Koons Tysons Chrysler Dodge Jeep Ram
Vienna, VA
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Bought a vehicle from this dealership. Salesman was Khwaja Ehrari (AB). I came down to this dealership hours away, asked him multiple times if the vehicle was in great condition, he said y Salesman was Khwaja Ehrari (AB). I came down to this dealership hours away, asked him multiple times if the vehicle was in great condition, he said yes. When I first wanted this vehicle, he was rapidly texting/emailing. This salesman Khwaja Ehrari (AB) never told me this car had dents, wheel damage, paint issues, and car was imported from Canada. Stay away from this dealership and salesman. I ran into multiple issues after purchasing this vehicle. Then Khwaja Ehrari (AB totally started ignoring me. I will be in contact with my lawyer regarding vehicle being imported from Canada, not telling me about it nor the past damage. More
Another great experience at Koons Tysons, thanks Victor! This was my third visit to the service department, and the results of the service technician work and performance have the car performing as it did w This was my third visit to the service department, and the results of the service technician work and performance have the car performing as it did when it was purchased. I do not understand why the service advisor did not apply Military Discount, since I am a retired Military Member. More
They did not want to use the payoff amount for our trade in from the bank and were inflating the amount almost $1000. The jeep truck we purchased is also missing the toolkit it should come with but they sta in from the bank and were inflating the amount almost $1000. The jeep truck we purchased is also missing the toolkit it should come with but they state they will not ship one out we would have to drive there, which is a 2 hour trip one way. More
Overall experience was great. David Bell service advisor, customer service is exceptional, he kept me informed of my vehicles repairs every step of the way! David Bell service advisor, customer service is exceptional, he kept me informed of my vehicles repairs every step of the way! More
Talib my sales man and Sam the sales manager was amazing and a huge help. As for the finance department that is another story. These people could not get their story straight and everyone I talked to said s and a huge help. As for the finance department that is another story. These people could not get their story straight and everyone I talked to said something different. They also kept pushing me to finance with them even though I had a check from my bank already. I will never deal with Koons again. Horrible experience recommend you run from this place as fast as possible. They get you with great sales service then turn into a sketchy used car dealership at the end. More
Totally awesome. Same day service. Concierge valet. Victor runs a tight shop. Pls tell Krystal, too, i coached her in basketball when she was student at Vissy. Same day service. Concierge valet. Victor runs a tight shop. Pls tell Krystal, too, i coached her in basketball when she was student at Vissy. More
Koons of Tyson corner was a very friendly atmosphere the personnel who I talk to really knew their product from the meet and greet from the beginning and the end of financing and leaving with a nice comfor personnel who I talk to really knew their product from the meet and greet from the beginning and the end of financing and leaving with a nice comfortable feeling More