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Koons Tysons Chrysler Dodge Jeep Ram
Vienna, VA
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I'm from NJ and had been in the market for a minivan for my family. I had looked at multiple dealerships in my area and all could not compete with the competitive rates nor professionalism with Koons. Where my family. I had looked at multiple dealerships in my area and all could not compete with the competitive rates nor professionalism with Koons. Where others refuse to do business over the phone, Koons was able to work with me given my situation. When I got there, everything was prepared and made the transaction so easy. In addition, when I inspected the car I found a minor small scratch which the sales rep, Julian insisted on taking care of while I finished the paperwork. In total I probably spent a little bit over an hour at the dealership. By far this has been the best car buying experience I have ever had. I highly recommend! More
Excellent communication from start to finish. The advisor explained everything in detail, and facilities were super comfortable. I loved the text message updates. explained everything in detail, and facilities were super comfortable. I loved the text message updates. More
Excellent 21st century sales process: Convenient, value added and first class customer focus! Best dealer, I’ve ever worked with in 50 years of car buying! These guys get it! Craig Benner sales rep is s added and first class customer focus! Best dealer, I’ve ever worked with in 50 years of car buying! These guys get it! Craig Benner sales rep is spot on! GREAT experience and super easy process on a factory order More
Alex was great to work with, he was not pushy and allowed me time to make decisions. The only negative was their dealership fee. Its extensive and they are not willing to budge. Overall, they were friendly a me time to make decisions. The only negative was their dealership fee. Its extensive and they are not willing to budge. Overall, they were friendly and provided good customer service and good experience. The other staff including the business staff and the insurance staff were helpful. I appreciated them giving me information at face value and did not try and push sales. They let the information speak for itself. Overall, very good experience. would be 5 out of 5 if it wasn't for the dealer fee being so steep and ridged. More
Jason the sales person was great. I traveled about 300 miles to get my vehicle from Koons . We had made the deal over the phone and their was no surprises when I got to the dealership other than a relaxed miles to get my vehicle from Koons . We had made the deal over the phone and their was no surprises when I got to the dealership other than a relaxed purchase for the price and vehicle I wanted. More