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Koons Tysons Chrysler Dodge Jeep Ram

Vienna, VA

3.7
658 Reviews

2050 Chain Bridge Road

Vienna, VA

22182

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Showing 658 reviews

August 17, 2013

I went to the dealership looking for a Camaro that they had advertised on their website for a really great deal. I was very skeptic of the price because I went to two other dealerships that morning and the More

by jdc002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Welton, Joe Hever and Tracy Hillerich
August 16, 2013

I have purchased 4 Chrysler Town & Country Vans from Koons of Tysons. My last two from Salesman Don Ricketts and have just referred one of ny best friends to him as well. I think that says it all. I hav More

by johnnyA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Rickett[Sales} Tom Higgans(General Manager} JimmyCollier{Finance}, Jimmy Collier, Donald Rickett
August 06, 2013

Highly recommend this dealership for great price, customer service and very positive experience. Though not listed above, our sales person was Harris Durrani. I can't remember the last time I had a More

by tpetersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Collier, James Morris, Harris Durrani
July 30, 2013

Our experience at Koons Tysons Corner Jeep was exceptional. We liked Tom Ames from the first time we met him. He never pressured us into buying a vehicle and he was extremely knowledgeable. I w More

by albertoluis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ames
July 22, 2013

I went into Koons Jeep in Tysons' on July 4 2013 having narrowed my search down to 3 or 4 Rubicons I had found on Koon's website. I met Tom Ames there who was very much not a pressure salesman. He i More

by elderzweibel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ames
June 15, 2013

Unfortunate experience. I felt like the staff was not trustworthy on a new car sale that should have been extremely straightforward. I ended up buying my Jeep at Safford in Springfield, the staff there More

by Jeep2020
Customer Service
Friendliness
Price
Recommend Dealer
No
June 02, 2013

Wow is right. The pricing looks good on the web. Then you get there. First the car you were interested in is sold. Then they magically find it, its your lucky day!!!! Next comes the pricing sheet, y More

by yakky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 26, 2013 -

Koons Tysons Chrysler Dodge Jeep Ram responded

We are sorry to hear about your disappointment in your experience at our Tysons Chrysler location; however, we appreciate the feedback. We will take your feedback into consideration in possible changes to our process. Thank you, Koons Automotive Group

June 01, 2013

I came into the dealership knowing that I wanted a black 2013 10th Anniversary Rubicon and Tom made it happen. Tom accompanied me on my test drive; he was very knowledgeable and didn't make me feel rushed. More

by iXplore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ames
May 16, 2013

Top Notch is all that I would really say. Tom and I were going back and forth about a vehicle that I like and we came to terms on a great price. Tom worked hard to get top dollar for my trade and also did e More

by lsh11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Brunclik, Tom Ames
May 15, 2013

This was the worst experience I've ever had purchasing a car and the customer service is horrible. I can't even get the general manager to call me back and I just purchase my car 2 weeks ago. More

by candiceE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terrance Hilto & James Collier
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