Koons Tysons Chevy Buick GMC

What an awful experience. Can't get in touch with anyone, misdiagnoses, unauthorized charges to the credit card. Complete nightmare. Avoid this place like the plague. misdiagnoses, unauthorized charges to the credit card. Complete nightmare. Avoid this place like the plague. More

Maks put me and my children in the Van of our dreams, he went up and beyond to make our wish come true Thanks Maks! went up and beyond to make our wish come true Thanks Maks! More

I am a USAA member and sent my information in to purchase I am a USAA member and sent my information in to purchase a new Acadia several months ago. I did not expect so many dealers to contact me. The first I am a USAA member and sent my information in to purchase a new Acadia several months ago. I did not expect so many dealers to contact me. The first email I got came from Koons, mitch sent in a very nice email with simple information. My first visit we found the exact Acadia for my wife. She was very happy with the experience and the service was stellar. I would recommend Koons to anyone, mitch was pleasant to work with. More

USAA zag recommended Koons as a preferred dealer when we were looking for a vehicle to purchase. Sean contacted us after an Internet inquiry regarding a 2008 Buick Enclave. Sean presented us with two vehicl were looking for a vehicle to purchase. Sean contacted us after an Internet inquiry regarding a 2008 Buick Enclave. Sean presented us with two vehicles to choose from and answered all of our questions regarding the differences in price and models. His persistence in following up on how we were doing with our search and willingness to fit his schedule to our for a tour and test drive paid off. We test drove the vehicles and drove itoff the lot the same day. Koons WOW price and customer service make us proud owners of a 2008 Buick Enclave. More

The interactions and follow-up with Mitch Buster at KOONS Tysons GM in VIENNA, VA has been excellent. I regard him as a very knowledgeable, personable and caring Salesperson that you certainly can rely on. Tysons GM in VIENNA, VA has been excellent. I regard him as a very knowledgeable, personable and caring Salesperson that you certainly can rely on. I'm glad to have had the opportunity to deal with him during my recent purchase of a Buick Lucerne and would not hesitate calling upon him for further transactions or concerns of any sort. More

I was looking for a Chevy Pick up truck and already knew what I wanted. I had shopped several other dealers and finally came to Koons Chevrolet. Mitch Buster greeted me with a smile and seemed to have more what I wanted. I had shopped several other dealers and finally came to Koons Chevrolet. Mitch Buster greeted me with a smile and seemed to have more on the ball then any other sales person I had dealt with at the other dealers. I told him what I wanted and he did not try to sway me to buy something I did not want he found the exact truck at a better price that I had been offered elsewhere. He even called me twice after the sale to make sure I was 100% satisfied with everything. I highly recomend Mitch to anyone looking for a car or truck.The over experience was very pleasant and easy. Rob White More

Recently purchased a new Chevy Tahoe using the USAA discount program. Koons was able to provide me with the exact car I wanted at the best price. Rubin Perez was my sales representative and extremely p discount program. Koons was able to provide me with the exact car I wanted at the best price. Rubin Perez was my sales representative and extremely pleased with his prompt attention to my needs and outstanding knowledge of the vehicle. When I went to pick up my new car Rubin really spent time with me to help understand and setup the many knew features such as Bluetooth and XM radio. Highly recommend you lookup Rubin for his professionalisam and vehicle knowledge. More

Mitch gave us his full attention for the entire day as my Mitch gave us his full attention for the entire day as my brother and I decided on a vehicle. He was very knowledgeable and respectful of our t Mitch gave us his full attention for the entire day as my brother and I decided on a vehicle. He was very knowledgeable and respectful of our time. Overall, the sales experience was excellent. As is often the case, undergoing the sales efforts of the financing department (we were not financing) was dreadful. I think it is fair to expect an agent to not PUSH various programs once the customer has politely said they wish not to have such services. The sales efforts of the financing department seemed unrelenting and dreadful after a long day. if customer service is first, this department got an "F". That being said, Mitch was terrific as was every other aspect of Koons and I would visit them again. More

Great internet help finding the vehicle I wanted at the right price by Manuel. When I arrived at the dealership Calvin was great and helped me to finalize the deal and got the car ready for me. Wayne in right price by Manuel. When I arrived at the dealership Calvin was great and helped me to finalize the deal and got the car ready for me. Wayne in Finance helped with the final paperwork. Everyone was great. I bought a new 2011 Equinox for $20,800 including all taxes and tags. Great deal. More

I gave this person the rating i did because I was switched from used to new (2) different salesman, and Mitch took the time to consider my time and my schedule. He literally picked out the car for m switched from used to new (2) different salesman, and Mitch took the time to consider my time and my schedule. He literally picked out the car for me based on what i told him i wanted and he was dead on. He is a great asset. He followed up on several occasions which was surprising and welcomed. I would definitely recommend him. More