Back

Koons Tysons Chrysler Dodge Jeep Ram

Vienna, VA

3.8
660 Reviews

2050 Chain Bridge Road

Vienna, VA

22182

Directions

By Type

Showing 660 reviews

January 20, 2022

I was very pleased with my service, their professionalism, availability, and expediency of the repair. More

by Phil Morse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Soros
Jan 20, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Hi Phil - We are thrilled that your repairs were so well taken care of by our team! Thank you for taking your business to Koons Tysons Chrysler Dodge Jeep Ram and for sharing this great review. We hope to see you again down the road!

December 24, 2021

Danny was great. Gave us the space to make our own decision. Took the time to ask the right questions. Trade in negotiation was fair More

by Bferzoco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Orcutt
Dec 27, 2021 -

Koons Tysons Chrysler Dodge Jeep Ram responded

It truly makes us happy that Danny was especially wonderful to work with! We are pleased that he kept you informed and that you are satisfied with the purchase. The Koons Tysons Chrysler Dodge Jeep Ram team wishes you many happy and safe miles.

December 22, 2021

I'm from NJ and had been in the market for a minivan for my family. I had looked at multiple dealerships in my area and all could not compete with the competitive rates nor professionalism with Koons. Where More

by marks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacie Wakefield, Julian Waldon
Dec 22, 2021 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Marks, thank you so much for the fantastic review! We are thrilled that Julian and our team could not only find you an excellent minivan for your family but accommodate your needs over the phone. Ensuring our guests enjoy the buying process is what it's all about, and it's exciting to see we met your five-star standards. Enjoy your new minivan, and thank you for trusting Koons Tysons Chrysler Dodge Jeep Ram with your business!

December 17, 2021

Excellent service Fast and perfect high-level skills. And Professional Mr. Taher He was nice and professional More

by AYACHI66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Orcutt
Dec 18, 2021 -

Koons Tysons Chrysler Dodge Jeep Ram responded

We love hearing that our team's professionalism and expertise made your visit such a success! It means so much that you put your trust in the Koons Tysons Chrysler Dodge Jeep Ram team to find you the perfect vehicle, and we hope you're enjoying every mile in it as we speak!

November 30, 2021

It’s a very good dealership they responded to my inquiry right away seriously considering doing business with them. More

by marvindungee
Recommend Dealer
Yes
Employees Worked With
Chloe Orcutt
Dec 01, 2021 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Hi Marvin - It was our pleasure to work with you! Thank you for giving Koons Tysons Chrysler Dodge Jeep Ram your business and your five-star feedback. We wish you safe and happy travels ahead!

October 19, 2021

Excellent communication from start to finish. The advisor explained everything in detail, and facilities were super comfortable. I loved the text message updates. More

by AR117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taher , Chloe Orcutt
Oct 19, 2021 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share! We appreciate your business and are happy to hear that you are so confident in the Koons Tysons Chrysler Dodge Jeep Ram team to get the job done. Drive safely, and we hope to work with you again down the road!

October 01, 2021

Excellent 21st century sales process: Convenient, value added and first class customer focus! Best dealer, I’ve ever worked with in 50 years of car buying! These guys get it! Craig Benner sales rep is s More

by graygp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Benner, Erica, John, Chloe Orcutt
Oct 01, 2021 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share! Hearing that Craig and the team went the extra mile to assist with your purchase made our day. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Koons Tysons Chrysler Dodge Jeep Ram!

Oct 01, 2021 -

graygp responded

They get it and I got , a great deal! Glad to recognize good work and good people! Jerry Gray PS: you beat every other Jeep Dealer in the East!

September 16, 2021

Alex was great to work with, he was not pushy and allowed me time to make decisions. The only negative was their dealership fee. Its extensive and they are not willing to budge. Overall, they were friendly a More

by ghtshotow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Orcutt
Sep 16, 2021 -

Koons Tysons Chrysler Dodge Jeep Ram responded

While I am thrilled that you had such a positive experience with Alex and the team, I am sorry to hear that you were discouraged by our dealer fee. We strive to provide a great value to our customers and it is disappointing that you left with a less-than-perfect impression. If you would like to discuss this further, I would be happy to clear things up and see what I can do to assist you. Thank you, Michaela Puckett - Customer Relations Manager - 703-356-0400 x17646

August 19, 2021

Jason the sales person was great. I traveled about 300 miles to get my vehicle from Koons . We had made the deal over the phone and their was no surprises when I got to the dealership other than a relaxed More

by Ks3419
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance person. I don’t remember her name , Jason Gingras, Chloe Orcutt
Aug 19, 2021 -

Koons Tysons Chrysler Dodge Jeep Ram responded

We love hearing successful sales stories! We're so grateful that you traveled such a distance to make your purchase with us. It's excellent that your experience at the dealership was relaxed and enjoyable as well. Thank you for selecting Koons Tysons Chrysler Dodge Jeep Ram to assist you with your vehicular needs and we wish you many happy miles in your new ride!

August 17, 2021

Koons dealership is a good place to go for your car to get service on More

by AnthonySutton2016@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morris, Chloe Orcutt
Aug 17, 2021 -

Koons Tysons Chrysler Dodge Jeep Ram responded

We appreciate your confidence in the Koons Tysons Chrysler Dodge Jeep Ram team to get the job done! Thank you for your support and have a wonderful day!

...
17
...