Koons Tysons Chrysler Dodge Jeep Ram

This is the 4th car I have purchased from Koons Excellent service Tyler McPherson my salesman has been extremely exceptional in all my purchases Always kept me up to date as the the process m Excellent service Tyler McPherson my salesman has been extremely exceptional in all my purchases Always kept me up to date as the the process moved along I highly recommend Koons and salesman Tyler McPherson for your next purchase Best regards Charlie More

Tried to cancel the gap & maintenance contract with the finance department, they requested information, provided the information and that is where the process stopped. Continued to call, left multiple mess finance department, they requested information, provided the information and that is where the process stopped. Continued to call, left multiple messages and contact info for a return call, that fell on deaf ears. They are very responsive when they want money, but not to responsive to ensure the service when a cancelation for a contact is requested. More

Overall great experience from day 1 to pick up day. Very fast response time through email and always informative. Very fast response time through email and always informative. More

Great service was serviced on good time. Car was clean and called me right on tomr Car was clean and called me right on tomr More

I can Always count on reliable service when I bring my vehicle to Koons Tysons Chrysler Dodge Jeep Ram. vehicle to Koons Tysons Chrysler Dodge Jeep Ram. More

Bianca, my sales person, was so easy to work with! Smart, profesional, funny and eager to close a deal. Just the type of salesperson you want on your team. In the end, we could not make it work. Not b Smart, profesional, funny and eager to close a deal. Just the type of salesperson you want on your team. In the end, we could not make it work. Not because they don't have great prices nor because they made the buying process difficult, but simply because they did not have exactly what I needed. If you need a new car and live miles away, make sure you call this dealership. As long as they have your car, I think you will be pleased with what you will drive off the lot with or have delivered! Make sure to ask for Bianca if you are serious about buying and want a great deal! Also, Herbie the sales manager was great to work with as he tried his best to get this done! Go Koons! More

Professional team that assisted thru custom order process. Vehicle delivery time was long due to things beyond our control (Safety recall/ UAW Strike). Very pleased with service provided and trans process. Vehicle delivery time was long due to things beyond our control (Safety recall/ UAW Strike). Very pleased with service provided and transparency from order date of 8 Mar until driving it home on 4 Nov. Will do business with their team again when it is time for the next replacement vehicle. More

Very friendly and helpful and got to the bottom of a stubborn problem!! Recommend very much stubborn problem!! Recommend very much More

Very nice and professional repair done on time but very expensive next time I will check an other alternative first expensive next time I will check an other alternative first More

This hanky second vehicle purchase from Koon’s. I liked that we did everything remotely. I only went to the dealer at the very end for them to evaluate my trade in person. Prior to that they gave m I liked that we did everything remotely. I only went to the dealer at the very end for them to evaluate my trade in person. Prior to that they gave me an offer site unseen but I wanted a little more so they needed to see it in person. Otherwise the Salesperson was willing to bring me the new vehicle and drive away in my trade. On the day I went to the dealership, told them I only had 1 hour due to work commitments. I was pleasantly surprised that I was in with my trade and out with my new vehicle in under an hour. I never felt rushed though. We had talked numbers on the phone, the new vehicle was clean, filed and prepped to go. We signed everything quickly and I was on my way. I couldn’t have been easier. More