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Koons Tysons Chrysler Dodge Jeep Ram

Vienna, VA

3.8
660 Reviews

2050 Chain Bridge Road

Vienna, VA

22182

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Showing 660 reviews

January 24, 2023

Marc was a wonderful salesperson and was so patient with me working with him from a long distance. Everything was just so easy. More

by Craig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sullivan Sales Manager
Jan 24, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for your kind words about Marc and our team here at Koons Tysons Chrysler Dodge Jeep Ram! We appreciate your business and support and hope to continue business with you in the future!

January 24, 2023

Marc was extremely knowledgeable, courteous, and made buying and trading in our Jeep super easy. . More

by Craig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sullivan, Chloe Orcutt
Jan 24, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

We're thrilled Marc could provide a five-star trade-in and buying experience for you, Craig. Thank you for giving Koons Tysons Chrysler Dodge Jeep Ram a glowing review and we wish you many safe and happy miles. Take care!

January 10, 2023

Car order and delivery process was easy. No issues on delivery and all processes were clearly explained. More

by Joeyvt87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo, Chloe Orcutt
Jan 10, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for this stellar review of Koons Tysons Chrysler Dodge Jeep Ram! Safe travels in your new ride!

January 03, 2023

Craig was responsive, straight forward and easy to deal with. Would definitely use him and Koons again. More

by itlylawboy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike in Finance and Craig from sales were great.
Jan 03, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate the kind feedback about Craig and hope to see you back again at Koons Tysons Chrysler Dodge Jeep Ram. Safe travels!

December 17, 2022

They were very efficient Made the whole buying process very easy They took care of the out of state registration for us, answered all our questions and delivered everything they promised I would defini More

by Lemmy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Trocchia, Jasmine Washington, Chloe Orcutt
Dec 19, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thanks for the stellar review! We're happy to hear that our team made your buying process seamless, congrats! We appreciate your business and kind words here at Koons Tysons Chrysler Dodge Jeep Ram!

December 03, 2022

TRASH DO NOT BUY ANY SERVICE FROM KOONS JUST DONT SO IT. COMPLETE WASTE OF TIME AND MONEY More

by samsonmrobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trash
Dec 03, 2022 -

samsonmrobin responded

TRASH

Dec 05, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Customer service is our priority and it's disappointing to see this review. I would be grateful for the chance to speak with you about your experience to see how I can help. In the event that I can't locate your contact information, would you please give me a call? Thank you, Michaela Puckett - Customer Relations Manager - 703-790-0900. Extension 12143

November 22, 2022

Highly recommend Koons Tysons CDJR. Brandon was friendly, knowledgeable and helpful. We texted and talked several times on Saturday and I was able to purchase my new Rubicon 392 on Su More

by EWhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Gonzales
Nov 22, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for your confidence in Koons Tysons Chrysler Dodge Jeep Ram! We are thankful for your business. Brandon is a great asset to our team and we feel lucky to have him! Enjoy your new Rubicon and we hope to see you in the future!

November 15, 2022

I don’t really want to give any stars, car buying was fairly fast , I did purchase cita spray for additional $1K , they did horrible job , I had to come back to redo, after that service my car was left n More

by Katharina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ralf
Nov 16, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Katharina, I am sorry to hear that you were unhappy with your vehicle and for the issues that arose after your purchase. We strive to deliver a seamless buying experience, and I would also like to apologize for any lack of transparency regarding your protection plan. I understand you have been frustrated with our communication, so I have provided my number here, and I invite you to reach out to me directly. I hope we can get this taken care of soon. Thank you, Michaela Puckett - Customer Relations Manager - 703-790-0900. Extension 12143

October 16, 2022

Going to a busy dealership on a sunny Saturday afternoon is daunting. But at Koons Tysons Chrysler/Dodge/Jeep/Ram my family had by far the best car buying experience we’ve ever had. Daniel (Danny) was knowl More

by Nina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny (sales), Erin (sales manager), Dave (financial manger)
Oct 17, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Nina, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Daniel, Erin, Dave, and the Koons Tysons Chrysler Dodge Jeep Ram team. Drive safely in your new vehicle, and we hope to see you back again down the road!

October 15, 2022

I received superb and timely service during my Jeep Compass 5k service. My Service Rep was a true professional! More

by Robert.cheatham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chloe Orcutt
Oct 17, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

We're always happy to help with your Jeep Compass. Thanks for stopping by Koons Tysons Chrysler Dodge Jeep Ram. See you next time!

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