Koons Tysons Chrysler Dodge Jeep Ram
Vienna, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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They were absolutely easy to deal with. I traded in 2 Jeep Wranglers & purchased a Gladiator. Justin Conley my salesman was awesome he made sure everything went smoothly and they even del I traded in 2 Jeep Wranglers & purchased a Gladiator. Justin Conley my salesman was awesome he made sure everything went smoothly and they even delivered my Gladiator, picked up my trade-ins. The finance department emailed me & FedEx'd my documents. It has never been that easy when I've purchased vehicles in the past. More
Victor Sorto, our service advisor, was excellent, as always. His customer service commitment is evident in all of his actions. He is knowledgeable, responsive and accessible. His ability to address cust always. His customer service commitment is evident in all of his actions. He is knowledgeable, responsive and accessible. His ability to address customer vehicle concerns and to maintain contact and provide timely updates is exemplary. We always ask for Victor by name for all of our service needs and he is an invaluable asset to your organization. More
Brought my Ram truck in for service. Victor met me at my truck with a friendly greeting and quickly checked me in. Walked me to the customer lounge and when my truck was ready came to let me know. Very posi truck with a friendly greeting and quickly checked me in. Walked me to the customer lounge and when my truck was ready came to let me know. Very positive experience. More
I bought my car 7 months ago, I’m still waiting for my car key.then man VICTOR promise me it will send after one month.why you liar with customers this is not professional. car key.then man VICTOR promise me it will send after one month.why you liar with customers this is not professional. More
Again, my service rep., Victor hade set up my appt. for 7:00 AM & was there to take me right in. We reviewed current car repair/replacement including oil change, injection updates, & overall assessments. 7:00 AM & was there to take me right in. We reviewed current car repair/replacement including oil change, injection updates, & overall assessments. Work was satisfactorily completed & Victor was able to find savings to reduce overall bill. I continue to rely on Victor to handle all our srvice requirements in the most professional manner. Victor is a 10. Bill Maguire More
very kind and excellent, thanksi will introduce my very kind and excellent, thanks i will introduce my friend your great treat! i wish you all the best! very kind and excellent, thanks i will introduce my friend your great treat! i wish you all the best! More
Bait and switch dealership. Agreed to a deal and as the vehicle I ordered was being built, they changed their policy which in turn caused an increase in what my monthly payment would have been. They won't vehicle I ordered was being built, they changed their policy which in turn caused an increase in what my monthly payment would have been. They won't refund my $1k deposit even though they'll be able to sell the car for more than they would have to me. I wouldn't do business with these sleazy people if they were the last dealership on earth. The greed knows no bounds. More
Koons Tysons stood out among the other dealerships I contacted. Ordered a brand new 2022 Jeep Wrangler. 1. Was responsive....some took 2 weeks to respond to email. 2. Kept track of my situation - n contacted. Ordered a brand new 2022 Jeep Wrangler. 1. Was responsive....some took 2 weeks to respond to email. 2. Kept track of my situation - needed to unload a lease and order a new Jeep 3. Followed through with a clear deal! I knew what the numbers were and the deal beat the field. More



