Koons Tysons Chrysler Dodge Jeep Ram

Great experience! Everyone from the GM (James Morris) to our salesman (Tom Ames) to the Finance Manager (Rob Kraus) took care of us like we were one of their own. Everything was explained to us in full and our salesman (Tom Ames) to the Finance Manager (Rob Kraus) took care of us like we were one of their own. Everything was explained to us in full and no detail was left out. They made sure that we knew what we were getting and that we knew how to use it. There was no haggling or any of the nonsense that you would normally expect at a dealership. They didn't try to sell us on anything we didn't need and understood everything we did need. If you are the market for a new Chrysler, Dodge or Jeep I would STRONGLY recommend paying this dealership a visit. They made the whole buying process easy and fast and there was none of that waiting around and wasting time that I've had in the past at other dealerships. We were promised our 2014 Grand Cherokee on Thursday and that's exactly when we got it. They even gave us top dollar on our trade in. The Koons family has definitely made me a lifetime customer! More

Mr. Feroca was extremely helpful, and professional. He answered all my questions and if he didnt know something he quickly got me an accurate answer. Due to his great work ethic, he continued to look for answered all my questions and if he didnt know something he quickly got me an accurate answer. Due to his great work ethic, he continued to look for a Charger RT that I would be happy with and he found it! Mr. Chen took the initiative and while I was waiting for some paperwork to be done informed me of a lot of features with my new Cjarger. He informed me that only regular unleaded & regular oil not full synthetic is needed. Ms. Christine is finance explained some options with my warranty options and was very professional. Ms. Christine even gave me a piece of gum which was delicious! ;-) More

I drove 2 1/2 hours to purchase a car at Koons of Tysons Corner. I called Tom and talked with him 2-3 times before driving there. He took extra pictures of the car from his phone and texted them to me to Corner. I called Tom and talked with him 2-3 times before driving there. He took extra pictures of the car from his phone and texted them to me to assure me it was in great condition as I didn't want to drive so far and then find out there were dents that I wasn't aware of from the photos on line. . I so appreciated him taking these extra steps. He didn't have to do those things, but because he did, It made me want to continue to work with him. Tom met with us right away when we arrived and took great care of us. He was fun and made it a pleasant experience. Thanks Tom! I'll maybe see you for my next car purchase! Julie and Chris More

I went to the dealership looking for a Camaro that they had advertised on their website for a really great deal. I was very skeptic of the price because I went to two other dealerships that morning and the had advertised on their website for a really great deal. I was very skeptic of the price because I went to two other dealerships that morning and they all had great deals online, however, once we talked price, one dealership told me they had a $1,500 fee on all used vehicles and the other one told me that they had incentives I had to qualify for in order to get their advertised price for a used vehicle. However, this was not the case with Koons. As soon as I got to the dealership, Tim Welton told me there were no hidden fees or incentives and that the price online was the price of the vehicle. That set this dealership apart from the others right from the start. That wasn't the only thing this dealership had to offer. I had been to two dealerships that day and went to three others prior with my wife to buy a vehicle. Sales Consultant after Sales Consultant they tried pressuring us into vehicles that we were no longer interested in due to the test drive or price. Yet, Tim, was the opposite. Right from the start I felt like I was talking to a friend and someone who was looking out for what I wanted and actually listened to my interests and concerns. Not one concern went unanswered, and best of all, he gave me the pros and the cons for the vehicle. This experience made a huge impression on me because it was not something commonly found among Sales Consultants anymore. The price helped, but it was definitely Tim's passion for the customer that sold the vehicle that day! Tim Welton is a fantastic sales consultant, and I highly recommend him. So the next time you need to buy a vehicle, go to Koons and ask for Tim Welton! I would also like to mention that not only did Tim do a great job, but also Joe Hever, one of their Financial Consultant and their Sales Manager were very professional and work with the customer to give you the best shopping experience available! More

I have purchased 4 Chrysler Town & Country Vans from Koons of Tysons. My last two from Salesman Don Ricketts and have just referred one of ny best friends to him as well. I think that says it all. I hav Koons of Tysons. My last two from Salesman Don Ricketts and have just referred one of ny best friends to him as well. I think that says it all. I have sent several people to them over the years. The General manager Tom Higgans was extremely helpful and followed up to make sure everything went smoothly. Don Ricketts had me in and out of there with my new 2013 Town & Country in fairly short order. Jimmy Collier in finance was the best and truly helped me get the best rate. I love the van, so all in all I give the entire team Five Stars ! Thanks guys. John Alfieri More

Highly recommend this dealership for great price, customer service and very positive experience. Though not listed above, our sales person was Harris Durrani. I can't remember the last time I had a customer service and very positive experience. Though not listed above, our sales person was Harris Durrani. I can't remember the last time I had a positive experience at a dealership - Harris made me a believer. After leaving two other local Jeep dealerships because we couldn't come to terms on price, we spoke with Harris who not only matched the best price we could find but beat it by more than $4,000 (yes that's four thousand dollars). These guys push volume and our serious about moving vehicles. More

Our experience at Koons Tysons Corner Jeep was exceptional. We liked Tom Ames from the first time we met him. He never pressured us into buying a vehicle and he was extremely knowledgeable. I w exceptional. We liked Tom Ames from the first time we met him. He never pressured us into buying a vehicle and he was extremely knowledgeable. I wish other sales persons were more like him. He also gave me a straight answer when it came to the value of my trade in. The other jeep dealership I visited promised a lot more for it until we sat down to discuss numbers. Then the car was worth a lot less and they started back pedaling on their previous numbers. Koons Tysons Corner also has the selection other dealerships just don't have. Now I hope the service department is as good as the rest of the experience was. More

I went into Koons Jeep in Tysons' on July 4 2013 having narrowed my search down to 3 or 4 Rubicons I had found on Koon's website. I met Tom Ames there who was very much not a pressure salesman. He i having narrowed my search down to 3 or 4 Rubicons I had found on Koon's website. I met Tom Ames there who was very much not a pressure salesman. He is, however, a Jeep fanatic and was able to help me compare the Jeeps I knew that I liked, It was a breeze-- the help choosing one, a fun test-drive, easy paperwork, no-hassle trade on 15 year old beater, easy favorable finance etc. I was driving home maybe 90 minutes after telling Tom that i wanted the Rubicon that I had chosen. I say "chosen" because Tom helped me chose- no pressure. I would recommend Tom Ames of Koons in Tyson's without reservation More

Unfortunate experience. I felt like the staff was not trustworthy on a new car sale that should have been extremely straightforward. I ended up buying my Jeep at Safford in Springfield, the staff there trustworthy on a new car sale that should have been extremely straightforward. I ended up buying my Jeep at Safford in Springfield, the staff there was exceptional. More