Koons Tysons Chrysler Dodge Jeep Ram

Harris Rocks Harris Durrani of Koons Dodge-Jeep provided top quality service to my wife and me last week as we bought two new cars from him. He was great with fol Harris Durrani of Koons Dodge-Jeep provided top quality service to my wife and me last week as we bought two new cars from him. He was great with follow-up, excellent in locating and trading for the specific cars we wanted, and professional in his outlook and demeanor. He took us through every facet of the process and was extremely knowledgeable about the cars themselves. It was a very positive experience. Koons is lucky to have such a top-notch salesman. More

Harris Durrani is an excellent sales person. My wife and I had been to 8 dealers when we first visited Koons Tysons Chrysler and met Harris. What a pleasant surprise it was to met and work with H My wife and I had been to 8 dealers when we first visited Koons Tysons Chrysler and met Harris. What a pleasant surprise it was to met and work with Harris. He was knowledgeable, personable and honest. He spent considerable time helping us understand answers to our questions and went out of his way to provide us with information we requested. Overall, our buying experience was outstanding. We would recommend Harris to anyone in the market for a Chrysler product. More

Harris Durrani is fantastic!!! My wife and I came in to look at trucks because we were in the area by chance. Little did I know that I would be meeting the last car salesperson tha My wife and I came in to look at trucks because we were in the area by chance. Little did I know that I would be meeting the last car salesperson that I will be working with until he retires. Harris Durrani helped my wife and I have the best experience possible while purchasing our truck. He was kind, friendly and extremely knowledge. He has a great no B.S. bedside manner that made the whole experience very enjoyable. It was the most fun I have had spending $$$ in a long time. Thanks!!! More

Poor customer service Our sales experience at Koons seemed to go very well. We were happy with our sales experience when we purchased the car and brought the car home the s Our sales experience at Koons seemed to go very well. We were happy with our sales experience when we purchased the car and brought the car home the same day. However, our experience with Koons on the service center side has not been great. While I do not wish to disclose the specific details of our most recent experience, we were not treated nicely and will definitely not be returning our vehicle here. More

Best Car Buying Experience Ever - No Hassel or Headaches I worked with Harris Durrani last weekend to purchase a Jeep Wrangler. I went to the dealership anticipating to just look around and see what they had I worked with Harris Durrani last weekend to purchase a Jeep Wrangler. I went to the dealership anticipating to just look around and see what they had, but after working with Harris I knew I would be leaving with a new car that day. He was very diligent and listened to all of my wants and needs and didn't waste my time showing me something that didn't fit those needs. At the same time he didn't take me directly to the highest priced Jeep Wrangler and tried to force me into that he truly too the time to explain to me the difference between the types of Wranglers and put me into the best fit for me. He was very knowledgeable of the product and explained everything in detail as a customer would understand. I would truly recommend that anyone looking to purchase a new car should work with Harris, he made the buying process stress-free and enjoyable. More

Internet "WOW" price non negotiable! Went in looking for a used car with cash on hand. After several test drives, I was ready to make a deal. Apparently this dealership does not negotiat Went in looking for a used car with cash on hand. After several test drives, I was ready to make a deal. Apparently this dealership does not negotiate their "WOW" internet price. Sales person didn't even give me a chance to make an offer. Unless your at CARMAX there is no such thing as non negotiable. Went to another dealership a week later and negotiated the purchase of a used car. Apparently this dealership would rather sit on their cars than sell them. If you do decide to go to this dealership, make sure to ask them if their "WOW" price is negotiable so you do not waste your time! More

Excellent Professional Service I had an excellent experience purchasing a new Jeep Cherokee. Bill Lacey knows his cars! He spent lots of time over multiple visits, making sure that I had an excellent experience purchasing a new Jeep Cherokee. Bill Lacey knows his cars! He spent lots of time over multiple visits, making sure that I was comfortable with the car that I selected. He was prepared to answer my endless questions. On the rare occasion that he didn't know an answer, he immediately found the information for me. On top of that, he had great patience with teaching me how to use all the new features in this car and even connected my phone to blue tooth. A true professional who believes in giving his clients excellent service! The other members of the staff were also very professional, pleasant, and streamlined the entire sale. More

Great Experience - hassle free buying We had a great experience with Harris. He was extremely knowledgeable and answered all of our questions. The process was hassle free and done very qui We had a great experience with Harris. He was extremely knowledgeable and answered all of our questions. The process was hassle free and done very quickly. He was very transparent and comprehensive throughout the whole process. We were highly pleased with the level of customer service and would buy from him again. More