Koons Tysons Chrysler Dodge Jeep Ram

They made the car buying experience very easy, drove 2 hours to look at a used vehicle they had and drove it home that night! hours to look at a used vehicle they had and drove it home that night! More

I was interested in purchasing a used Cadillac. CTS V being advertised at their dealership. I called the dealer to make sure it was available and was told it had sold. Still being advertised days la CTS V being advertised at their dealership. I called the dealer to make sure it was available and was told it had sold. Still being advertised days later i called again and was told it was in storage. I made an appointment to see it the next day, I called before I left home as it was an hour away and was told it was being cleaned up; When I got there no car to look at. Very annoyed i went home and called a manager. he looked it up and told me it was sold. that car is still in an ad! Very frustrating! I did find one recently newer and with less miles. I will never call Koons again looking for anything! More

This was the smoothest car buying experience! Everyone was so easy to work with and kind! They made the car buying experience a breeze! Everyone was so easy to work with and kind! They made the car buying experience a breeze! More

Let me start by saying I've been in the car business for 35 years and bought thousands of cars from dealerships! This place is rotten … I took a flight in and wired money the day before. Got to dealership a 35 years and bought thousands of cars from dealerships! This place is rotten … I took a flight in and wired money the day before. Got to dealership at 4:30 looked car over and got ready to do paperwork and they where still trying to get me to finance the car .and in already paid for it .. treated me like i was a criminal on a $60,000.00 used vehicle. I was stranded no hotel no transportation and the only way i could take the car is to have my credit run and leave another $20000 down payment! This place should be shut down! THE GENERAL MANAGER NEEDS TO BE FIRED! NEVER AGAIN!!!! More

Excellent experience with salesman Leo Alsalih. We scheduled appointment to look at a used car on a Saturday morning. The car was ready when we arrived so we could take it for a test drive. As p We scheduled appointment to look at a used car on a Saturday morning. The car was ready when we arrived so we could take it for a test drive. As part of the purchase, the dealership was going to buff out some minor scratches in the finish. Leo made arrangements for the work to be completed & it was done flawlessly. Very happy with the overall process. Highly recommend working with Leo! More

I just bought a new Jeep Cherokee L from Koons! This is my preferred dealership, and the staff from the manager Erica to my excellent salesperson Izzy always takes great care of me. I’m so excited This is my preferred dealership, and the staff from the manager Erica to my excellent salesperson Izzy always takes great care of me. I’m so excited for my new truck! More

This is the 4th car I have purchased from Koons Excellent service Tyler McPherson my salesman has been extremely exceptional in all my purchases Always kept me up to date as the the process m Excellent service Tyler McPherson my salesman has been extremely exceptional in all my purchases Always kept me up to date as the the process moved along I highly recommend Koons and salesman Tyler McPherson for your next purchase Best regards Charlie More

Tried to cancel the gap & maintenance contract with the finance department, they requested information, provided the information and that is where the process stopped. Continued to call, left multiple mess finance department, they requested information, provided the information and that is where the process stopped. Continued to call, left multiple messages and contact info for a return call, that fell on deaf ears. They are very responsive when they want money, but not to responsive to ensure the service when a cancelation for a contact is requested. More