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Koons Tysons Chrysler Dodge Jeep Ram

Vienna, VA

3.7
658 Reviews

2050 Chain Bridge Road

Vienna, VA

22182

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Showing 658 reviews

November 28, 2023

Overall great experience from day 1 to pick up day. Very fast response time through email and always informative. More

by Zach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BRIAN HILLERICH
Nov 29, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Zach, we're glad to know your experience with the team at Koons Tysons Chrysler Dodge Jeep Ram was great from start to finish. Thanks for sharing and enjoy the ride!

November 22, 2023

Great service was serviced on good time. Car was clean and called me right on tomr More

by Yflicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Orcutt
Nov 23, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

It was our pleasure to complete your service here at Koons Tysons Chrysler Dodge Jeep Ram. Thanks for the kind words and stellar review, we appreciate it!

November 21, 2023

I can Always count on reliable service when I bring my vehicle to Koons Tysons Chrysler Dodge Jeep Ram. More

by Papa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Nov 22, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

We're glad to know you can always count on us for reliable service! Thanks for trusting your vehicle with Koons Tysons Chrysler Dodge Jeep Ram. We appreciate the positive feedback!

November 18, 2023

Bianca, my sales person, was so easy to work with! Smart, profesional, funny and eager to close a deal. Just the type of salesperson you want on your team. In the end, we could not make it work. Not b More

by saysthereader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bianca, Herbie
Nov 20, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

We appreciate your kind words about Bianca and Herbie! It's a bummer we couldn't find the exact match for you this time, but our team at Koons Tysons Chrysler Dodge Jeep Ram is always here to help. We hope to see you again when it's time for your next vehicle search. Safe travels until then!

November 15, 2023

Professional team that assisted thru custom order process. Vehicle delivery time was long due to things beyond our control (Safety recall/ UAW Strike). Very pleased with service provided and trans More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Hillerich
Nov 15, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Tom, we're glad to know that you had a positive experience with our team here at Koons Tysons Chrysler Dodge Jeep Ram. We appreciate your patience during the process and look forward to assisting you again in the future! Take care!

November 09, 2023

Very friendly and helpful and got to the bottom of a stubborn problem!! Recommend very much More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tahir and Joe
Nov 09, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Mo, it's great to hear that our team resolved the issues with your vehicle! Thank you for choosing Koons Tysons Chrysler Dodge Jeep Ram for your service needs and leaving us a five-star review.

November 09, 2023

Very nice and professional repair done on time but very expensive next time I will check an other alternative first More

by Danbarbet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 10, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Hi Dan! While we are glad to know that you found our service professional at Koons Tysons Chrysler Dodge Jeep Ram, we're also sorry to hear that you were dissatisfied with our pricing, as we strive to remain fair and competitive in that regard. We appreciate your feedback and understand that pricing is an important factor for our customers. If there is anything more we can do to improve your visit or earn your 5 stars, please don’t hesitate to reach out. Thank you!

November 03, 2023

This hanky second vehicle purchase from Koon’s. I liked that we did everything remotely. I only went to the dealer at the very end for them to evaluate my trade in person. Prior to that they gave m More

by toml1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Orcutt
Nov 06, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Tom, we're glad to know that your second purchase at Koons Tysons Chrysler Dodge Jeep Ram went smoothly! Thanks for taking the time to share this feedback about our remote process and our efficient service. Enjoy your new vehicle!

October 25, 2023

In for general maintenance, two new tires, alignment, state inspection and emissions. Friendly and courteous. More

by john.zirkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Orcutt
Oct 26, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

John, we're glad to know you had a positive experience with our team at Koons Tysons Chrysler Dodge Jeep Ram. Thanks for trusting us with your vehicle's maintenance and inspections!

October 11, 2023

Taher was excellent. He communicated with me and let me know what my vehicle needed. I appreciate his help! Will be back on the future. Thanks so much! More

by lhazard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sure who
Oct 12, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thanks for the shout-out! We're glad to know Taher was able to assist you effectively at Koons Tysons Chrysler Dodge Jeep Ram. We look forward to seeing you again down the road!

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