Koons Tysons Chevy Buick GMC
Vienna, VA
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Had a great experience purchasing my vehicle after shopping online. The staff at Koon's was very responsive to my online inquiry and followed up immediately. Being new to the area, this was the firs shopping online. The staff at Koon's was very responsive to my online inquiry and followed up immediately. Being new to the area, this was the first delaership I visited and was just going in to test-drive. However, I was impressed with everyone I interacted with and ended up buying. Mitch has provided great service after the purchase, and other than being slightly bombarded by multiple phone calls/emails from other people I was overall satisfied with the follow up. I will definitely recomend Mitch Buster and Koons to anyone in the market for a vehicle. More
When I came into Koons sales dept. it wasn't under the best circumstances. I had just learned my truck was a loss and not worth what it would take to fix it. Mr Jones listened to my problem and was very best circumstances. I had just learned my truck was a loss and not worth what it would take to fix it. Mr Jones listened to my problem and was very understanding to my position. He was an intricate part in solving my problem and helped me through from beginning to end. I appreciate his professional manner and sincere effort. The only thing I realized in retrospect is that I ended up with a monthly payment a bit higher than I had hoped for because nothing was taken off the sales price. I suppose this was my fault as much as theirs. All in all it was a very good experience and I felt I had help with my problem. More
Maks was great - worked with USAA for discount which made price great as well. This website however goes far to make it difficult to submit a review on their site. price great as well. This website however goes far to make it difficult to submit a review on their site. More
i hit something on I66, front bumper was pushed in and rubbing against tire. Made a really bad noise. I drove to Koons Service first thing this morning, without an appointment and the service folks sent m rubbing against tire. Made a really bad noise. I drove to Koons Service first thing this morning, without an appointment and the service folks sent me over to Body Shop. I cannot overstate how happy i was with their service in the body shop. Took most of the day to fix the problem, but i talked with them on the phone three times, and everything worked at the end of the day. Great service, fixed the problem, on time and on quote. Can't get any better! Thanks alot! More
I recently went to Koons Tysons to look at a new Silverado, but, unfortunately it had already been sold. Even though he was very busy with their Columbus Day Sale, GSM Tommy Omar quickly located the Silverado, but, unfortunately it had already been sold. Even though he was very busy with their Columbus Day Sale, GSM Tommy Omar quickly located the exact model and color I was looking for at another dealer and quoted a price that was far better than any I had received from other local dealers for similar trucks. Although the truck was located in another state, Mitch Buster, our sales representative, made sure it was on their lot the next day, prepped, and ready for delivery. Mitch is an honest, knowledgeable and hard working salesman who is dedicated 110% to his customers' satisfaction. We were completely satisfied with the quality service, professionalism and attention to detail that we received from Mitch. If you're in the market for a new (or used) vehicle, save yourself a lot of time and trouble...go to Koons Tysons and see Mitch FIRST! More
Have worked with Dave before and have recommended him to several friends. He goes out of his way to get customer what he/she wants. The other people in the dealership in finance, etc. are also very pleasa several friends. He goes out of his way to get customer what he/she wants. The other people in the dealership in finance, etc. are also very pleasant and answer questions with knowledge and ease. More
I would definitely recommend this dealer to anyone who is looking for any type of automobile; whether it is new used or anything this is the place to go. I worked with Mitchell Buster and he was awesome , re looking for any type of automobile; whether it is new used or anything this is the place to go. I worked with Mitchell Buster and he was awesome , really great guy to work with and straight to business. Great Job love the car! More
After a bit of a mis-understanding on the first visit, two of the Sales Managers contacted me to make things right. I knew what car I wanted and upon a return visit was given an excellent price to consid two of the Sales Managers contacted me to make things right. I knew what car I wanted and upon a return visit was given an excellent price to consider. More
Dave and Koons Chevrolet were fantastic to work with. They were honest throughout the process. Made sure I was satisfied. And provided me the best value for the money. Not once did I feel pressured or They were honest throughout the process. Made sure I was satisfied. And provided me the best value for the money. Not once did I feel pressured or uncomfortable. There were no surprises. There follow-up has been great also making sure I am 100% satisfied. More