Koons Tysons Chevy Buick GMC

Everyone we worked with at Koons was very helpful and friendly. We have purchased many cars over the years and this was one of, if not the best, experience we have had to date. Nobody was pushy, everyone friendly. We have purchased many cars over the years and this was one of, if not the best, experience we have had to date. Nobody was pushy, everyone had great knowledge of the cars and we left feeling like we got a good deal. We appreciate all of the help of Maks Seriki and James Morgan. They exhibited great teamwork. More

Excellent buying experience! Maks did a tremendous job assisting us in our negotiation and he worked very hard to close out our deal even as the business day ended at the dealership. Excellent delivery a assisting us in our negotiation and he worked very hard to close out our deal even as the business day ended at the dealership. Excellent delivery and walk-through of the dealership and service areas. Clearly he is very knowledgeable about the GMC product we purchased (Acadia / Denali). His extra attention to every detail associated with OnStar service and general vehicle features was greatly appreciated. More

Don't waste your time going to look at other dealerships, just go in and talk to Dave Sawyer. This has been the best buying experience I have ever had. I looked at two other dealerships before going to Ko just go in and talk to Dave Sawyer. This has been the best buying experience I have ever had. I looked at two other dealerships before going to Koon's Chevy and there is no comparison. Friendly and outgoing and was there for all your questions and concerns. Wayne in Finance also was part of this transaction, if something just doesn't seem right, make sure to ask, as he will explain or get the answer. My wife enjoyed this buying experience so much, she made muffins for Dave. More

I was actually headed to Toyota to purchase a Prius as I am moving to Los Angeles and the gas is much more expensive in CA. I had heard about the Cruze through ads, but really didn't take it as anything mo am moving to Los Angeles and the gas is much more expensive in CA. I had heard about the Cruze through ads, but really didn't take it as anything more than a qualifier to purchasing a Prius. When arriving, Maks introduced himself and we discussed my intentions and how I was simply curious about the Cruze. He guided me to a gray model and covered the items that distinguished the Cruze from the competition in addition to the Hybrids. In particular, he explained the smaller engine with turbo charged to perform when needed. The interior is modern and hip to design from the color of the fabric to the usb input. After a negotiation of my trade-in in which the dealership matched the Toyota offer, I agreed to the purchase. The motivation for this response to Chevrolet is two-fold. First, I recently took a road trip to Panama City Beach, FL, approximately 1000 miles. From there and back the vehicle performed well AND achieved the 42 mpg advertised. I was blown away with this. Given the features of my car, the body design and smooth riding, it is clear Chevrolet is back on track to dominating the market. I never thought I'd say this prior to driving the Cruze, but I strongly recommend this car to anyone considering gas mileage and a comfortable ride. The second reason for responding is that Maks has maintained a professionalism throughout this experience (including post-purchase) that is admirable and GM is lucky to have. Being a customer who shops around and deliberates it was different to interact with GM in that Maks was direct, honest and straightforward in our interactions. If you're smart, you'll ask him how he executes his day, greets clients and maintains a professional atmosphere. Good luck in the future. Clint Smith More

I have always dealt with the same service adviser - Bill Appel. He sets up my appointments promptly and gets the work done so that I get my car quickly. I am called as soon as he knows what is going on with Appel. He sets up my appointments promptly and gets the work done so that I get my car quickly. I am called as soon as he knows what is going on with my car, gives me the estimate and gets the service done so I have my car back as soon as possible. I feel very comfortable having my car serviced by someone I trust. More

I recently purchased a new vehicle at Koons Tysons GM and had a great experience. Sales representative Mitch Buster's knowledge of the product, patience, and customer service was exceptional. The process was had a great experience. Sales representative Mitch Buster's knowledge of the product, patience, and customer service was exceptional. The process was made very smooth and he explained everything in full detail. We did not feel rushed or pressured into buying a car, and that was really appreciated. Management worked to get the most for our trade, which allowed us to buy additional coverage on the new vehicle. Follow up phone calls from Mitch and the customer service team truly makes you feel like more than a customer. More

Recently attempted to purchase a new vehicle at Orisman/Dodge in Alexandria Virginia nad left with a very negative experience. I decided to try Koons and the experience was a 180% difference. One o Orisman/Dodge in Alexandria Virginia nad left with a very negative experience. I decided to try Koons and the experience was a 180% difference. One of the first impressions was a very simple gesture of customer service. The saleman at Orisman asked my wife and I if we would like something to drink, my wife said sure I would like some water. The saleman then pointed her in the direction of the vending amchine. Same question was presented to me at Koons. I repled with my request and the saleman went into his desk, removed a dollar and went to the machine and returned with what I asked for. Simple gestures of customer service go a long way! That was one of the reasons I decided to buy from Koons, because I was made to feel like a customer and not a quota. More

I was in and out in 3-4 hours with my new vehicle. I was given a wow price. The service was great and they explaned everything in detail. I was also given a good price for my trade in. I was given explanati given a wow price. The service was great and they explaned everything in detail. I was also given a good price for my trade in. I was given explanation for onstar and xm radio.Every question i asked was answered in detail. More

The sales staff and everyone employed at this delarship is really amazing. They go above and beyond and are very patient. They make the car buying process fun and they are honest which should be expected b is really amazing. They go above and beyond and are very patient. They make the car buying process fun and they are honest which should be expected buy is hardly found!! I will recommend them to everyone! More

I was about to purchase a vehicle from another dealership but they refuse to reduce the price. I called Koons and spoke to my sales person Bakary Darbo, who was professional on the phone. When we arrive I re but they refuse to reduce the price. I called Koons and spoke to my sales person Bakary Darbo, who was professional on the phone. When we arrive I receive a great customer service. I was very impressed with Bakary professionalism, the way he take his time to go over the car features. I am very happy with my new car, thanks to Darbo. More