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Koons Tysons Chrysler Dodge Jeep Ram

Vienna, VA

3.6
676 Reviews
At the foundation, or should we say chassis, of Koons Tysons Chrysler Dodge Jeep and Ram is a desire to bring drivers in the greater Tysons Corner area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Chrysler, Dodge, Jeep and RAM models such as the Grand Cherokee, 200, Charger, 1500 and Durango, and mint-condition used cars. But, that simply wasn't enough. So, in addition to our new and used car inventories renowned across the state of Virginia, we decided to add a Chrysler, Dodge, Jeep and RAM service center commanded by a team of experts hand-picked for their knowledge, passion and promise to treat every car as if it was their own... and because we know there are still people set on doing it themselves: we added a genuine Chrysler, Dodge, Jeep and RAM parts shop.
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2050 Chain Bridge Road

Vienna, VA

22182

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Showing 676 reviews

March 08, 2022

We had a great experience purchasing our new vehicle from Danny Ebrahim. Danny was very friendly and knowledgeable. He thoroughly explained all the features of our new Jeep. We would recommend him to friends More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Ebrahim
Mar 08, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Cindy, thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Danny and the Koons Tysons Chrysler Dodge Jeep Ram team. Drive safely in your new Jeep, and congratulations! We hope to see you back for your first oil change!

March 08, 2022

Went for a simple recall and ended up paying $500 and had to leave my car overnight, because my car had the check engine light after your technician serviced it More

by Chris030295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Welch
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Chris, I am sorry to read this review. We strive to deliver a seamless and knowledgeable experience for our guests, and it is disappointing to see that we have left the wrong impression. I assure you that we will use this feedback to prevent this type of mixup from happening in the future. Lastly, I understand that we have let you down, but if there is anything more I can do to assist with your situation or better your visit, please feel free to give me a call. Thank you, Michaela Puckett - Customer Relations Manager - 703-356-0400 x17646

March 06, 2022

Very convenient options for service, and they will go the extra mile to take care of their customers. More

by Jeep Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Orcutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taher Sannawi
Mar 07, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

We truly appreciate your kind words. Thank you for trusting Koons Tysons Chrysler Dodge Jeep Ram to get the job done!

March 02, 2022

My name is Brian Grubbs from Richmond, Va. I inquired with numerous Dodge dealerships, including Richmond, Va.Beach, Fredericksburg, to Maryland, No one could come close to the deal I receive More

by Sawmangrubbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Orcutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Higgins, sales manager, Marwa in finance
Mar 03, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review, Brian! We strive to deliver a seamless and professional purchase experience, and hearing that this was reflected in your time working with Ash, Thomas, Marwa, and the Koons Tysons Chrysler Dodge Jeep Ram team made our day. We will be sure to pass on the kind feedback to them. Drive safely in your new vehicle, and congratulations! We are looking forward to earning your business again down the road!

March 02, 2022

I bought my Ram 2500 from Rasheed. He was very helpful and patient. I have never had such a great experience with any other dealership. My husband and I were amazed with the quality o More

by Rkobusky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rasheed, Patrick
Mar 02, 2022 -

Rkobusky responded

Thank you for a great experience!

Mar 02, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share! Hearing that you found the right vehicle working with Rasheed made us smile. We will be sure to let him know how much you appreciate his help. Drive safely in your new RAM 2500, and enjoy it! We hope to earn your business again at Koons Tysons Chrysler Dodge Jeep Ram!

March 01, 2022

Craig Benner and the finance manger, Ralph were both exceptional in the delivery of my 2022 Ram!! Craig made the ordering and delivery process seamless, and he is incredibly knowledgeable and patient! C More

by ntschneiderpmhnp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Benner, Ralph
Mar 01, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for sharing the positive feedback! We're glad to see that Craig and Ralph were wonderful to work with--what a dream team. We appreciate your business and we'll see you again next time.

February 28, 2022

Best price anywhere. No question about that. Might not be the most white glove service ever, but at the price I got I really don't mind or care. Thanks Craig. More

by wtez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Feb 28, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for taking time to review Koons Tysons Chrysler Dodge Jeep Ram. We are glad that you can trust Craig and our team to provide a great value service. Have a wonderful week!

February 27, 2022

Bought my 19 ram 3500 new in March 2020. Deal and salesman were ok. I bought an extended warranty to cover everything. I’m now over 13k in repairs, tow bills, and rentals in 2 years. Not a s More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daijona Hurdle
Mar 02, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Jason, I am sorry to hear that you are having trouble with your vehicle, as I understand how frustrating this can be. We want the most for our guests, and it is disappointing that this has not been better reflected in your time working with us. I apologize for the issues you have experienced getting in contact with my team and would appreciate another chance to speak with you to see what I can do to help. I will not be able to gather your contact information from this review, so please give me a call at your earliest convenience. Thank you, Michaela Puckett - Customer Relations Manager - 703-356-0400 x17646

February 26, 2022

I factory ordered my new 4xe with craig. He was so helpful. I highly recommend craig and brian. It was a pleasure working with you guys thanks More

by Kykd093
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 28, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are thrilled that Craig and the team took such great care of you throughout the process and we appreciate you taking the time to leave a review. Thank you from all of us at Koons Tysons Chrysler Dodge Jeep Ram!

February 23, 2022

Between Marc, Tyler my salesman and Ralf in finance I was able to get the car I’ve always dreamed of owning. 21 SRT Hellcat Hellraisin color beautiful car. Felt like they could’ve did better on my trade 2020 More

by 717rasinhell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc and Tyler
Feb 23, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

We appreciate this feedback and are delighted that you were able to find your dream car at Koons Tysons Chrysler Dodge Jeep Ram. Thank you so much for trusting us with this purchase! We will keep your review in mind moving forward and we hope that you continue to enjoy your new vehicle.

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