
Koons Tysons Chrysler Dodge Jeep Ram
Vienna, VA
Filter Reviews by Keyword
By Type
Showing 661 reviews
We went in to learn more about the new Ram and make a decision as to whether we would buy this over the Silverado. Once Lawrence began going over the many features, pointing out the value of the vehicle decision as to whether we would buy this over the Silverado. Once Lawrence began going over the many features, pointing out the value of the vehicle and how it and the company have changed recently I felt at ease and learned a lot. Right away it became clear that Lawrence new his business, didn't pressure and answered all my concerns. Once we finished the drive I knew that this one the best truck for me and all that was left to do was see if it would be possible to fit it into my budget. He worked with me and we found a good solution. After meeting with Jimmy we got an even better perspective of the "new Chrysler", becoming more convinced that this was a company and more importantly a dealership that we wanted to do business with. Overall it was a great experience and we think that both Jimmy and Lawrence are terrific assets to the company and that they served us well. Thanks, George Dutile More
We came to the Koon's Tysons location to look at the Chrysler 300, due to having the best price in the area. The dealership had the color and options we wanted, but the best experience was dealing wi Chrysler 300, due to having the best price in the area. The dealership had the color and options we wanted, but the best experience was dealing with Harris Durrani. He was very thorough on the issues with our car, went over the Dealership and their family and their way of selling cars, and gave us a relaxing environment to deal with, went over all the options in financing and fought for us in negotiations on price. Buying a car can be very stressful, but Harris made it enjoyable Harris also followed up with us after the sale We love our car, and recommend Koon's Tyson and Harris Durrani to sell you a car More
I came into the dealership after an extensive search online for a new Jeep Wrangler. Upon walking in, Harris set me up with the model I had chosen, but was also careful to show me other models and packa online for a new Jeep Wrangler. Upon walking in, Harris set me up with the model I had chosen, but was also careful to show me other models and packages to see if there were any other options or features I would like or could do with out compared to the one I had picked. The service department has been outstanding. I was unable to take delivery of the Dual Top option due to my own personal lack of storage space at home. I took two weeks to make room for storing a top. During that time, the service department held onto my soft top free of charge and installed even though the sale took place weeks before I took delivery. Great people -- and I'll be sure to make all of my automotive purchases and service decisions with Koons recommendations in the future. More
The WOW price for my 2014 Dodge Charge MAX was really WOW!!!!! Lawrence and the other employees was extremely helpful, friendly and straight forward without pressuring me in making my car decision. I tol WOW!!!!! Lawrence and the other employees was extremely helpful, friendly and straight forward without pressuring me in making my car decision. I told Lawrence of a car at another dealership (AWD MAX) which I liked and he said I see what I could do. He came back with offers for both cars. The AWD from another dealer was higher than I wanted to pay (percentage wise compare to the WOW price) but it was still less than the other dealership price so I when with the car on the lot. The WOW price is just to good to be true but it is. In my experience, be careful of prices on the internet and read the fine print. Some dealership include college and military discounts in their pricing. Koons does not, their price is for the average customer. My WOW price is an amazing value!!! If you are looking for new car start at the Koons and the WOW price. You wont be disappointed. Upon receiving the car, it was fully clean/washed and a full tank of gas. Lawrence went over the use all of the car options and made sure there was nothing more he could do for me before I left the dealership. I would highly recommend KOONS of Tysons Corner to anyone looking for a new car. More
Instead of me giving a review right after I wanted it to be an honest one and actually see how the vehicle would be. I have no complaints his service was wonderful and I absolutely love my vehicle. We came be an honest one and actually see how the vehicle would be. I have no complaints his service was wonderful and I absolutely love my vehicle. We came all the way from Roxboro NC simply because of their prices. It was worth every mile! More
