Koons Tysons Chrysler Dodge Jeep Ram
Vienna, VA
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Bought my 19 ram 3500 new in March 2020. Deal and salesman were ok. I bought an extended warranty to cover everything. I’m now over 13k in repairs, tow bills, and rentals in 2 years. Not a s Deal and salesman were ok. I bought an extended warranty to cover everything. I’m now over 13k in repairs, tow bills, and rentals in 2 years. Not a single cent was covered. Every time I call and ask about repair coverage I’m out on hold for 20-30 minutes before I just hang up. More
Between Marc, Tyler my salesman and Ralf in finance I was able to get the car I’ve always dreamed of owning. 21 SRT Hellcat Hellraisin color beautiful car. Felt like they could’ve did better on my trade 2020 able to get the car I’ve always dreamed of owning. 21 SRT Hellcat Hellraisin color beautiful car. Felt like they could’ve did better on my trade 2020 scat with 12,000 miles but they are one of the biggest Hellcat and Scat dealers around so I’m still happy. Never felt pressured to buy at any time. More
They were absolutely easy to deal with. I traded in 2 Jeep Wranglers & purchased a Gladiator. Justin Conley my salesman was awesome he made sure everything went smoothly and they even del I traded in 2 Jeep Wranglers & purchased a Gladiator. Justin Conley my salesman was awesome he made sure everything went smoothly and they even delivered my Gladiator, picked up my trade-ins. The finance department emailed me & FedEx'd my documents. It has never been that easy when I've purchased vehicles in the past. More
Victor Sorto, our service advisor, was excellent, as always. His customer service commitment is evident in all of his actions. He is knowledgeable, responsive and accessible. His ability to address cust always. His customer service commitment is evident in all of his actions. He is knowledgeable, responsive and accessible. His ability to address customer vehicle concerns and to maintain contact and provide timely updates is exemplary. We always ask for Victor by name for all of our service needs and he is an invaluable asset to your organization. More
Brought my Ram truck in for service. Victor met me at my truck with a friendly greeting and quickly checked me in. Walked me to the customer lounge and when my truck was ready came to let me know. Very posi truck with a friendly greeting and quickly checked me in. Walked me to the customer lounge and when my truck was ready came to let me know. Very positive experience. More
I bought my car 7 months ago, I’m still waiting for my car key.then man VICTOR promise me it will send after one month.why you liar with customers this is not professional. car key.then man VICTOR promise me it will send after one month.why you liar with customers this is not professional. More
very kind and excellent, thanksi will introduce my very kind and excellent, thanks i will introduce my friend your great treat! i wish you all the best! very kind and excellent, thanks i will introduce my friend your great treat! i wish you all the best! More
Again, my service rep., Victor hade set up my appt. for 7:00 AM & was there to take me right in. We reviewed current car repair/replacement including oil change, injection updates, & overall assessments. 7:00 AM & was there to take me right in. We reviewed current car repair/replacement including oil change, injection updates, & overall assessments. Work was satisfactorily completed & Victor was able to find savings to reduce overall bill. I continue to rely on Victor to handle all our srvice requirements in the most professional manner. Victor is a 10. Bill Maguire More