way Koons Toyota in Tysons does business. Their customer service is top-notch and I really think that other Toyota dealers (*cough* cough* *Waldorf*) could learn from their example. My only regret is that I live too far away from Tysons Corner to continue going to that particular dealership for service. But I'll always remember them for the pleasant experience! More
Great service Scheduling was easy and our service representative, Mo, was really helpful and efficient. We will always bring our two Toyota vehicles to Koons for s Scheduling was easy and our service representative, Mo, was really helpful and efficient. We will always bring our two Toyota vehicles to Koons for service. More
fast, care, friendly, happy My first car service was fast, taking care, friendly staff, good service, I m happy, finally all i can say is thank you for all of you and keep the gr My first car service was fast, taking care, friendly staff, good service, I m happy, finally all i can say is thank you for all of you and keep the great job. More
Nice Staff, Excellent Customer Service I bought a Toyota Camry LE 2015 from Koons. Barrod Jones (sales) and Sam Robles (finance) were both very nice, friendly, informative, and knowledgeabl I bought a Toyota Camry LE 2015 from Koons. Barrod Jones (sales) and Sam Robles (finance) were both very nice, friendly, informative, and knowledgeable in their fields. A nice lady, I believe her name was Paloma, was also very nice, attentive, and helpful. Overall, I will recommend Tysons Koons Toyota to anyone. More
Excellent service I had a car service at Koons Tysons Toyota the first time. They showed me how they had an excellent service, friendly staff and comfortable room. BEST I had a car service at Koons Tysons Toyota the first time. They showed me how they had an excellent service, friendly staff and comfortable room. BEST SERVICE. More
Excellent customer service Friendly and helpful staff (especially Aria Moshrefi). I purchased my 2012 Camry XLE V6 two days ago. Yesterday, I had noticed that the passenger doo Friendly and helpful staff (especially Aria Moshrefi). I purchased my 2012 Camry XLE V6 two days ago. Yesterday, I had noticed that the passenger door wasn't locking or unlocking on its own when I pressed the lock\unlock buttons on the key fob or the car itself. The Customer Relations Director had me come in to the service department that same day. Mr. Aria Moshrefi was professional and friendly and called the minute my car was ready. They had me in and out in no time to replace the passenger lock motor. I was very satisfied with the excellent customer service I received. More
Great deal, Great service From sales manager Jack Balingof {SP} to my salesman, Mike Summers to service ad visor Mike O'Neal, these guys were on top of their game to make sure From sales manager Jack Balingof {SP} to my salesman, Mike Summers to service ad visor Mike O'Neal, these guys were on top of their game to make sure I was one satisfied customer. They did just that ! I have owned Chrysler T & C for years, having a band and needing the room, but also wanting comfort. Jack assessed my needs and directed me to Mike Summers who patiently showed me all of my options. The 2015 Toyota Sienna XLE is a great vehicle and retains it's value substantially better than the Town & Country,. I am extremely pleased and the contact / service after the sale has been excellent. The service adviser, Mike O'Neal gave me his cell number to expedite something he was looking into for me. That is ALL good service and I am a sales manager, and believe me I know, so I appreciate the personalized touch, such as Jack periodically checking in to make sure I was totally happy with the deal. I am !.! Note: My finance manager Mehdi Soltanian was also very expeditious which helped get me out of there in short order compared to most dealerships !! Thanks guys. John Alfieri More
Excellent Customer service I had a car service that need immediate check for my State inspection, Mr. Agner Hernadez, Koons" customer Service Representative had the service done I had a car service that need immediate check for my State inspection, Mr. Agner Hernadez, Koons" customer Service Representative had the service done immediately. He is very professional and courteous. He provides information of repair service options that were currently offered by Koons as special saving of the month. It saves me $$ and time Thank you More