Koons Tysons Chrysler Dodge Jeep Ram

Quality Customer Service I just purchased a 2015 Chrysler 200 S with the help of my father. My father and I came out to the dealership yesterday and we were greeted before we I just purchased a 2015 Chrysler 200 S with the help of my father. My father and I came out to the dealership yesterday and we were greeted before we even made it to the door. The service was A1 all around. Harris was so helpful from beginning to end. I initially thought I wanted a Jeep Wrangler but once Harris showed me the Chrysler & it's features, I was sold. He made sure we understood everything. I noticed the dealership has the #1 sales team in the region & I see why. Great experience plus I can't stop looking out the window at my new car!!! More

Thank you Mr. Garret Dressler Excellent approach! We were wondering around in the new cars' parking after a heavy snow storming and here comes Garret; walking out with friendly g Excellent approach! We were wondering around in the new cars' parking after a heavy snow storming and here comes Garret; walking out with friendly greeting; and voila he got the sale for our new 2015 Wrangler Unlimited The first American made car in our family. More

great experience I had the pleasure of working with Harris Durrani, he is a great salesman and it was one of the fastest sales for both of us. Everyone from finance to I had the pleasure of working with Harris Durrani, he is a great salesman and it was one of the fastest sales for both of us. Everyone from finance to service (Harry Stein) were great I would definitely recommend Harris Durrani and the rest of their team to anyone looking for a new or used vehicle. Thanks again! Larry More

Great Experience My wife and I were looking for a new Cherokee. We had not decided on a new or used model so we decided to go to Koons and look at both new and used. W My wife and I were looking for a new Cherokee. We had not decided on a new or used model so we decided to go to Koons and look at both new and used. We met Harris and explained to him what we were looking for. He spent 5 hours gong over every detail of pro and cons of new vs used. He could not have been more knowledgeable or helpful. His patience and understanding of our needs made it a great experience More

2014 Ram 1500 Jason was great to work with on the purchase of my 2014 Ram 1500. Could not ask for more on the price of the truck I bought and the value for my tr Jason was great to work with on the purchase of my 2014 Ram 1500. Could not ask for more on the price of the truck I bought and the value for my trade in. I would recommend this dealership and found the negotiating fair and left with a great truck. More

Worst service experience My Jeep Grande Cherokee had a few recalls and other service work so I scheduled an appointment for a few weeks out with Koons to get it resolved. Whe My Jeep Grande Cherokee had a few recalls and other service work so I scheduled an appointment for a few weeks out with Koons to get it resolved. When I made the appointment, I specifically told them the two recalls I had, that my windshield wiper nozzle had broken and the leather on my dash came loose. When I went for my appointment and spoke with the service person, they informed me the parts for the recall weren't available so I couldn't get that fixed. They said they'd have the service manager look at the dash and they'd fix the nozzle. After 30 minutes of waiting, they said the nozzle was fixed. The service person said the service manager said that I must have done something to mess up the dash and it wouldn't be covered. That was disappointing but at least I got my nozzle fixed. I got home that night and the windshield wiper fluid light came on. I popped the hood and the nozzle was still broken! They had just pushed it back together even though the plastic had broken apart. The story keeps going but it ended well. I spoke with Chrysler and they showed no records of the service manager ever even looking at my dash. I wound up going to another dealer and had everything taken care of without a problem. I would never use Koons for service and doubt I'd even consider them for a new car purchase. Easily the worst experience I've ever had. More

Grand Cherokee I worked with Harris and his team at Koons Jeep; Harris made the process very easy and he is a professional. I will be recommending friends and famil I worked with Harris and his team at Koons Jeep; Harris made the process very easy and he is a professional. I will be recommending friends and family to this dealership in the future. More

Great Experience and Great Deal My sales person, Laura Hall, was extremely vested in getting me the car that I wanted. She was very nice and made my entire buying experience pleasant My sales person, Laura Hall, was extremely vested in getting me the car that I wanted. She was very nice and made my entire buying experience pleasant. After some negotiating with finance, we couldn't reach my number and I was going to walk. The general manager, James Morris, stepped in and made my deal happen. I would highly recommend this dealership. My girlfriend and I both bought cars here; they gave us well over blue book for our trades and great prices on the vehicles we got. More

Great experience...very knowledgeable. Harris was easy to work with, very knowledgeable about the vehicle, and took the time to answer all of our questions as we were looking af our options Harris was easy to work with, very knowledgeable about the vehicle, and took the time to answer all of our questions as we were looking af our options. More

Car Shopping I dealt with Laura during my car search. She is excellent to work with and extremely knowledgeable on the models I was considering. I give her a 10. I dealt with Laura during my car search. She is excellent to work with and extremely knowledgeable on the models I was considering. I give her a 10. More