Noah Foreman made my first buying experience an excellent one. I was able to get the exact vehicle I wanted without any hassle and he was very straight up with all prices and fees. They were able to beat any one. I was able to get the exact vehicle I wanted without any hassle and he was very straight up with all prices and fees. They were able to beat any other dealer prices by a good margin. I would also like to thank James Morris, Phil Arrelano, and Andy for assisting in a pain free buying and finance process. I love my new Jeep Grand Cherokee and I got it for an awesome deal. I would definitely drive 4 hours again and again to deal with the excellent crew they have working there and for the money I was able to save! More
I was qouted $90 for 5 tires mounted/balanced and TPMS transfer, but when I came they qouted me so many different prices. Their service advisors don't know what they are talking about. They said, the ca transfer, but when I came they qouted me so many different prices. Their service advisors don't know what they are talking about. They said, the car needed to reprogram after TPMS tranfering to the new wheel. I told them no it does not have to unless it's a new TPMS or from a different car, but they kept telling me that it has to. I told the guy, that you guys are ridiculous and tired of you guys. He said, then don't ever come here. What a bad customer service. More
Salesman Mr. Richard Slater at Koons Chrysler Dodge Jeep in Tysons, VA on Route 123 is the person to ask for when wanting to purchase or lease a new or used vehicle. Even if you are looking for another bra in Tysons, VA on Route 123 is the person to ask for when wanting to purchase or lease a new or used vehicle. Even if you are looking for another brand (Ie. Chevy, Toyota, Honda) Richard can work with you since Koons sells many brands in the Greater DC market at their many dealerships. He is a veteran automotive salesman who is low key, honest, knowledgeable, and sincere. Richard was extremely helpful when trying to locate and secure the Jeep I was looking for my wife, he took ample time to explain the vehicles features, go over the terms of purchase, negotiate successfully on my behalf with his general manager to put me in the new Jeep Grand Cherokee for my wife. When I came for a test drive of the vehicle we had identified over the phone he had it cleaned with a full tank of gas in advance ready to go waiting for my wife and me. Very positive thinking indeed! After we took a drive and loved the Jeep it was just paperwork since the vehicle was already basically prepped. Few dealerships and salesman operate this way. To add icing on the cake, Richard called me during the first week after purchase to see if all was okay, if I had any questions and just generally to get my feedback. He is a real professional and a genuine nice guy. I will call him first next time I am looking for a new vehicle. 5 and a half stars out of 5. More
My husband and I purchased a new Jeep Cherokee at Koons Tysons Chrysler Dodge Jeep Ram about 2 weeks ago and were very happy with the Customer Service we received. We were both prepared to deal with pushy Tysons Chrysler Dodge Jeep Ram about 2 weeks ago and were very happy with the Customer Service we received. We were both prepared to deal with pushy salespeople and rigid price lines, but were pleasantly surprised to have a hassle-free, satisfying buying experience. We worked with Harris Durrani, a very professional, personable sales associate with many years of experience. He knew the product inside and out, and made sure we were satisfied with our purchase. We also spoke with Sales Manager Phil Arellano and General Manager James Morris, both very impressive, competent gentlemen who worked with us to get the best deal in town. We could not be happier with the staff of Koons Tysons Chrysler Dodge Jeep Ram and would highly recommend this dealer for a wonderful overall car-buying experience. More
My wife and I recently purchased two vehicles from Koons My wife and I recently purchased two vehicles from Koons Tysons Chrysler Dodge Jeep Ram, and we could not be happier with the sale. Harris Durra My wife and I recently purchased two vehicles from Koons Tysons Chrysler Dodge Jeep Ram, and we could not be happier with the sale. Harris Durrani was our sales rep and we can honestly say that we have never worked with such a friendly, respectful and diligent sales associate before. To be honest, the whole team was outstanding, it's really no wonder why they do as well as they do. Harris really stood out to my wife and I, he worked with us from 9am until close to make sure that every detail and expectation was met, never once leading either of us to feel rushed. Harris literally made the sale fun and completely stress free. The vehicle that I was looking for was not on the lot, it was actually 180 miles away and Harris and the guys over at Koons in Tyson's got it delivered that very night. Sadly, the truck arrived scratched from the previous dealer so Harris and the team immediately worked with us to get it fixed that very week. Harris scheduled with the body shop and with the in-house car rental, he took care of everything and we couldn't be more impressed. To the guys over at Koons in Tyson's (Tracy H.), amazing job, really outstanding!!!, Harris, you've got our recommendation anytime, we can't thank you enough! All the best to you guys! More