Koons Tysons Chrysler Dodge Jeep Ram | Page 50

Great dealership..no surprises.. Richard Slater was our sales person.. he was very nice and real..i didn't get that feeling like he was trying to push me on a car like you do from other dealership sales p sales person.. he was very nice and real..i didn't get that feeling like he was trying to push me on a car like you do from other dealership sales ppl. More

Horrible experience. Took in a vehicle for pre-paid oil change and multi-point service at 4pm for a 4:30 appointment. I was told at approximately 4:50 that the brakes were worn down to 25% and the rotors change and multi-point service at 4pm for a 4:30 appointment. I was told at approximately 4:50 that the brakes were worn down to 25% and the rotors needed to be replaced. I said thanks, but I no longer lived in the area and would take it some place near my home instead. The service rep said to remain in the waiting area until they finished the work. I saw him again at 5:45 and he didn't say anything. At 6pm I asked about the status and got a blank stare. He said it had been ready for a while now and that he'd told me when it was ready. I said that the last thing he said was for me to remain in the waiting area, and he said "oh, yeah, that's right. Sorry." I believe it was the on-duty service manager who went out to verify the vehicle was ready while I signed the release papers. He gave me a pat on the arm and said something like "thanks for understanding". The paperwork noted the vehicle was ready at 4:55pm. More

I contacted the dealership and explained to Jeff my credit situation and he assured me that he would be able to help me out with little money down. Throughout my experience Jeff responded less and les credit situation and he assured me that he would be able to help me out with little money down. Throughout my experience Jeff responded less and less to my emails even though he said that he would get me an answer right away. At one point it took him over 40 hours to respond, leaving me hanging on whether I could be approved or not. Finally when he got back to me he told me that I needed to put at least 45% of the vehicles worth as a down payment. They also ran my credit twice to add two more hard credit inquiries. More

I purchased a used vehicle from this dealership. I called the dealership at closing time on a sunday night (during a NFL playoff game) and Noah Foreman answered the phone. Even though the dealership was pass the dealership at closing time on a sunday night (during a NFL playoff game) and Noah Foreman answered the phone. Even though the dealership was passed it closing time, Noah remained on the phone. He was supportive and not aggressive about a used vehicle I was inquiring about from the internet. I told Noah that I wanted to buy that vehicle and I would be at the dealership first thing in the morning. When I arrived at the dealership the next morning, the vehicle was clean and serviced waiting on me at the time we discussed. All the paperwork was in order and ready to go. Needless to say the process was painful and straight to the point. No kidding around and no hassling from Noah. I was out of the dealership in less than 2 hours and on my way home. Noah was very professional and accommodating. I will definitely recommend buying and would buy another vehicle from Noah Foreman at any dealership. More

Harris was so easy to work with throughout the entire process - test drive, negotiation, closing the deal and delivery. Just very friendly, zero pressure, took the time to explain certain aspects of the process - test drive, negotiation, closing the deal and delivery. Just very friendly, zero pressure, took the time to explain certain aspects of the pricing and we both worked out a very fair price for the overall deal (trade-in and purchase price). The process was easy and fast and even with the final paperwork, Kerri was fantastic. Would highly recommend working with Harris and buying a car at Koons. More

Have purchased dozens of cars in my live. Rarely have had the service, expertise, knowledge and easy going nature of a salesman like Noah. Outstanding representative of that dealership. He is the reason I bo the service, expertise, knowledge and easy going nature of a salesman like Noah. Outstanding representative of that dealership. He is the reason I bought the jeep there and will recommend others do the same. The management and finance folks made the process as simple as possible. Thank you Koons! And especially Noah. More

I would recommend Jeff to anyone who is looking to purchase a new vehicle. Jeff was extremely professional throughout the entire process from start to finish. When I arrived at the dealership Jeff h purchase a new vehicle. Jeff was extremely professional throughout the entire process from start to finish. When I arrived at the dealership Jeff had my jeep out front ready to go. He spent a good 25-30 minutes with me making sure I understood every feature the jeep had to offer. I would recommend Jeff to anyone and will be sure to ask for him again in the future. More

My experience with this dealership has always been great! I purchased my vehicle in 2005 from a dealership just a few blocks up the street from this Koons dealership. Koons brought that dealership during t I purchased my vehicle in 2005 from a dealership just a few blocks up the street from this Koons dealership. Koons brought that dealership during the height of the recession, but I have never felt any less of a customer. My car has always been serviced well, and I receive regular email reminders when it is time to bring the car in for routine maintenance. Adam seems to go the extra mile in helping customers feel welcome and comfortable. I need quite a bit of service to my vehicle, as I had missed a couple of maintenance appointments. Adam explained what my vehicle needed and why. He even went out of his way to help me transfer some boxes from my rental vehicle to my own car, when I came in to pick it up. When I am ready to purchase a new vehicle, this is where I will purchase it from. Excellent dealership, Excellent service and Excellent people!! Thank you, Koons! More