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Koons Tysons Chrysler Dodge Jeep Ram

Vienna, VA

3.7
658 Reviews

2050 Chain Bridge Road

Vienna, VA

22182

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Showing 658 reviews

March 10, 2022

I had the pleasure to work with Hector Gao. He helped me order my vehicle and was very knowledgeable on everything Jeep. Hector also stayed in touch with me giving me updates on my vehicle. I w More

by James S. IV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Gao
Mar 10, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thanks for the review! We're glad that Hector was helpful and knowledgeable about all things Jeep! We appreciate the feedback and look forward to seeing you again soon.

March 09, 2022

Koons got me in and out in a timely fashion with a grade A vehicle More

by Scroodge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Orcutt
Mar 10, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with the Koons Tysons Chrysler Dodge Jeep Ram team. Drive safely, and we hope to see you back!

March 08, 2022

Went for a simple recall and ended up paying $500 and had to leave my car overnight, because my car had the check engine light after your technician serviced it More

by Chris030295
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Welch
Mar 08, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Chris, I am sorry to read this review. We strive to deliver a seamless and knowledgeable experience for our guests, and it is disappointing to see that we have left the wrong impression. I assure you that we will use this feedback to prevent this type of mixup from happening in the future. Lastly, I understand that we have let you down, but if there is anything more I can do to assist with your situation or better your visit, please feel free to give me a call. Thank you, Michaela Puckett - Customer Relations Manager - 703-356-0400 x17646

March 08, 2022

We had a great experience purchasing our new vehicle from Danny Ebrahim. Danny was very friendly and knowledgeable. He thoroughly explained all the features of our new Jeep. We would recommend him to friends More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Ebrahim
Mar 08, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Cindy, thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Danny and the Koons Tysons Chrysler Dodge Jeep Ram team. Drive safely in your new Jeep, and congratulations! We hope to see you back for your first oil change!

March 06, 2022

Very convenient options for service, and they will go the extra mile to take care of their customers. More

by Jeep Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taher Sannawi , Chloe Orcutt
Mar 07, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

We truly appreciate your kind words. Thank you for trusting Koons Tysons Chrysler Dodge Jeep Ram to get the job done!

March 02, 2022

My name is Brian Grubbs from Richmond, Va. I inquired with numerous Dodge dealerships, including Richmond, Va.Beach, Fredericksburg, to Maryland, No one could come close to the deal I receive More

by Sawmangrubbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Higgins, sales manager, Marwa in finance, Chloe Orcutt
Mar 03, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review, Brian! We strive to deliver a seamless and professional purchase experience, and hearing that this was reflected in your time working with Ash, Thomas, Marwa, and the Koons Tysons Chrysler Dodge Jeep Ram team made our day. We will be sure to pass on the kind feedback to them. Drive safely in your new vehicle, and congratulations! We are looking forward to earning your business again down the road!

March 01, 2022

Craig Benner and the finance manger, Ralph were both exceptional in the delivery of my 2022 Ram!! Craig made the ordering and delivery process seamless, and he is incredibly knowledgeable and patient! C More

by ntschneiderpmhnp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Benner, Ralph
Mar 01, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for sharing the positive feedback! We're glad to see that Craig and Ralph were wonderful to work with--what a dream team. We appreciate your business and we'll see you again next time.

March 01, 2022

I bought my Ram 2500 from Rasheed. He was very helpful and patient. I have never had such a great experience with any other dealership. My husband and I were amazed with the quality o More

by Rkobusky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rasheed, Patrick
Mar 01, 2022 -

Rkobusky responded

Thank you for a great experience!

Mar 02, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share! Hearing that you found the right vehicle working with Rasheed made us smile. We will be sure to let him know how much you appreciate his help. Drive safely in your new RAM 2500, and enjoy it! We hope to earn your business again at Koons Tysons Chrysler Dodge Jeep Ram!

February 28, 2022

Best price anywhere. No question about that. Might not be the most white glove service ever, but at the price I got I really don't mind or care. Thanks Craig. More

by wtez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Feb 28, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for taking time to review Koons Tysons Chrysler Dodge Jeep Ram. We are glad that you can trust Craig and our team to provide a great value service. Have a wonderful week!

February 26, 2022

I factory ordered my new 4xe with craig. He was so helpful. I highly recommend craig and brian. It was a pleasure working with you guys thanks More

by Kykd093
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 28, 2022 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are thrilled that Craig and the team took such great care of you throughout the process and we appreciate you taking the time to leave a review. Thank you from all of us at Koons Tysons Chrysler Dodge Jeep Ram!

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