
Koons Tysons Toyota
Vienna, VA
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New tires installed on my Toyota Sienna David Turcios was extremely helpful and completed service in a professional and timely manner. Explained pricing of tires, road hazard, etc. in an e David Turcios was extremely helpful and completed service in a professional and timely manner. Explained pricing of tires, road hazard, etc. in an easy to understand manner. Installed and balanced the 4 tires on Sienna. More
Everything I have come to expect Just like every other time I come in for service, the Koons family did a great job from start to finish. Everyone is helpful, friendly and genuinely Just like every other time I come in for service, the Koons family did a great job from start to finish. Everyone is helpful, friendly and genuinely loves their job. Nothing is ever left to chance and they always demonstrate their customer focus. More
Fantastic Experience! We had a fantastic experience at Koons Tysons Toyota. Their selection was unmatched, and our salesman, Essie, was extremely knowledgeable - he was ab We had a fantastic experience at Koons Tysons Toyota. Their selection was unmatched, and our salesman, Essie, was extremely knowledgeable - he was able to answer all of our questions, and he did so in a helpful, friendly, and honest manner. At the end of our visit, he quoted us an excellent price, but he put no pressure on us whatsoever when we told him we wanted to sleep on the decision. We came back the very next day and were thrilled to buy a new Camry from Essie and Koons. The customer service experience was unmatched; Essie was very attentive, as was his manager Tony, and we appreciated the personalized attention. We will certainly be using Koons Tysons Toyota for all future maintenance and car purchases, and we will highly recommend them to friends and family. Thank you for the fantastic experience! More
Excellent Service Sean Jelodar is an excellent sales person and very easy to work with. He is very knowledgeable and he wanted to make sure he had answered all your que Sean Jelodar is an excellent sales person and very easy to work with. He is very knowledgeable and he wanted to make sure he had answered all your questions and concerns. Johnny Chiang was great helping me to finance my new car. Thank you for the fantastic experience! More
Great Dealership Good prices, very busy dealership. Buying experience could be speeded up a bit. Great selection and service from everyone involved. Well worth the 60 Good prices, very busy dealership. Buying experience could be speeded up a bit. Great selection and service from everyone involved. Well worth the 600 mile drive to buy there. More
"Best Car Buying Experience Ever" Over the July 4th weekend, Koons Toyota had awesome deals. I came in to test drive a car and I ended up purchasing a new scion. The overall experien Over the July 4th weekend, Koons Toyota had awesome deals. I came in to test drive a car and I ended up purchasing a new scion. The overall experience was excellent. I will recommend Sia as the sales person. He worked with me every step of the way and provided great customer service. Even the sales manager, Ricky and finance manager, Sam both provided outstanding service. They went above and beyond to make the deal happen. I can't said enough good things about all three of them. Overall, I will definitely come back to this dealership in the future and purchase another car. Two thumbs-up!!! Keep up the excellent work! More
EXCEPTIONAL CUSTOMER SERVICE I arrived at dealership without making the appointment. Fazeel Khan was extremely accommodating and I was in and out of there in an hour. My remote I arrived at dealership without making the appointment. Fazeel Khan was extremely accommodating and I was in and out of there in an hour. My remote door opener was functioning properly. . So when I went to purchase the battery from the Spares Part department, the sales person Juan would not help me to open the control pad to place the new battery. Fazeel was there to assist me. Fazeel Khan is knowledgeable and pleasant.. More
Six months services Best of the best looms Tysons is me new place to take me car. I will recommen this dealer for all you best experience to buy use or new ccar. Best of the best looms Tysons is me new place to take me car. I will recommen this dealer for all you best experience to buy use or new ccar. More
5K Maintenance check up I made a same-day/ weekday/morning appointment and was in and out in less than 1 hour! The service was wonderful and they are highly recommended! I made a same-day/ weekday/morning appointment and was in and out in less than 1 hour! The service was wonderful and they are highly recommended! More
2015 Toyota Avalon XLE Maintenance Took my car in for its 6 months checkup - everything went very smoothly and I needed my tires rotated - no problem. Everyone very friendly and explai Took my car in for its 6 months checkup - everything went very smoothly and I needed my tires rotated - no problem. Everyone very friendly and explained everything that was done. More