Koons Tysons Chrysler Dodge Jeep Ram

The WOW price for my 2014 Dodge Charge MAX was really WOW!!!!! Lawrence and the other employees was extremely helpful, friendly and straight forward without pressuring me in making my car decision. I tol WOW!!!!! Lawrence and the other employees was extremely helpful, friendly and straight forward without pressuring me in making my car decision. I told Lawrence of a car at another dealership (AWD MAX) which I liked and he said I see what I could do. He came back with offers for both cars. The AWD from another dealer was higher than I wanted to pay (percentage wise compare to the WOW price) but it was still less than the other dealership price so I when with the car on the lot. The WOW price is just to good to be true but it is. In my experience, be careful of prices on the internet and read the fine print. Some dealership include college and military discounts in their pricing. Koons does not, their price is for the average customer. My WOW price is an amazing value!!! If you are looking for new car start at the Koons and the WOW price. You wont be disappointed. Upon receiving the car, it was fully clean/washed and a full tank of gas. Lawrence went over the use all of the car options and made sure there was nothing more he could do for me before I left the dealership. I would highly recommend KOONS of Tysons Corner to anyone looking for a new car. More

Instead of me giving a review right after I wanted it to be an honest one and actually see how the vehicle would be. I have no complaints his service was wonderful and I absolutely love my vehicle. We came be an honest one and actually see how the vehicle would be. I have no complaints his service was wonderful and I absolutely love my vehicle. We came all the way from Roxboro NC simply because of their prices. It was worth every mile! More

Noah Foreman made my first buying experience an excellent one. I was able to get the exact vehicle I wanted without any hassle and he was very straight up with all prices and fees. They were able to beat any one. I was able to get the exact vehicle I wanted without any hassle and he was very straight up with all prices and fees. They were able to beat any other dealer prices by a good margin. I would also like to thank James Morris, Phil Arrelano, and Andy for assisting in a pain free buying and finance process. I love my new Jeep Grand Cherokee and I got it for an awesome deal. I would definitely drive 4 hours again and again to deal with the excellent crew they have working there and for the money I was able to save! More

I was qouted $90 for 5 tires mounted/balanced and TPMS transfer, but when I came they qouted me so many different prices. Their service advisors don't know what they are talking about. They said, the ca transfer, but when I came they qouted me so many different prices. Their service advisors don't know what they are talking about. They said, the car needed to reprogram after TPMS tranfering to the new wheel. I told them no it does not have to unless it's a new TPMS or from a different car, but they kept telling me that it has to. I told the guy, that you guys are ridiculous and tired of you guys. He said, then don't ever come here. What a bad customer service. More

Salesman Mr. Richard Slater at Koons Chrysler Dodge Jeep in Tysons, VA on Route 123 is the person to ask for when wanting to purchase or lease a new or used vehicle. Even if you are looking for another bra in Tysons, VA on Route 123 is the person to ask for when wanting to purchase or lease a new or used vehicle. Even if you are looking for another brand (Ie. Chevy, Toyota, Honda) Richard can work with you since Koons sells many brands in the Greater DC market at their many dealerships. He is a veteran automotive salesman who is low key, honest, knowledgeable, and sincere. Richard was extremely helpful when trying to locate and secure the Jeep I was looking for my wife, he took ample time to explain the vehicles features, go over the terms of purchase, negotiate successfully on my behalf with his general manager to put me in the new Jeep Grand Cherokee for my wife. When I came for a test drive of the vehicle we had identified over the phone he had it cleaned with a full tank of gas in advance ready to go waiting for my wife and me. Very positive thinking indeed! After we took a drive and loved the Jeep it was just paperwork since the vehicle was already basically prepped. Few dealerships and salesman operate this way. To add icing on the cake, Richard called me during the first week after purchase to see if all was okay, if I had any questions and just generally to get my feedback. He is a real professional and a genuine nice guy. I will call him first next time I am looking for a new vehicle. 5 and a half stars out of 5. More

