Koons Tysons Chrysler Dodge Jeep Ram

Came in to simply look at jeeps for a possible purchase...and ended up buying one on the spot! Harris was very friendly and relatable. He asked the right questions and got us exactly what we were purchase...and ended up buying one on the spot! Harris was very friendly and relatable. He asked the right questions and got us exactly what we were looking for. He didn't beat around the bush, which we appreciated. He gave us a great price in a timely manner-PLUS-he bought me a Jeep hat because I am a first time Jeep owner! :) I will always recommend coming to any of the Koons dealerships, since we have been purchasing cars from this corner of Tyson's for decades. I would HIGHLY recommend visiting Harris at the Chrysler/Jeep station and checking out all the great deals offered!! :) More

Expecting a typical pushy and aggressive salesman, I was pleasantly surprised when I showed up at Koons and was assisted by Laura Hall. She made my purchasing experience very pleasant, comfortable, and reas pleasantly surprised when I showed up at Koons and was assisted by Laura Hall. She made my purchasing experience very pleasant, comfortable, and reassuring. I came in with plenty of questions about the Jeep Wrangler that I was hoping to buy, and with her help I was able to confidently make my decision after just one trip to the dealership. She was able to help me save thousands of dollars that I wasn't expecting to save, a huge factor as I am a recent grad with limited funds to work with. Laura helped me find the exact car that I wanted, every feature included, and had it available for me instantly. I never once felt pressured to buy; she gave me the information and let me decide entirely for myself. I would highly recommend Laura for any sales at Koons! More

Tom was very helpful and courteous. Living 4 hours away from Tyson's Corner, he assured me on the price of the Ram I was purchasing as well as my trade. It made me feel comfortable and confident I was gett from Tyson's Corner, he assured me on the price of the Ram I was purchasing as well as my trade. It made me feel comfortable and confident I was getting a fair deal before making the long drive. When I arrived at the dealership, Tom already had my new truck full of gas and fully prepped. He showed me all the features and how to operate the UConnect. This is the 5th vehicle I've purchased brand new, and it was the most pleasant experience out of all the different dealerships I've dealt with. Great value and great customer service. More

What a great customer service. I buy cars once a year and I have never dealt with anyone like Richard(Rich) Slater. He is the best Sale Rep I’ve worked with. He has great customer service skills both on the I have never dealt with anyone like Richard(Rich) Slater. He is the best Sale Rep I’ve worked with. He has great customer service skills both on the phone and in person, excellent communication skills and delivers what he promises. Koons of Tysons should be proud to have Rich on their team. I would buy a car from Rich any day. We need more people like Rich in this town. More

This was the best experience that we have ever had at a dealership. Only thing which was out of their hands was higher payment than wanted. Overall great vehicle. Richard Slater and Jimmy Collier were grea dealership. Only thing which was out of their hands was higher payment than wanted. Overall great vehicle. Richard Slater and Jimmy Collier were great and made the experience a great one. Also thanks to James Morris for working on getting us into the vehicle we wanted. More

He helped me decide what to get my daughter for her first car. I purchased the Dodge Dart Limited and could not be happier. He was knowledgeable and great to work with. I had been looking for several week car. I purchased the Dodge Dart Limited and could not be happier. He was knowledgeable and great to work with. I had been looking for several weeks and he made this a very simple process and was out with the new car in less than an hour. Extremely happy! More

This was the best car buying experience I ever had. Harris called me first thing after I expressed interest in a new Jeep Grand Cherokee and he went to work immediately after that making sure that the Harris called me first thing after I expressed interest in a new Jeep Grand Cherokee and he went to work immediately after that making sure that the exact vehicle I wanted was on the lot when I arrived. More

Since my wife and I were coming in from out of State, we called in advance to let the dealership know what vehicle we were interested in. When we arrived, "our vehicle" was already parked in front of the sh called in advance to let the dealership know what vehicle we were interested in. When we arrived, "our vehicle" was already parked in front of the showroom and our salesman (Jeff Hever) spent a good 20 minutes expertly describing the many features of the vehicle. He then played the role of navigator as we took the vehicle on a long test drive around town. By the time we returned, he had already had an appraisal for the vehicle we intended to trade in. More

Submitted service request and never heard from the service department. It seems to me that if the dealership has an online request form, each and every request should be addressed. service department. It seems to me that if the dealership has an online request form, each and every request should be addressed. More

Harris was great! Friendly, efficient and knowledgeable about the Jeep Grand Cherokee we bought. He took the time to answer our questions and was quick and efficient in calculating the different options we about the Jeep Grand Cherokee we bought. He took the time to answer our questions and was quick and efficient in calculating the different options we wanted. We stayed within our budget and he had some good tips to give us on how to save money on some options. As this was our first purchase in the US, Harris was very patient with us and I would definitely recommend him to anyone looking to buy a Jeep or any other car sold in his dealership! More