Koons Tysons Chevy Buick GMC
Vienna, VA
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I really appreciated the professionalism of the sales team and their willingness to allow me the comfort of negotiating based on the value of my trade in and the price of the new vehicle rather than sole team and their willingness to allow me the comfort of negotiating based on the value of my trade in and the price of the new vehicle rather than solely on the monthly payment. In the end it was the affordability of the monthly payment that was the deciding factor but there was no confusion as to what I paid for the vehicle and what I got for my trade. For this reason I chose to do business with Koons-Chevrolet and I walked away comfortable with the terms and happy with the overall deal. Thanks again Maks and John! More
This was our first visit to Koons Tysons although we had purchased two cars from the 7-Corner dealership. We liked our salesman,Mitch Buster, very much. He was knowledgeable and courteous. He allowed us purchased two cars from the 7-Corner dealership. We liked our salesman,Mitch Buster, very much. He was knowledgeable and courteous. He allowed us to take our time in selecting our car and was not "pushy." We would be happy to recommend him to our friends. Joseph H. and Wilma J. White More
This was my first experience with purchasing a new car and I'm extremely satisfied with Koons and the interaction I had with all employees. It was a positive buying experience for me in all aspects! Bak and I'm extremely satisfied with Koons and the interaction I had with all employees. It was a positive buying experience for me in all aspects! Bakary and Kelli were pleasant to work with and they made sure I had the best deal and understood all fees and clauses. This dealership doesnt only look out for itself, it truly helps the customer find the best deal! I've recommended Koons of Tyson to all of my friends and will continue to do so. In my experience, having to drive 1.5 hours to get quality customer service was worth the trip! Thank you! More
My husband and I bought a 2011 GMC Acadia SLT. This was our first new vehical and with that there can be some anxiety going through this process. However, not at Koons! We had an awesome experience and the our first new vehical and with that there can be some anxiety going through this process. However, not at Koons! We had an awesome experience and there were no hassles! We went through USAA and Koons was very supportive and did not make us feel that we were any less of a customer because we went through their car buying service. Bakary was extremely knowledgeable and was able to find us exactly what we were looking for as well as staying within the same price range. I highly recommend Koons and have already told many people and recommended to others that are currently looking. The experience was worth the 1hr 15 min drive! More
Excellent service and everyone we interacted with was professional and pleasant. Everything ran very smoothly with the transaction. Ruben was very organized and worked closely with us in understand professional and pleasant. Everything ran very smoothly with the transaction. Ruben was very organized and worked closely with us in understanding the different "add ons" and he had the truck delivered earlier than expected. My husband felt this was the most pleasant new purchase he had ever experienced. More
Maks Seriki was helpful and understanding. He showed interest in helping us. He made our visit a pleasant one. He has followed up, making sure I was happy with my vehicle and have offer his services man interest in helping us. He made our visit a pleasant one. He has followed up, making sure I was happy with my vehicle and have offer his services many times. More
We came to the dealership with upfront information about Buick Enclave. But it was Daniel's informative explanation about the vehicle and other vehicles that made our decision easier for a Buick Enclave. He Buick Enclave. But it was Daniel's informative explanation about the vehicle and other vehicles that made our decision easier for a Buick Enclave. He was friendly, gave us a good detailed review of the Enclave all the while he was with us. More
The only issue I have with Koons was that I had to wait over four hours on my initial visit and the day I accepted delivery of my new Denali. Koons should of prep'd my Denali before I arrived as they did over four hours on my initial visit and the day I accepted delivery of my new Denali. Koons should of prep'd my Denali before I arrived as they did when I purchased my 2005 Dodge Durango from them. Overall, my car buying experience was outstanding made in large part to my sales person Maks Seriki. Maks addressed my concerns and followed up with me on several occasions to check on how I and my new Denali are doing. More
The experience was AWESOME. We live in Hampton, VA and Dave worked out the price and everything to line up our car over the phone and email. A local dealer could not meet the price at all. We called and s Dave worked out the price and everything to line up our car over the phone and email. A local dealer could not meet the price at all. We called and said we were on our way at 5 PM. We arrived at 8 PM and Dave stayed until we got there and we left at 10:30 PM. He thoroughly went over the features and did not rush a thing, neither did the finance associate. Both were exceptional in their service. I would recommend everyone to buy from Koons, especially Dave. Words cannot say how appreciative we are. Dave follows up weeks later as well and never leaves a question unanswered. This has been our BEST experience by far, the bar has been set VERY high! More