My husband and I purchased a new Jeep Cherokee at Koons Tysons Chrysler Dodge Jeep Ram about 2 weeks ago and were very happy with the Customer Service we received. We were both prepared to deal with pushy Tysons Chrysler Dodge Jeep Ram about 2 weeks ago and were very happy with the Customer Service we received. We were both prepared to deal with pushy salespeople and rigid price lines, but were pleasantly surprised to have a hassle-free, satisfying buying experience. We worked with Harris Durrani, a very professional, personable sales associate with many years of experience. He knew the product inside and out, and made sure we were satisfied with our purchase. We also spoke with Sales Manager Phil Arellano and General Manager James Morris, both very impressive, competent gentlemen who worked with us to get the best deal in town. We could not be happier with the staff of Koons Tysons Chrysler Dodge Jeep Ram and would highly recommend this dealer for a wonderful overall car-buying experience. More

My wife and I recently purchased two vehicles from Koons My wife and I recently purchased two vehicles from Koons Tysons Chrysler Dodge Jeep Ram, and we could not be happier with the sale. Harris Durra My wife and I recently purchased two vehicles from Koons Tysons Chrysler Dodge Jeep Ram, and we could not be happier with the sale. Harris Durrani was our sales rep and we can honestly say that we have never worked with such a friendly, respectful and diligent sales associate before. To be honest, the whole team was outstanding, it's really no wonder why they do as well as they do. Harris really stood out to my wife and I, he worked with us from 9am until close to make sure that every detail and expectation was met, never once leading either of us to feel rushed. Harris literally made the sale fun and completely stress free. The vehicle that I was looking for was not on the lot, it was actually 180 miles away and Harris and the guys over at Koons in Tyson's got it delivered that very night. Sadly, the truck arrived scratched from the previous dealer so Harris and the team immediately worked with us to get it fixed that very week. Harris scheduled with the body shop and with the in-house car rental, he took care of everything and we couldn't be more impressed. To the guys over at Koons in Tyson's (Tracy H.), amazing job, really outstanding!!!, Harris, you've got our recommendation anytime, we can't thank you enough! All the best to you guys! More

Great experience! Everyone from the GM (James Morris) to our salesman (Tom Ames) to the Finance Manager (Rob Kraus) took care of us like we were one of their own. Everything was explained to us in full and our salesman (Tom Ames) to the Finance Manager (Rob Kraus) took care of us like we were one of their own. Everything was explained to us in full and no detail was left out. They made sure that we knew what we were getting and that we knew how to use it. There was no haggling or any of the nonsense that you would normally expect at a dealership. They didn't try to sell us on anything we didn't need and understood everything we did need. If you are the market for a new Chrysler, Dodge or Jeep I would STRONGLY recommend paying this dealership a visit. They made the whole buying process easy and fast and there was none of that waiting around and wasting time that I've had in the past at other dealerships. We were promised our 2014 Grand Cherokee on Thursday and that's exactly when we got it. They even gave us top dollar on our trade in. The Koons family has definitely made me a lifetime customer! More

Mr. Feroca was extremely helpful, and professional. He answered all my questions and if he didnt know something he quickly got me an accurate answer. Due to his great work ethic, he continued to look for answered all my questions and if he didnt know something he quickly got me an accurate answer. Due to his great work ethic, he continued to look for a Charger RT that I would be happy with and he found it! Mr. Chen took the initiative and while I was waiting for some paperwork to be done informed me of a lot of features with my new Cjarger. He informed me that only regular unleaded & regular oil not full synthetic is needed. Ms. Christine is finance explained some options with my warranty options and was very professional. Ms. Christine even gave me a piece of gum which was delicious! ;-) More

I drove 2 1/2 hours to purchase a car at Koons of Tysons Corner. I called Tom and talked with him 2-3 times before driving there. He took extra pictures of the car from his phone and texted them to me to Corner. I called Tom and talked with him 2-3 times before driving there. He took extra pictures of the car from his phone and texted them to me to assure me it was in great condition as I didn't want to drive so far and then find out there were dents that I wasn't aware of from the photos on line. . I so appreciated him taking these extra steps. He didn't have to do those things, but because he did, It made me want to continue to work with him. Tom met with us right away when we arrived and took great care of us. He was fun and made it a pleasant experience. Thanks Tom! I'll maybe see you for my next car purchase! Julie and Chris More