Koons Tysons Chrysler Dodge Jeep Ram
Vienna, VA
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Harris was so easy to work with throughout the entire process - test drive, negotiation, closing the deal and delivery. Just very friendly, zero pressure, took the time to explain certain aspects of the process - test drive, negotiation, closing the deal and delivery. Just very friendly, zero pressure, took the time to explain certain aspects of the pricing and we both worked out a very fair price for the overall deal (trade-in and purchase price). The process was easy and fast and even with the final paperwork, Kerri was fantastic. Would highly recommend working with Harris and buying a car at Koons. More
Have purchased dozens of cars in my live. Rarely have had the service, expertise, knowledge and easy going nature of a salesman like Noah. Outstanding representative of that dealership. He is the reason I bo the service, expertise, knowledge and easy going nature of a salesman like Noah. Outstanding representative of that dealership. He is the reason I bought the jeep there and will recommend others do the same. The management and finance folks made the process as simple as possible. Thank you Koons! And especially Noah. More
I would recommend Jeff to anyone who is looking to purchase a new vehicle. Jeff was extremely professional throughout the entire process from start to finish. When I arrived at the dealership Jeff h purchase a new vehicle. Jeff was extremely professional throughout the entire process from start to finish. When I arrived at the dealership Jeff had my jeep out front ready to go. He spent a good 25-30 minutes with me making sure I understood every feature the jeep had to offer. I would recommend Jeff to anyone and will be sure to ask for him again in the future. More
My experience with this dealership has always been great! I purchased my vehicle in 2005 from a dealership just a few blocks up the street from this Koons dealership. Koons brought that dealership during t I purchased my vehicle in 2005 from a dealership just a few blocks up the street from this Koons dealership. Koons brought that dealership during the height of the recession, but I have never felt any less of a customer. My car has always been serviced well, and I receive regular email reminders when it is time to bring the car in for routine maintenance. Adam seems to go the extra mile in helping customers feel welcome and comfortable. I need quite a bit of service to my vehicle, as I had missed a couple of maintenance appointments. Adam explained what my vehicle needed and why. He even went out of his way to help me transfer some boxes from my rental vehicle to my own car, when I came in to pick it up. When I am ready to purchase a new vehicle, this is where I will purchase it from. Excellent dealership, Excellent service and Excellent people!! Thank you, Koons! More
We went to Koons to purchase a specific used BMW in their inventory. When we arrived, Tim was extremely friendly and informative regarding the vehicle we were looking at and comparing it to some of the other inventory. When we arrived, Tim was extremely friendly and informative regarding the vehicle we were looking at and comparing it to some of the other options we were considering. He made the decision making process very easy and pressure-free and we left with a great deal on the car we wanted. He went to bat for us on several fronts and has remained extremely helpful and professional since our purchase as well. We would recommend both Koons for the car-shopping atmosphere they create and Tim for his excellent service and professionalism. More
Harris delivered exceptional service, including up front and transparent discussions of pricing. He was extremely knowledgeable about both the dealership and the products. This was by far the best car buyi and transparent discussions of pricing. He was extremely knowledgeable about both the dealership and the products. This was by far the best car buying experience we have ever had. Tre helped through the trade-in process and found us the exact car we were looking for and at an even lower price than we expected. This is the third car that we have purchased from a Koons dealership and we won't be going anywhere else for future car buying needs. More
Noah was awesome. We walked in without any appointment and he brought us right out for a test drive and was very helpful. We were shopping around for cars and were not sure if we would purchase one tha and he brought us right out for a test drive and was very helpful. We were shopping around for cars and were not sure if we would purchase one that day, the main reason we did was because of Noah's help. He gave a ton of feedback through the process and was honest and attentive. I would recommend anyone to Koons and specifically to deal with Noah. (One negative was after we decided on the car, we waited for a very long time to get through the process. One woman sold us some waxing package which had value and we bought it but was just painful to sit through. Also Finance took forever, make sure you block off sometime) All in all I would go back to Koons to see Noah if I was ever in the market for another car. The guy worked hard for us and made us comfortable with our purchase. More
I live in Richmond Virginia and I came across a jeep that I was interested in on Koon's website. I called them up and talked to Harris Durrani. He held the jeep for me since I was not able to make the trip t I was interested in on Koon's website. I called them up and talked to Harris Durrani. He held the jeep for me since I was not able to make the trip that day. When I arrived the next day, the jeep was waiting for me in the garage cleaned up and washed, ready for a test drive. I test drove the jeep, loved it, and purchased the jeep. Harris made it extremely easy throughout the sales process and wasted none of my time by having the jeep ready to go out the door on my arrival. If you are planning on purchasing a vehicle at Koon's, I would advise you to do it with Harris. More
Great price, great service. The main reason this review is being done is to acknowledge my sales man Tom Ames. I couldn't be happier with the service he provided. We have already purchased 2 Jeeps throug is being done is to acknowledge my sales man Tom Ames. I couldn't be happier with the service he provided. We have already purchased 2 Jeeps through him. I often move for work and would seriously consider traveling back to this dealer to work with Tom again in the future. More
Excellent purchasing experience, I have purchased three vehicles over the internet and this was by far the best experience received coming from Jeff Hever and Koons dealership. No longer time wasted over vehicles over the internet and this was by far the best experience received coming from Jeff Hever and Koons dealership. No longer time wasted over haggling on purchase price and trade in value. Had a firm price coming in on the new vehicle purchased and my trade in, was able to quickly finalize the bottom line and out the door very minimal time. This made for an excellent buying experience since I made the effort to drive up from another start. Thank you for your customer appreciation and consideration. More