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Koons Tysons Chrysler Dodge Jeep Ram
Vienna, VA
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They were very efficient Made the whole buying process very easy They took care of the out of state registration for us, answered all our questions and delivered everything they promised I would defini very easy They took care of the out of state registration for us, answered all our questions and delivered everything they promised I would definitely travel to shop from them again Great dealership every step of the way More
Highly recommend Koons Tysons CDJR. Brandon was friendly, knowledgeable and helpful. We texted and talked several times on Saturday and I was able to purchase my new Rubicon 392 on Su Brandon was friendly, knowledgeable and helpful. We texted and talked several times on Saturday and I was able to purchase my new Rubicon 392 on Sunday. More
I don’t really want to give any stars, car buying was fairly fast , I did purchase cita spray for additional $1K , they did horrible job , I had to come back to redo, after that service my car was left n fairly fast , I did purchase cita spray for additional $1K , they did horrible job , I had to come back to redo, after that service my car was left next to garage, right after pulling off dealership I noticed noise coming from my rear tire, at that time I didn’t think much of it , I can’t say but I had big screw , I went back to dealership to have fixed, at this point I had this car for 2 weeks, I was told I had to pay for service to repair tire, even though I purchased extra protection on this car , after 2 hours waiting, my car was returned to me in the same condition with the screw, I was told I needed new tire, and they don’t have it but it’s standard one so I should go across street to buy one from tire place. I went to BJ instead and had my tire fixed in 15 minutes, 6500 m later still good. Today I was scheduling my oil change and I learned that my extra protection that I paid 2 K for was canceled by dealership-Koons online, with out my knowledge or agreement. I spoke with Ralf who said I never purchased extra protection, he did see it , didn’t really care . I was told by Jeep Wave that my extra protection plan was canceled 5 days ago by Koons dealer, ones again Ralf didn’t want to lessen,so I am waiting…. I definitely will never go back to buy car or have service done More
Going to a busy dealership on a sunny Saturday afternoon is daunting. But at Koons Tysons Chrysler/Dodge/Jeep/Ram my family had by far the best car buying experience we’ve ever had. Daniel (Danny) was knowl is daunting. But at Koons Tysons Chrysler/Dodge/Jeep/Ram my family had by far the best car buying experience we’ve ever had. Daniel (Danny) was knowledgeable, friendly, worked quickly, didn’t push us, and was very understanding on our financial terms and helped us find the vehicle that checked all our boxes. The whole team, Danny, the sales manager (Erin), and the financial manager (Dave) were an efficient team to close our deal. They got us the absolute best deal possible. Thank you, Danny, what a great experience. We will be referring friends and family to you! More