Koons Tysons Chevy Buick GMC

I find the service writer informative and easy to work with. Scheduling is convenient and quick. with. Scheduling is convenient and quick. More

Great service from the staff regarding routine maintenance for my 2021 truck. Thanks Carlos! Regards to Koons, John Washington DC maintenance for my 2021 truck. Thanks Carlos! Regards to Koons, John Washington DC More

Tried to have work done on my Truck at this location, but the body shop and service center are not honest, their employees don't follow up, or follow through, everything they tell you will be a lie. They was the body shop and service center are not honest, their employees don't follow up, or follow through, everything they tell you will be a lie. They wasted enough of my time, that I have to warn others. Have questions? Need service? Skip Koons Chevy of Tysons. I Called Koons Ford of Falls Church, who advised they would just take the Truck to LineX for me, one call. Never had any experience with any Koons dealer like I had at Tysons. Respect your customers, and take their money, when they try and buy services...... More

The dealership is people friendly,comfortable and easy access to it.Agents offer their service with a smile. Pleasant ambiance. Celia was very helpful in deciding of the purchase of the vehicle. Celia is access to it.Agents offer their service with a smile. Pleasant ambiance. Celia was very helpful in deciding of the purchase of the vehicle. Celia is very professional and courteous. I would deal with her again. More

Horrible experience trying to buy a Bolt EV. After trying to negotiate a price of the mark up of the car and my trade in, the salesperson brought the sales manager over to intimidate me into tra After trying to negotiate a price of the mark up of the car and my trade in, the salesperson brought the sales manager over to intimidate me into trading in my car for 10k under market value. Attempting to bully me into taking a very bad deal was a mistake. The first salesman mistakenly told me later that the sales manager's aggressive and intimidation works on a lot of people. I was disgusted and left buying no vehicle. More

Great experience with the salesman Ronald Guzman. I recommend anyone to him as he’s friendly and knowledgeable, also very responsive. I recommend anyone to him as he’s friendly and knowledgeable, also very responsive. More

Used their concierge service and am forever grateful for it. As it is very difficult for me to personally get to the service department they are so appreciated for their help. Did a great job and I had the it. As it is very difficult for me to personally get to the service department they are so appreciated for their help. Did a great job and I had the car back very soon. Want to thank them. More

The service guy Carlos was very helpful with my claim . He walk me through the process and was helpful in me getting my car fixed . Just say I been to a number of dealers service department but this was th He walk me through the process and was helpful in me getting my car fixed . Just say I been to a number of dealers service department but this was the best .Thanks for your help keep up the great work. More

They were quick with the repair and it was covered under the bumper to bumper warranty. the bumper to bumper warranty. More

Easy after hours drop off and notification when service was complete. Dealer contacted me for approval of work to be done. Highly recommend! was complete. Dealer contacted me for approval of work to be done. Highly recommend! More