Back

Koons Tysons Chevy Buick GMC

Vienna, VA

4.4
451 Reviews

2000 Chain Bridge Road

Vienna, VA

22182

Directions

By Type

Showing 451 reviews

October 05, 2022

Jimmie did a fantastic job, first and foremost, by pinpointing the issue with my car. Great job to him! More

by proudmary.mac@verizon.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Jones
Oct 05, 2022 -

Koons Tysons Chevy Buick GMC responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Jimmie and the Koons Tysons Chevy Buick GMC team. Drive safely, and we hope to see you back again down the road!

September 18, 2022

We had a wonderful experience purchasing my Equinox. Mohamed Zabad was knowledgeable, efficient and pleasant. He was able to find me the vehicle that suited my needs. Mohamed is amazing and he made it More

by tabuali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Zabad
Sep 19, 2022 -

Koons Tysons Chevy Buick GMC responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Mohamed and the Koons Tysons Chevy Buick GMC team. Drive safely in your new vehicle, and we hope to see you back again down the road!

August 30, 2022

Love my car they matched or beat the best interest rate I could find they just got it done The game is still being played where they say 20 minutes and it ends up being 2 hours to finalize almost exhausting More

by Hicks
Recommend Dealer
Yes
Employees Worked With
Not listed
Aug 30, 2022 -

Koons Tysons Chevy Buick GMC responded

While we are glad to hear that you are satisfied with your new vehicle, we are sorry to hear that your purchasing process did not go more smoothly. We want the most for our guests, and it is disappointing that your visit took longer than anticipated. I would be happy to speak with you to see what more I can do to address this feedback and help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Michaela Puckett - Customer Relations Manager - 703-790-0900. Extension 12143

August 26, 2022

Excellent service. Punctual and friendly. I even arrived early and got a complimentary ride to Tysons Corner Mall. I received a text indicating that my car was ready. T More

by Pfjl5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Appel, Maks Seriki, David Barrie, Michael Kalman, Steve Wauldron, Bryan Murray, Phil Racey, Jimmy Jones, Juan Ivanovic, David Ahern
Aug 26, 2022 -

Pfjl5 responded

Very punctual. Extremely efficient. Very friendly. Vehicle cleaned and washed ! I highly recommend Koons. I bought my car from Koons and maintenance at Koons renders car worry free!

Aug 26, 2022 -

Koons Tysons Chevy Buick GMC responded

When we see words like "excellent", "punctual", and "friendly", we know we are doing a fantastic job! Thank you for reviewing Koons Tysons Chevy Buick GMC. We hope to see you again for your next service visit!

August 23, 2022

Friendly, efficient, reachable and honest. All are very important and makes me feel good about the job! More

by Joescango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlo
Aug 24, 2022 -

Koons Tysons Chevy Buick GMC responded

Thank you for leaving Koons Tysons Chevy Buick GMC a five-star review! We are glad you feel confident in our work. See you next time!

Aug 24, 2022 -

Joescango responded

You have a new customer! Treated me very very well! Exceedingly great service. Thank you!

Aug 24, 2022 -

Joescango responded

I was very happy with my service. Will definitely come back.

August 23, 2022

They offered us an appointment that was same day. They stated there was a diagnostic fee at the time of the appointment. They ran numerous diagnostic tests on our Regal. They couldn’t find anything w More

by Gvoisin1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier
Aug 23, 2022 -

Koons Tysons Chevy Buick GMC responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Koons Tysons Chevy Buick GMC team. Drive safely, and we hope to see you back again down the road!

August 20, 2022

Koons Chevrolet has a tremendous Service Department, they are prompt in the process, and keep you informed throughout the process. Polite and respectful. More

by Jlynch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Appel
Aug 22, 2022 -

Koons Tysons Chevy Buick GMC responded

Your confidence in our service team means so much to us! Thank you for choosing Koons Tysons Chevy Buick GMC and for sharing your experience. Drive safely until we see you again!

August 07, 2022

Always professional, quick and enjoyable experience. Love the attached lunch counter. Wish you could walk bay to see work being done. More

by Sean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Aug 08, 2022 -

Koons Tysons Chevy Buick GMC responded

Sean, thank you for the great review! Hearing that you had such a successful service experience working with the Koons Tysons Chevy Buick GMC team made our day. Drive safely, and we hope to see you back!

August 04, 2022

Thank you first of all taken me in on Saturday morning without appointment and got my safety inspection so quickly like in and out I really appreciate your quick job done looking forward to seeing you on More

by Nasirm703
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Jones
Aug 04, 2022 -

Koons Tysons Chevy Buick GMC responded

Thank you for the glowing review, Nasir! Hearing that you had such a successful purchase experience working with the Koons Tysons Chevy Buick GMC team made our day. Enjoy your new vehicle, and we hope to see you back again down the road!

July 16, 2022

Always listens and helps with what I need. They were fast and respectful of my time. More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ahern
Jul 16, 2022 -

Dan responded

Koons always takes care of me

Jul 18, 2022 -

Koons Tysons Chevy Buick GMC responded

Dan, we really appreciate your continued business and your great review! Thank you for choosing Koons Tysons Chevy Buick GMC and for sharing your experience. See you next time!

...
9
...